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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 122162 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 30077 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 7320 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! Cisco dpc3825 wifi signal lost when wireless phone is used.

I lose the wireless signal on my laptop everytime the wireless phone is used, right when the phone is turned off the signal returns, im guessing the wireless phone signal is interfering with the wifi signal. Does anyone know how to fix this? thank yo...

rqadir by I've Been Here Awhile
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  • 9 replies
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Resolved! the wire on hbo on demand

HBO on demand had the wire season 1-5 that was supposed to be up until november but now season 1 and 2 are gone. Does anyone know what happened and why they were taken down before november? ***Edited labels***

rachnapc by I've Been Around
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voicemail on Galaxy s2lte

I set up voicemail on my galaxy s2 lte. Now if someone calls me it goes straight to voicemail. I am unable to answer any calls. ****Edited Labels****

bkween by I've Been Around
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Lumia 900 Camera Quality...a big "let down"

i bought 2 Lumia 900's 2 weeks ago, and mind you, i bought it outright, well, to continue on, i decided to move on to the Windows platform since i got tired of waiting for any updates for my N8....well, i was happy with the way Microsoft rolled out t...

bell1026 by I Plan to Stick Around
  • 937 Views
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Resolved! Can I get a Samsung Galaxy S3 without a data plan?

I've been interested in getting the Galaxy S3 for a while now, so I went on the rogers site to check out what the offers were. For a three year contract, I could get the S3 for 159.99. Although, I was wondering, are the types of plans I can get restr...

Kyomi by I've Been Here Awhile
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Resolved! Is this legit?

I received the following in an email yesterday. Looks fishy. There is no Reply button and there is no Rogers Logo. Rogers E-mail NotificationThis message is from rogers messaging center to all rogers email account owners.We are removing access to all...

CMDavid by I've Been Around
  • 1278 Views
  • 5 replies
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Tethering a BlackBerry Torch 9810

Does anybody know if I can tether a Blackberry Torch 9810 to a ThinkPad Tablet. When I try in Bluetooth I can get them to paired but I get this message "Paired but not connected". Has anybody had any luck in doing this? Thanks ****Edited Labels****

skateblade by I've Been Here Awhile
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Early Cancellation

Hey! So, I haven't used my phone for about two months. (I have a Blackberry Torch 9810) The reason why is because the system crashed and I wanted a new phone. In the past, I have broken my phone due to water damage and had to pay the early cancellati...

jayyy by I've Been Around
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connection sharing

I'll add my (sad) voice to the list that upgraded and Internet Sharing broke. I'm on 8773. Internet Sharing was fine until the upgrade, even on tango.I'm appreciating the new firmware (finally).. the purple hue is gone, the camera is way better, and ...

niteskye by I Plan to Stick Around
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Resolved! PAYGO vs Socialite Plans...and another question?

What is the difference between Pay As You Go and Socialite Plans? I'm currently on PAYG, but I'm considering purchasing an unlocked smartphone (2nd hand - cheaper than brand new) and would like a "PAYG"-type plan for it. I was checking out the smartp...

lac925 by I've Been Around
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a year ago I changed from bell sympatico to rogers

since the change from bell canada sympatico to rogers I cannot go and work on two web sites I host through yahoo small business, I do not know how to and/or where to go to get this fixed. web sites; www.premequip.com and www.consultantag.com Thanks f...

luc1938 by I've Been Around
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  • 1 replies
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Build your own Plan

Just got a quick question if anyone knows. I was looking under the wireless plans. 'Build your own plan' does that work on any smartphone? For example would 'Build your own plan' work for the HTC ONE X? And how much would u actually have to pay for t...

eileenyu by I Plan to Stick Around
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  • 3 replies
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Resolved! Galaxy Music channel update.

Hello everyone. Has anyone else gotten the new update for the Galaxy Music channel? The nice pictures came off and the added the a nice fearure where it shows the album and all but the picture is crap and it does not look HD or anything. On a 60' inc...

Meowmix by I'm a Trusted Advisor
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  • 15 replies
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Can't See Internet Usage on Rogers.com

Hi there, I have both Rogers wireless service and home internet. When I log in to my account on Rogers.com it lets me view everything associated with my phone (usage, bills, etc.) but when I try to access my internet usage, the page just hangs. I'm g...

malibubacon by I've Been Here Awhile
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Resolved! international calls

my plan does not include international calls. do i get charged for receiving them. ****Edited Labels****

Yeu by I've Been Around
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LG P925G Ghost Call Issue

Hi, I have seen on many external forums people complaining about the ghost call issue with the lg thrill. I made a comment on this topic LG Optimus 3D P925G update??? but it got deleted and I was asked to make a new topic instead... For those of you ...

Resolved! Unable to check usage!

Every time I click "Usage Details" it brings me to an Account Registration page. I currently have one account registered and its the "Wireless" account. I tried adding my internet account number but it wouldn't work, saying "The account number entere...

kkoubar by I've Been Around
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Resolved! downloaded Blackberry update

Now I cant Browse or send / receive e-mail . Can't troubleshoot problem .. anyone else have a similar issue ?? ****Edited Labels***

spiboy1 by I Plan to Stick Around
  • 1952 Views
  • 11 replies
  • 0 likes