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Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
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Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
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  • 4 replies
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Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Notification view shows 50 voice messages

I have the 9860 BB As of yestarday it shows 50 voice messages(I see the voice message icon beside the number, but it is really small) I checked and i dont have any voice messages, i even had one sent and removed it, and it stil shows 50 i have remove...

dancheryl by I Plan to Stick Around
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Summer settler use

We'd sure like to have internet access on for our cabin in McGregor Bay, and it looks like Rogers wireless will do it, though nothing seems to be quite appropriate for intermittent use by a non-Canadian: ten days in late spring, ten days in late summ...

dcjack by I Plan to Stick Around
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purplish screen

It's a cross post from xda. I had a Lumia 800 before the 900 and one thing that surprise me was the screen at low brightness, the gray is kind of purple. On this thread I post some pictures: http://forum.xda-developers.com/showthread.php?p=24851625#p...

matthieugd by I Plan to Stick Around
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  • 61 replies
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UMA and being SIM FREE wifi calling

I have to say Rogers has treated me right. They've actually exceeded my expectations and I'm glad I'm with them. But... There was a simple issue of dropped calls in my area (I sorta live in a steel house) so rogers noticed this and decided it would b...

jamrc1 by I've Been Around
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Resolved! LTE in Montreal and the icons on Windows Phone

Hello, I live in Montreal (Rosemont) and I tought that LTE was available when I see the 4G icon but in fact it's just HSPA+. 3G icon = 3G, 4G icon = HSPA+ and LTE icon = LTE ? Now why I never see the LTE icon even if I have been in different parts of...

matthieugd by I Plan to Stick Around
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  • 4 replies
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Usage Inaccuracies?

In very recent memory Rogers has admitted to severe inaccuracies in the measure of my internet usage. I want to know how are we to believe the usage on our billing? My usage went over 60 gig this month and I got dinged almost $20 for it. What guarant...

Cap07 by I'm a Reliable Contributor
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Resolved! Lumia 900 OS - Anyone seeing the New update ?

Apparently the update is out. I am not able to see it .. I even connected via USB -> Zune -> Update .. No luck .. http://forums.wpcentral.com/lumia-900-ace/190077-3.htm ******* Edit labels ********

Mayoo by I Plan to Stick Around
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Cannot connect BIS on MTN Ghana

I just bought a Rogers Blackberry 9810, and I want to use it on MTN Ghana network, but I cannot activate my BIS. I can browse using the browser but other apps cannot connect. Anybody with a suggestion to resolve this please? ******* Edit labels *****...

Anyone going from an iPhone to the Lumia 900?

I'm just wondering if there's anyone that's going from an iphone 4/4S to the lumia 900 and is willing to share their experiences (good or bad) about the transitioning from an iPhone? ******* Edit labels ********

Dos101 by I Plan to Stick Around
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Internet "page to big" BB Bold 9700

When i try to access the interent on many pages i get an error saying that the page is to big, and it then proceeds to close any and all open tabs. Any suggestions? ******* Edit labels ********

2345222 by I've Been Here Awhile
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Resolved! Installation Requirements for Whole Home PVR

Hi all...i recently updated all of my hardware to the Nextbox Cisco boxes (one PVR, one non-PVR). Can anyone tell me what is required to set up the whole home PVR? I don't want to have to pay to have a technician come to my house only to tell me that...

rktsci by I've Been Around
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Resolved! Please advice me about my Iphone 4 !

Hi, My friend sent me a gif is a Iphone 4. He buy it in Canada under Roger network. Now, I live in Vietnam and this phone can not use. It has been locked of Roger network. Please advice me how can I buy the code to unlock this phone ! Best Regards, K...

Resolved! Rogers 8642 vs Nextbox

Just curious if anyone knows if there is an actual difference between the two boxes. I know the Nextbox comes in just one flavor while the 8642 came in 3 different ones (160, 320, and 500GB). As far as I know, the 8642 was all the same in terms of ev...

mousetamer by I'm a Trusted Contributor
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  • 14 replies
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Parental Controls

I accidently locked out a channel. I did not put in any password. How do I get rid of the lockout so that I can access the channel. ***Edited labels***

A1ally by I've Been Around
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Nokia Lumina 710

I am considering the Lumina 710 b/c a data plan is not required. I would be interested in hearing what others think of this phoneand any problems that have been encountered. I have heard there are issues with call/name display ******* Edit labels ***...

mdj by I've Been Around
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  • 2 replies
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CHEX Channel

Does anyone know anything about the channel CHEX that will be carrying the Caps vs. Bruins game tonight? Can't find it anywhere. ***Edited labels***

Jennifer19 by I've Been Here Awhile
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Resolved! Can I transfer my contract?

Can I transfer my contract to another person and have them assume all the costs, contract length and the ownership of the phone. I'd rather not have to pay $500 do get out of the contract completely. Thanks. ******* Edit labels ********

clearbrook by I've Been Around
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Blackberry Bold 9780 - not charging

Hello, My newish (less than a year old) BB Bold 9780 will not charge no matter what I try. I suspect this is a battery issue, but could it be something else? Because the phone is less than a year old, is this covered under warranty? Thanks! ******* E...

jasmyth05 by I've Been Around
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  • 1 replies
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