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Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
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Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
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  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Paid Over $800 for Intl Roaming and Phone would not work

I bought roaming on my 4 Phones before we left on for a family vacation on a int'l travell. Phones would not work consistently, gave up and put them in our bags. Returned to receive a bill and forced to pay over $800 + the regular charges for service...

App Recommendations

Let's start one of these.. We have great apps too!! Weather - For inormation completeness, Accuweather is pretty great however the app performance is pretty sub-par and it loads really slowly. As far as a mix of good looks, great performance and even...

Anirask by I Plan to Stick Around
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PVR software is frustrating

I love the PVR but I find the software frustrating. • • • • •The Status Bar is Annoying: When you Play, Fast Forward or Pause, the status bar gets in the way. I used to like to replay sports action on a disputed call using stop action; but now I usua...

dlg by I've Been Around
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  • 1 likes

That Canadian Connection.

I have what i have come to find out to my great shame and dismay is being called by the American online gaming coumunity as "that Canadian conection." Meaning I like many others on the Rogers network am being constantly dissconnected from my online g...

Resolved! Just a quick question

If I have unlimited texting does that mean unlimited to the states as well? I just switched over from koodo, and this was the plan I had, I was wondering if you have to ask for more than just unlimited for rogers cellphones in order to text to the st...

AirDroid

Anyone try AirDroid yet? I kinda want to try it myself but a bit skeptical of their permissions. ******* Edit labels ********

Achilles by I'm a Reliable Contributor
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Connection lag -impossible to run online games

I have been having this issue for a few days running world of warcraft and minecraft. I can see from their user forums that other eastern ontario users are having the same issue. Basically the connection lags and while I can connect to game servers, ...

Sedivy by I've Been Here Awhile
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Resolved! Rogers Phone Finder

Why is it asking me to text back ALLOW... If I had my phone, I wouldnt need to use phone finder... ******* Edit labels ********

Snowpod by I've Been Around
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  • 17 replies
  • 1 likes

Notification view shows 50 voice messages

I have the 9860 BB As of yestarday it shows 50 voice messages(I see the voice message icon beside the number, but it is really small) I checked and i dont have any voice messages, i even had one sent and removed it, and it stil shows 50 i have remove...

dancheryl by I Plan to Stick Around
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Summer settler use

We'd sure like to have internet access on for our cabin in McGregor Bay, and it looks like Rogers wireless will do it, though nothing seems to be quite appropriate for intermittent use by a non-Canadian: ten days in late spring, ten days in late summ...

dcjack by I Plan to Stick Around
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  • 5 replies
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purplish screen

It's a cross post from xda. I had a Lumia 800 before the 900 and one thing that surprise me was the screen at low brightness, the gray is kind of purple. On this thread I post some pictures: http://forum.xda-developers.com/showthread.php?p=24851625#p...

matthieugd by I Plan to Stick Around
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  • 61 replies
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UMA and being SIM FREE wifi calling

I have to say Rogers has treated me right. They've actually exceeded my expectations and I'm glad I'm with them. But... There was a simple issue of dropped calls in my area (I sorta live in a steel house) so rogers noticed this and decided it would b...

jamrc1 by I've Been Around
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Resolved! LTE in Montreal and the icons on Windows Phone

Hello, I live in Montreal (Rosemont) and I tought that LTE was available when I see the 4G icon but in fact it's just HSPA+. 3G icon = 3G, 4G icon = HSPA+ and LTE icon = LTE ? Now why I never see the LTE icon even if I have been in different parts of...

matthieugd by I Plan to Stick Around
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Usage Inaccuracies?

In very recent memory Rogers has admitted to severe inaccuracies in the measure of my internet usage. I want to know how are we to believe the usage on our billing? My usage went over 60 gig this month and I got dinged almost $20 for it. What guarant...

Cap07 by I'm a Reliable Contributor
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Resolved! Lumia 900 OS - Anyone seeing the New update ?

Apparently the update is out. I am not able to see it .. I even connected via USB -> Zune -> Update .. No luck .. http://forums.wpcentral.com/lumia-900-ace/190077-3.htm ******* Edit labels ********

Mayoo by I Plan to Stick Around
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Cannot connect BIS on MTN Ghana

I just bought a Rogers Blackberry 9810, and I want to use it on MTN Ghana network, but I cannot activate my BIS. I can browse using the browser but other apps cannot connect. Anybody with a suggestion to resolve this please? ******* Edit labels *****...

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