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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 126902 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 30644 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
  • 125833 Views
  • 0 replies
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

RogersDarrell by Community Manager (Retired)
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  • 0 replies
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Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
  • 7497 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Resolved! Data cancelation after upgraded to iPhone 5

Hi all.I have to add data plan $25 500mb to my Rogers voice plan in order to upgrade to iPhone 5 on the launch day. After that I find out that I don't used any data on that phone because that phone is the second phone and connected to my home wifi ne...

Vietjr by I Plan to Stick Around
  • 4079 Views
  • 7 replies
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PHONE UPGRADING

hello,   I am planning a phone upgrade but I still have a year remaining in my contract. I was told before that I can change phone every 2 years. I just wondering what deals could I get and if its possible that I will upgrade my phone without extendi...

jox by I've Been Around
  • 1217 Views
  • 2 replies
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E-mail about service interuption

At 6:30 tonight I received an e-mail supposedly from rogers.com, ( says Help Desk, Rogers.com) but I feel it is a virus laden, have any others recieved it. This is the message:   " Final Notification Technology Support Services will be conducting com...

jimmywally by I've Been Here Awhile
  • 604 Views
  • 1 replies
  • 0 likes

Pay-As-You-Go Bonus

Hello, There was a "back-to-school" bonus for pay-as-you-go customers where if you registered, you'd receive a $30 pre-paid Visa. I registered on October 7th, and they said there would be a five day pending period. It is now October 23rd, and it stil...

khall89 by I'm Here A Lot
  • 659 Views
  • 1 replies
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Resolved! is there like a 50gb data plan for a rocket hub

i cant seem to get a way to have highspeed where i live and i get perfect rogers signal with my phone but the 20gb plan probably would not be enough as i like to watch youtube and stuff plus 20gb for $100 is a bit much when theres unlimted plans for ...

sonyboyj by I'm an Enthusiast
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  • 3 replies
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Galaxy S2 LTE melted while charging

I was charging my phone last night, and it overheated to the point where the charging port completely melted. It now won't charge at all.Anyone know if this is covered under warranty?     ****Edited Labels****

Vyro by I've Been Around
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  • 1 replies
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Resolved! Looking For Descriptions on Bill Fees

Hello,   On my rogers bill I have a whole bunch of fees that I don't understand. I was wondering if you could explain what they are and tell me if they are required fees or something I can have removed/credited.   Cable TV-   Movie Entertainment Maga...

jnicoll50 by I'm Here A Lot
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  • 1 replies
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Resolved! SimCard switch

Currently i have a blackberry bold on a 3yr contract, is it possible for me to go buy a iPhone online ( classified site ) and just pop my sim card and that be it, or would i need to do anything in preticular.   ****Edited Labels****

evankorsch by I've Been Here Awhile
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Resolved! bought a used telus iphone4s

..want it on rogers how much will it cost to transfer/unlock? what are my steps...and i currently ahve a paid off 3g, same sim card or need new?     ****Edited Labels****

beenut by I've Been Around
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  • 1 replies
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cable modem not working with AirPort Extreme router

I have been using a Dlink DIR-655 wireless router connected to a Scientific Atlanta DCP2100 cable modem for some time now. Things were working reliably but I had problems with wireless range and speed.   Last week I tried replacing the router with a ...

pvytas by I've Been Around
  • 1780 Views
  • 1 replies
  • 1 likes

Unwanted marketing emails and texts / illegal cancelation fee

I've been getting marketing emails and texts for months.  Have tried to get customer service to take me off their list (I never "opted-in" in the first place.   I got zero customer support on this problem and finally canceled my Rogers account after ...

jkmadams by I've Been Here Awhile
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Regarding cancellation

So i tried cancelling my home phoen because i found it was not needed because i allready have a cell phone and the rogers person i spoke with over the phone said id have to pay a cancellation fee of $20 a month untill my contract is over.   Does anyo...

Marta26 by I've Been Here Awhile
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Refund cancellation charges?

I was told that if I moved to fido I would be charged $100 per line for cancellations which was fine. I signed on with fido and waiting the standard 15 days at which point I called back to rogers and they forwarded a memo to billing or account servic...

Jchum by I've Been Around
  • 1255 Views
  • 3 replies
  • 0 likes

Need Nexus Smartphone Support

I plan to buy a new Google Nexus smartphone when it comes out.  I plan to use it on my existing Rogers wireless account.   Question: 1) will Rogers provide me a micro SIM for free as I am staying with it (I have a corporate phone account)? 2) will I ...

Ayu by I Plan to Stick Around
  • 905 Views
  • 3 replies
  • 0 likes