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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 126657 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 30615 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
  • 125590 Views
  • 0 replies
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

RogersDarrell by Community Manager (Retired)
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  • 0 replies
  • 0 likes

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
  • 7494 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Resolved! iOS6 data leak issues on iphone 4

Seems like Rogers has yet to address my issue after 3 calls, apparently no one is acknowledging that there is a glitch with the iphone and the new iOS6.My phone gobbled up 1.4 gigs of data in one day, while I was away from my phone at work, almost 3x...

madsusie by I'm Here A Lot
  • 11011 Views
  • 49 replies
  • 1 likes

Resolved! Essential Connect For Seniors Plan 100 anytime minutes

If I am visiting a city in another Ontario city and I make a call in that city to a person in that city is it considered long distance. Also why do I not have free minutes after 7PM and weekends . Thanks   ****Edited Labels****

HTC one X jellybean update causing lag

I've just updated to jellybean on my htc last night, but since the update i has been getting alot of lag whenever playing any games on the device. Does any one know a solution to this problem?   ****Edited Labels****

kotenks by I've Been Here Awhile
  • 1540 Views
  • 7 replies
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Advanced Echange

I need help. I was told in June that I was doing an Advance Exchange for a brand new phone out of pocket cost was $250. My phone has always acted weird, and so I called in to see if what I was told was true. It turns out I was given a refurbished pho...

xnoogzx by I've Been Here Awhile
  • 1105 Views
  • 3 replies
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Resolved! [CLIENTBUG] APPEND Command exceeds the maximum allowed size

I keep getting this error since I went to the IMAP settings. Has anyone experienced and solved this?   Background: - Using IiMac with OS/X 10.8.2 - Microsoft Office for Mac 2011 with all latest updates   Thank you.     ***edited labels***

Extreme Changes - WHEN?

I heard that December 1st I'd be moved to the 45Mb/s download, 4Mb/s upload for the extreme plus tier, but still sitting at 35mb/s and 1mb/s up. i have the smc docsis3 modem so i would believe i'm eligible yes/no?  I'm out in Pickering as well. I kno...

drl by I've Been Around
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  • 8 replies
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Resolved! Questions about SMCD3GN-RRR gateway

Having SMCD3GN-RRR for more than 3 weeks. Don't understand, 1. What is the WPA button in the front for? It doesn't seem affect anything. 2. The "Links" light never light up except flashing at start. Ethernet cable are connected, work fine. Is it norm...

rabbit613 by I Plan to Stick Around
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  • 3 replies
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Future Bandwidth Cap Increase for Ultimate Users

As the title suggests, does anyone know or heard of any news that Rogers will increase the bandwidth caps (currently 250GB/month) in the near future for Ultimate users?   The speeds are fine and I'm happy to pay for it, but with the current bandwidth...

RJWT by I've Been Here Awhile
  • 681 Views
  • 1 replies
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Phone for earthquake kit

Hello,   I have an old fido flip phone that I'd like to put into an earthquake kit (I'm in Victoria). Does Rogers have something like a $50 prepaid SIM which lasts for something like 5 years (or longer). It would be great to be able to charge up this...

NickJudson by I've Been Here Awhile
  • 924 Views
  • 10 replies
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Travel Pack

Im trying to add the 500mb for $100 data pack for the US.  I've done it on my device it says its been addded but when i call in its not on.  I've called to get them to add it on but they say they can't   Im very upset with rogers at this point as the...

Djenvs by I've Been Around
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  • 1 replies
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Resolved! Samsung Galaxy Ace 2 x (Unlocked GSM/WCDMA)

Hey there group.  I purchased an unlocked Samsung Galaxy Ace 2 x based on the following band information:   Supported 2G Modes/BandsGSM 850/900/1800/1900 MHz Supported 3G Modes/BandsHSDPA 850/1900/2100 MHz   Upon receiving the phone, I learned my net...

HomeR365 by I've Been Here Awhile
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  • 6 replies
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texting downtown toronto problems (today)

Has anyone had any issues with text messaging today between 4:20pm and 5:30pm?  I had non stop problems sending messages from my BB9900 during that time.  -if it helps, I was by the ACC for the most part.     ******* Edit labels ********

jxjan by I Plan to Stick Around
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Resolved! texting to usa

Is there a service add on to add unlimited text to USA? I have relatives there. Just curious

gorebashd by I Plan to Stick Around
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Unlocked phone edge speed SLOW ! Rogers limiting Edge on unlocked phones?

So have a Samsung Galaxy s3 mini,  have the apn set correctly and am able to use everything.    Problem is the EDGE speed varries from   30kbps -190 kbps.  If I use the simcard in  my old test Samsung Galaxys it gets speeds in the 1000kbps range.   T...

wpg by I've Been Here Awhile
  • 1643 Views
  • 3 replies
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Patch notes???

Greetins all,   I have a 'wonder' Nextbox (sarcasim attached).  Now and then the scren will notify me that it is downloading new software.  Is there a place to read the patch notes for the upgrade?           ***Edited labels***

ritchiem by I'm Here A Lot
  • 702 Views
  • 4 replies
  • 1 likes

Customer support

Customer Care is a word that Rogers doesn't understand! I just spent more than an hour on the phone waiting for a customer service rep( and ended up hanging up), that is after spending 15min trying to get through to their 1888 numbers. My internet wa...

wv by I've Been Here Awhile
  • 1160 Views
  • 6 replies
  • 0 likes

Resolved! How to change the DNS settings on cisco DPC3825?

I was having problem with the DNS servers of Rogers and my DNS is 64.71.255.198.   I want to change it to google DNS...   My wired connection is working because I set it up to google dns but my wireless devices are not since it is connected to the ga...

leosixth by I've Been Here Awhile
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  • 8 replies
  • 0 likes

Channel changing all by itself

My rogers Nextbox changes to channel 100 (ROD) all by itself approx once per hour (sometimes 3 or 4 times per hour).  Any ideas on why it is doing this?       ***Edited labels***

ritchiem by I'm Here A Lot
  • 2280 Views
  • 8 replies
  • 0 likes