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Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 4 replies

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 0 replies

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 4 replies

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Cisco DPC3825: Why doesn't Port Forwarding work?!

So, I used to have a Motorola modem from way back, but recently moved and switched to Cisco DPC3825. Now, I tried to forward some ports on it, since I host an online game for friends 2-3 times a month. Doesn't work. Tried various "might work" solutio...

ames by I've Been Here Awhile
  • 40 replies

Cisco Rogers modem self rebooting/resetting

Ive had this problem for the last two days, I haven't moved this modem and it's been in the same spot for the last 6 months. I tried calling in Rogers to ask but their final suggestion is to have a guy come in and heck it but their closest time is Mo...

Rogers please fix your myrogers site - it's always going down!

Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might...

MadR by I've Been Around
  • 6 replies

Resolved! Prepaid Cell Phone Coverage

I am planning a drive from Kingston to Halifax next month and was wondering if my Rogers prepaid cell phone will work if needed via rogers network. Thanks for any info, appreciate it. ***edited labels***

06Honda by I Plan to Stick Around
  • 1 replies

Resolved! Toll free?

hi i have a number and the number is TOLL FREE and its start with 1-877. and its 11 digit. If i will call this number is it going to cost me? or it will be free? please help ***edited labels***

allli by I Plan to Stick Around
  • 9 replies

Moca filter for whole home pvr?

Today rogers came out to install whole home pvr and add more outlets for the digital adapters. I was wondering if its true that moca filter is needed for the whole home pvr. Currently I saw no filter installed unless its a spliter in the inside of my...

dragonslaya by I've Been Here Awhile
  • 7 replies

Email annoyance

I have an annoyance that just drives me batty. If my Rogers iPhone downloads an email, all my other mail clients are locked out. Thunderbird for example reports the eror "Maildrop Busy" Its more annoying days like today when I'm expecting large pictu...

dsharp by I Plan to Stick Around
  • 1 replies

Problem with Rogers box and Panasonic Viera

Hey, I was hoping someone could help me out here! I have a rogers box in the living room working perfectly with a Panasonic Viera, both the rogers and tv remote work in the living room. In the bedroom though we have the same set up, however the remot...

ClaireMo by I've Been Around
  • 3 replies

How do I get rid of this?

I want my 8300 back. This piece of garbage reboots everynight at 2 am. I'm a worker and this REALLY oisses me off. Sometimes when it boots it freezes loading the data. Sometimes in the morning I have to unplug it to get it to work. This is my third n...

remaxman by I'm a Reliable Contributor
  • 3 replies

Syncing so all components turn off at once

I have programmed my remote for all my components (tv, pvr, audio receiver) but how do I get them to all turn off simultaneously with one power off instead of having to click on each component to turn them off individually? ***Edited labels***

onrie by I've Been Around
  • 1 replies

Resolved! Why is Rogers still charing me for home phone when..?

Why is Rogers still charing me even though I switched to a different home phone company 2 months ago? When I called customer support, they told me I wasn't on their record anymore but cannot explain why I am still being charged. Is there an email tha...

Madcram by I've Been Around
  • 2 replies

TextPlus = Landline

Hello, I've just got my new phone, a Samsung Galaxy Nexus. Most of my friends have iPod Touches with TextPlus. When I sent my first text message to one of them, rogers sent me that it was a landline message and it costed 0.15$ (I know it's not a lot ...

Resolved! iPhone Rogers TV Manager not working with NextBox 2.0

I was stupid enough to upgrade to NetBox 2.0 so apart of all frustrations documented on this board, I lost ability to use my iPhone to program PVR or manage my recording with "Rogers TV Manager" application for iPhone. It seems that it is not working...

bbajovic by I Plan to Stick Around
  • 12 replies

Resolved! Rogers 3D programing

I would like to know if anyone is aware of any programing plans for broadcastin 3D content on Rogers cable lien-up? I know that channel 900 is brodcasting 3D content but it is only few documentary programs circling all day. Thanks in advance. ***Edit...

bbajovic by I Plan to Stick Around
  • 8 replies

Wifi hosting for a single day?

Hey Rogers,I have an event coming up soon at the Days Hotel on Yorkland Bvld and i'm in need of a server provider for wifi for a SINGLE that possible?It's 10,000 square feet and my exhibitors need wifi.If you do, how much would the prices go...

Resolved! Audible Hiss with New Digital Adapter

I've just set up the Cisco DTA50 digital adapter that Rogers provided for free on my LG LCD flatscreen TV. Up until now I've just had analog cable feeding the TV directly. The first thing I've noticed after connecting the adapter is that there is now...

TechieGuy by I'm Here A Lot
  • 13 replies

Resolved! How i can use my WiFi?

Hello, Having lost my phone recently Optimus 3D ... I get a BlackBerry Blod 9700! I am currently unable to surf the internet when I'm in WiFi The phone does not allow it! What should I do, should I pay an additional fee to allow me to use my own pers...

MarcAndre by I Plan to Stick Around
  • 5 replies

No sound on certain channels

I have an 8300 PVR with a Samsung HD TV and Samsung Audio receiver. When I turn on all of the units (using Master Power) everything is fine except there is no sound on certain channels. These channels are the 720 X 480 ones. If I turn off only the TV...

Chuck9 by I've Been Here Awhile
  • 7 replies