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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 123281 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
  • 7370 Views
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Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Exchanged BB Bold 9900 2 times, still having issues

Hi everyone,   I got my blackberry bold 9900 back in august 2011 and i have been having issues with it ever since. They exchanged it the first time back in march/april and the one they sent me ended up not working properly again so I exchanged it for...

ozturkish by I've Been Here Awhile
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Blackberry - need halp

I have a blackberry 9800 pay as you go and I just recently switched from the 30$ bbm plan to the 40$ bbm plan. My question is how do I use my internet because when I check service status it says 'not connected'. My bbm doesn't work as well.   When I ...

Resolved! LTE Problems in Toronto (downtown)?

I have LTE enabled on my iPhone 5, yet I'm only getting a 3G signal and it's been this way since 6:30 PM or so.  Anyone else getting this?   ****Edited Labels****

writergal by I Plan to Stick Around
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New Contact Saving Problems on Torch

When saving a new contact my torch suddenly started to take up to several minutes to save, with the little clock/timer coming up many times before the contact is eventually saved. What I've tried so far with no results: taking out the battery for som...

sautterd by I've Been Here Awhile
  • 469 Views
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  • 0 likes

HTC Raider ICS update available ...

HTC getting ICS. Check the link; http://www.theandroidsoul.com/android-4-0-update-promised-for-htc-rhyme-raider-droid-incredible-2-and-thunderbolt/       ******* Edit labels ********

shaggyskunk by I'm a Trusted Contributor
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Full visual voicemail support for the Lumia 900 (not MMS)

Is there any update on when true visual voicemail (i.e. the "Voicemail" category shows in your call list, not just a VM icon that calls your voicemail, or an MMS message saying you have a voicemail) will work on the Lumia 900? Just purchased one of t...

CraigB by I'm Here A Lot
  • 1580 Views
  • 6 replies
  • 1 likes

Motorola Razr HD

Finally here.   http://mobilesyrup.com/2012/10/09/rogers-releases-the-motorola-razr-hd-lte/   ****Edited Labels****

samsvoc by I Plan to Stick Around
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Resolved! 2GB Data share Iphone5

Hello everyone,I just upgraded my phone to 32gb iphone 5. I was also told had to change my old bb plan to a new lte plan. I am looking over the new plan i have and it says 2gb shared data. Can someone please explain what shared data means? Thank you ...

Jaimy by I Plan to Stick Around
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Horrible PVR Update

The new PVR software has drastically increase the number of clicks to get anything done. It has also drastically slowed down the the response of the box. The menu's are move complicated!     Take a lesson from Apple updates are suppose to make thinks...

awseebaran by I've Been Here Awhile
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Resolved! How Do You Find The WEP Key On The Cisco DPC3825?

My daughter has an older laptop running a version of Windows XP. She can see my network access point in a list of available networks. However, as it is a protected network, it then prompts her to enter a WEP encrypted key in order to access my networ...

Fandalthorn by I've Been Here Awhile
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On Demand Online Can't View All Channels

I've been having a problem getting shows from City TV to work.  The video player comes up, I am shown a commercial and then the tv show won't come on. It shows the length of time in the player but all I get is the small circular thing turning around ...

Gambler by I've Been Here Awhile
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  • 1 replies
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Resolved! LTE in Burlington??

I got a text about making sure I was LTE ready but haven't seen any signs of it. Is it coming soon??   ****Edited Labels****

gorebashd by I Plan to Stick Around
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Motorola RAZR - Problème avec Wifi depuis la MAJ a ICS

Bonjour,   Nous avons 2 Motorola RAzR, depuis la mise a jour a ICS, 1 des 2 téléphone a des problèmes de connectivité avec le WIFI. Il se déconnecte régulièrement . Des piste de solutions a me suggérer ?   Merci         *** Modifié les étiquettes***

marca1976 by I've Been Around
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Reservation Iphone 5 ne fonctionne pas!

Je cherche a reserver mon Iphone 5 noir  - 64 gigs en ligne en utilisant le systeme RESERVATION. Le syteme refuse d'accepter ma demande. Je n'ai pas toujours le temps de passer au magasin du coin avec mon horaire! Qoui faire??       *** Modifié les é...

regineday by I've Been Here Awhile
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Resolved! Maps & Gps service on iPhone

Does the maps application count as data usage and is it a continual  data transfer when driving and using the maps app? Will the jailbroken apps be the same or does it fool the iphone   ***edited labels***

Obee1 by I've Been Around
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LTE in Oshawa

Hi,   I understand that LTE will be coming to Oshawa in the near future. Can anyone tell me if this includes strengthening the simcoe and conlin area? The network coverage map says it will get LTE, but I'm at UOIT, and it's been a dead zone for most ...

bj by I've Been Here Awhile
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  • 9 replies
  • 1 likes

Resolved! Rogers LTE Network and rocket hub

Has anyone read anything about the LTE network being utilized with Rogers Rocket Hub or are they going to once again ignore this device like they did with RON?     ***Edited labels***

eddy by I'm a Reliable Contributor
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  • 7 replies
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Resolved! Removing a phone from a family plan

I was just wondering if anyone knows if it is possible to take a phone from a family plan and transfer onto a seprate plan? Would there be a cost in doing this? would it reset the family plan?   an example me my son and my wife have a family plan. My...

DNS resolving issue, Outlook Anywhere couldn't be connected

Dear Sir,   I'm IT personnel of a HK company. One of our senior executives lives in Canada and using Rogers as ISP at his home. Recently (just in these two weeks), his Outlook Anywhere at home couldn't be connected to our Exchange servers in HK.   We...

workclem by I've Been Here Awhile
  • 2470 Views
  • 3 replies
  • 0 likes