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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
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  • 193 replies
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Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

RogersDarrell by Community Manager (Retired)
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Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
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Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Ignite TV Descriptive Video

Ignite TV...seems Fox channel 43 likes to have Descriptive video on for certain shows.   Recorded Last Man Standing and Gordon Ramsey's 24 Hours to Hell and Back and both had descriptive video on.   I check the setting and it was turned off. Is it ju...

Biollw by I'm an Advisor
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  • 1 replies
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Globo international - not in HD?

Good evening.I would like to get the community’s (and Rogers’) confirmation on something that seems wrong.Is the Brazilian channel, Globo International (channel 791) not broadcasted/provided via Rogers in HD?My wife and I just purchased this channel,...

Jpb82 by I've Been Around
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The Walking Dead. Catching up on episodes

AMC's The Walking Dead is having its mid-season premiere in February. I want to catch up on episodes, but Rogers is not listed as a provider on AMCs website, and Rogers On Demand never has any actual recent episodes and has proven absolutely useless ...

Hinetzu by I've Been Around
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Roam Like Home

Hello,I just got my bill and noticed a $12 charge for Roam Like Home. I talked to someone using online chat, he said I got charged because of a incoming call received while I was outside of Canada.Here is the problem: I never answered that call, and ...

faysuen by I've Been Around
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  • 3 replies
  • 2 likes

Resolved! Remote won't control the cable box

Good evening,   We were watching TV tonight and had set a reminder to come on when the Oscars started. Now we cannot do anything with the cable box. We have a standard digital cable box and all the remote will do is power the digital box on and off. ...

brookemck by I've Been Around
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Resolved! Buying a friend's PVR

First, the facts:1. She owns the PVR2. I rent a non-PVR box from Rogers3. We are both customers in good standing4. She is upgrading to IgniteThe questions:1. Do we have to do the STB unregister/reregister2. Can the tech do that during installation (I...

jenemard by I've Been Around
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  • 3 replies
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WWE: Royal Rumble 2019 Live

    WWE: Royal Rumble 2019 Live DATE: Saturday, January 27, 2019   The Road to WrestleMania starts at Royal Rumble-WWE's most unpredictable match-as WWE Superstars vie for the chance to main event The Showcase of the Immortals. Don't miss Ronda Rous...

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Freezing//audio issues on tv..

Hey guys I have a tv its a 43 inch samsung plasma tv.   model code: PN43D450 Software Version: T-STD4AUSHC-1005.0. Rogers cable box= Explorer 3200   *This problem does not happen while playing video games, only when watching tv"   lately its been giv...

Redemption by I Plan to Stick Around
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Resolved! Watching a pvr recording on another hd box

Hi all, if I have a nexbox 3 PVR in my family room and a nexbox 3 HD box in my basement and both are connected to my network, can I watch a PVR recording on my HD box in my basement?     ***Added Labels***

Baneling2 by I've Been Here Awhile
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Resolved! Lousy "travel plans" for corporate account holders.

I have no interest in changing my entire phone plan just so that I can enjoy the advantages of Roam Like Home.....for ONE WEEK. Has your marketing department not addressed the needs of their MILLIONS of corporate account holders any better than that?...

Bultaco by I Plan to Stick Around
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Suspend cellphone account whilst away

Hi I recently got a Rogers SIM for my 'phone for the times I'm in Canada (I live in the UK, but go to Canada often). I pay $30 / month but was told I could suspend the account whilst away to reduce the bill to somewhere around $7-8 / month until I re...

PWP by I've Been Around
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Resolved! tv front display screen message

I cannot remove the front display from my tv screen. it indicates "Rogers HDMI 1". Then it indicates the tv will turn off in a minute. I attempted to restart the box, but no change. Help!   ***EDITED LABELS***

doug1919 by I've Been Around
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Resolved! Cracked iPhone Screen

I recently purchased a new iPhone, and have a crack that runs the width of my phone, I have the protection plan I just want to know how to get it replaced?       ***Edited Labels***

Data with Share Everything Plan

Will additional data from other devices on share everything plan transfer when upgrading to new phone?       ***Edited Labels***

MrBow by I've Been Here Awhile
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Pacquaio vs. Broner LIVE

    Pacquaio vs. Broner LIVE DATE: Saturday, January 19, 2019   Manny Pacquiao, boxing's only eight-division world champion, ends his hiatus from a U.S. boxing ring when he defends his WBA welterweight world title against former four-division world ...

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Ignite TV - WNYO Buffalo & KCPQ Seattle having quality issues

Hello,Last Monday I jumped onto Ignite TV from the Cable TV and added the American Superstations package and I noticed off the bat (and earlier before that in a Rogers display shop) that WNYO (MyNetworkTV Buffalo)'s signal was coming in blurry (still...

BMan78 by I Plan to Stick Around
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Resolved! No sound

Hello there I have lost a few channels this afternoon all are back around 4 PM that only problem is that on channel 42 discovery channel I have no sound? Any one else have this problem I call tech and as always the TV nope no problem there , then he ...

Ignite TV - Multiple Ethernet and Home Phone Connections

Hi,  I recently switched over to ignite tv, which is one modem. (XB6) I have my house wired up for ethernet and home phone jacks, but my home phone modem and internet router used to be in different places, now that I have ignite tv, and the xb6 modem...

Resolved! Wireless TV connection possible?

I'd like to get cable to TV into an upstairs bedroom in my house, but running coax is going to take some major drilling, fishing and likely some unsightly cable runs. Does Rogers have support for a wireless cable box or a device to allow a wireless c...

Alph by I Plan to Stick Around
  • 22590 Views
  • 14 replies
  • 0 likes