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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 126729 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 30626 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
  • 125656 Views
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

RogersDarrell by Community Manager (Retired)
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Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
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  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Poor Rogers Customer Service

I have had the WORST POSSIBLE experience with Rogers. My family and I have been loyal Rogers customers for 40 years. You have a promotion on 1 Terrabyte of storage free with the HD package, so I called Rogers and they sent me to the store to pick up ...

v_aleem by I've Been Around
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  • 3 replies
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Log of towers I've been connected to/connect to normally?

Hey all, I have an android phone, so this was where I thought it would be most apt to put this, but here's my question:   Is there a way, either through my phone or through rogers themselves to find a log of the towers I've been connecting/connected ...

Apoth by I Plan to Stick Around
  • 991 Views
  • 5 replies
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Resolved! LTE in Aurora/Newmarket (iPhone 5)

Can someone confirm if LTE is working in Aurora/Newmarket?  Coverage maps say it should but I've heard it's not turned on yet. I want confirmation or going to activate with Bell instead since I know it is working...     ****Edited Labels****  

maximus by I Plan to Stick Around
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  • 1 replies
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HD seems to have disappeared with enhanced guide

I have had an 8642HD Explorer Nextbox PVR since this summer and everything was fine.  About a month ago, my system was modified with Rogers installing the Enhanced Program Guide and since then I seem to have lost much of the quality for HD channels. ...

Resolved! What is SSL? How it works?

I get all kind of spam... it goes most of it in spam folder, but still some comes into the inbox. I checked on MyRogers and noticed SSL. Reading what it does, the mail sent out will go into the Drafts... Can anyone explain actually what is goint to h...

CCAS by I've Been Here Awhile
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LG Optimus G - preorders, specifications, questions

Since I couldn't find anything on this device yet, I'll lead off here.#1 - can we have a definitive release date rather than 'November'?   #2 - exactly what are the radio specifications besides an exclusive 2600mhz LTE band?  In cellular technology, ...

ryusoma by I Plan to Stick Around
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  • 8 replies
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Resolved! Bought used Iphone on kijiji...Help?

Hello,  Call me stupid, call me naive, but I bought a used Iphone off of Kijiji. (Montreal) Now the guy said it was bought from FIDO. So now I bought a SIM card from Rogers to see if it would work even though the guy said it was a FIDO phone. It said...

SubieDubie by I've Been Here Awhile
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Lumia 900 Internet Sharing Problems (even after 8779 update)

Hi, I live in Montreal and I own a Lumia 900.  I have a 6Gb data plan that I consider to abandon since I have so many issues with data connection.   I've updated my device to the latest version (8779) and I still have a lot of problems concerning int...

danbord by I've Been Around
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  • 1 replies
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Resolved! Small Box on Non HD Channels

I don't know if this has been addressed, I scrolled down a bit, but didn't see anything.   When we first got rogers in March, I noticed the non HD channels that I don't have such as SPIKE or A&E or SLICE would put a box in the middle of the screen be...

Kdubovik by I Plan to Stick Around
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  • 11 replies
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Not getting HD quality signal

I just recently went to Rogers store and picked up 2 new cable boxes so I could get HD for a new 52" LCD TV. I have connected the box via HDMI to the TV and the quality of the picture is awful, only SD. I have set the settings to 1080i and I am not z...

GoJule by I've Been Here Awhile
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  • 12 replies
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Resolved! Downloads/Updates

I'm not very tech savey so I was wondering.  If you are watching TV and an update and/or download starts is it OK to turn off your TV and HDPVR   box.   Last night while I was watching a show about 11:55  all of a sudden everything stopped and a down...

jays77 by I'm a Trusted Contributor
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Resolved! Echo on iPhone 5

So I would say since having my iPhone 5 since the day it shipped that almost every call that I've received (incoming) has had an annoying echo, that I cannot get rid of, unless I call the person back. I'm trying to figure out if anyone else is having...

Gphoto28 by I've Been Here Awhile
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Giants/Niners Game

Anyone else noticing that the guides showed the Giants Niners game but it can't be found anywhere?  Funny thing is that it's on Bell....       ***Edited labels***

jt_tj_ca by I've Been Around
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where is 4.0 update ?

i would like to know when the the 4.0 update is coming out for the Samsung Galaxy tablet 8.9 lte , can any one help me ?   ****Edited Labels****

novaman by I Plan to Stick Around
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  • 8 replies
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Resolved! Avoiding roaming

What are the settings to turn off roaming and get wifi only on my Google Nexus phone?     ****Edited Labels****

Ketzelle by I've Been Around
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Resolved! Best Way to Back-Up Galaxy S3

I just bought my Galaxy S3 about 2 or 3 weeks ago. I have not rooted it where 1 I am not comfortable on how and do not want to void my warranty and 2 would like to know the best way to backup my phone.  I know when I had my iphone I would just use it...

HogWildMark by I Plan to Stick Around
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  • 5 replies
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samsung s3 lte

we have a famil plan that does not say lte in the plan..i called rogers up to get switch over to lte and they told me all i needed was a new lte sim chip that  i got..i still dont see my samsung s3 getting lte anywhere..always 3g or hspa whatever tha...

kensmith19 by I Plan to Stick Around
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  • 12 replies
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Closed Captions

Hi Everyone,   Just wondering if the movies you rented came with closed captions. I am hearing impaired and need them but no point in renting if there are none available. Thanks so much!   Sincerely,   Z.     ****Edited Labels****

bebazz by I've Been Around
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  • 1 replies
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Resolved! Will Unlocked Telus iPhone work on Rogers Network?

Hi, I have an unlocked iphone that was locked to Telus but it's factory unlocked now. I'm planning to switch to Rogers, and don't want to get a data plan for saving money. Just use the phone for calling+texting. Will it work even I turn off 3G and da...

lanefrost by I've Been Here Awhile
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  • 2 replies
  • 0 likes

Issues with LTE in Edmonton

Hey all.   iPhone5 User here from Edmonton.   Just curious if anyone else is having the issue with LTE always cutting in and out, and occasionally not working at all, even with full bars and LTE enabled.   I also have an issue with turning off LTE (w...