Archived Posts
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...

RogersGaming_Batman.png

Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 123355 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

1.jpg 6.jpg 20.JPG 21.JPG
Gdkitty by Resident Expert
  • 30246 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
  • 121152 Views
  • 0 replies
  • 0 likes

4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
  • 7375 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Unlocking and Use of Blackberry HELP!

I stupidly used up all the unlocking tries for my blackberry bold 9780 which is locked to rogers. Will I be able to unlock it at all now? Is there anywhere I could go to get it unlocked in Toronto?  However if I can not unlock it, will i be able to u...

talk641 by I've Been Around
  • 12783 Views
  • 9 replies
  • 1 likes

Resolved! ERROR Message: uncaught exception java.lang.nullpointerexception

"uncaught exception java.lang.nullpointerexception   I've just been recently getting this error message whenever i do a battery pull.  does anyone know what this means?  and what i have to do or how do i get rid of this message?   i have a Curve 9300...

zephyrella by I Plan to Stick Around
  • 5640 Views
  • 3 replies
  • 0 likes

Resolved! Rogers Anyplace Home Edition App ... Can Schedule on 8642 PVR!!!

I just downloaded the updated Rogers Anyplace Home Edition App (iOS).   It let me remotely schedule recordings for my 8642 PVR!!!   Is this new, or has it been out for a while and no one has mentioned it (I know 8300 owners had this for many months)....

Speedy1701 by I'm a Reliable Contributor
  • 3746 Views
  • 52 replies
  • 0 likes

PEACHTREE HD

Bell now offering Peachtree HD plus AMC HD Eastlink also offering SPIKE HD no excuse for Rogers not to add these channels none of which are owned by Bell Media        ***Edited labels***

miker by I'm Here A Lot
  • 2836 Views
  • 9 replies
  • 0 likes

Resolved! HTC One X - overheating & loss of power

My first android phone. I've had it for one week now, unfortunately i'm over the 30 minutes limit for a straight return to the store.  Twice now in the last week, the phone has completely lost its signal (here in Vancouver) and been unable to reconne...

ltchest by I've Been Here Awhile
  • 10278 Views
  • 5 replies
  • 0 likes

clicking sound from hdmi

I have the 4642hd box and a lg 42lh30 the setup is hd box hdmi to tv. tv optical audio out to speakers all I get is a fast clicking sound from the speakers I do get audio on the tv just not on the digital speakers. byw this tv only has optical out an...

dauthiatull by I Plan to Stick Around
  • 1494 Views
  • 3 replies
  • 0 likes

Pay As You Go Question

Hi I am confused about the pay as you go plans.    I am coming to Canada for a holiday and want to have a local sim. I have a HTC sensation that is unlocked but I also have a spare blackberry 9000 which I was thinking of taking as a spare phone.    I...

knick007 by I've Been Around
  • 771 Views
  • 1 replies
  • 0 likes

Pop3 on my Z10

I have 2 pop3 emails accounts on my Z10. How do I leave a message on the server. If I delete the email from my Z10, it does not go to my desktop. I have lost some important emails today. I can't find any settings.   ****Edited Labels****

BHH by I Plan to Stick Around
  • 3616 Views
  • 9 replies
  • 0 likes

Resolved! NEW PLANS / DISCONTINUED VALUE PACKS

So right now i have 4 lines with rogers 2 are on a 58$ a mth plan with a 12.79 value pack and the other 2 58$ a mth and 16.79 value pack.  with the first 2 the only reason we got the value packs was for call display and voicemail, the other 2 for int...

chandraa by I've Been Around
  • 2911 Views
  • 2 replies
  • 0 likes

Resolved! Question on Lumia 900 with no data plan

Hey,   A family member here has a Lumia 900 with no data plan. However, they have unlimited MMS service, including picture and video. We noticed that the phone cannot send or receive picture mms without enabling the data on switch in the settings of ...

kw1 by I Plan to Stick Around
  • 870 Views
  • 1 replies
  • 0 likes

aurora live wallpaper

i was wondering if anyone can help me with this. There is an awesome aurora live wallpaper on the samsung tab that i wish to get for my samamsung galalxy s2. i have see the file on another site but have no idea how to install it. It's an .apk file wi...

Resolved! How to find recently call phone numbers.

I have switched phones and lost my call history. Where can I find the phone numbers I called and the numbers that called me?   Thanks   ****Edited Labels****

WiFi Problems with the Nexus 4

Hello,Just curious if anyone else is having issues with connecting to wireless internet with their Nexus 4 (or other Nexus products)?  It says I'm connecting and occasionally works but then the signal bars go grey (from blue) and I can't use wireless...

JChampagne by I've Been Here Awhile
  • 1389 Views
  • 4 replies
  • 0 likes

question about switching phone

I am using galaxy s3 and I want to switch to iphone5. If I was going to upgrade the phone, I'd have to pay over $370 for early upgrade fee and there's no way I'm paying for that. So I found someone who is willing to switch his iphone5 with my phone. ...

rogp by I've Been Here Awhile
  • 553 Views
  • 1 replies
  • 0 likes

padfone 2

Anybody here import the padfone 2 and get it to work on the rogers network? I'm not looking to upgrade for a while but I was curious to see if it works on Rogers.   ****Edited Labels****

jermbos by I Plan to Stick Around
  • 832 Views
  • 4 replies
  • 0 likes

Can I cancel channels online?

When i'm in MyRogers, I can see that i can add a new package or channels but i am unable to deselect already suscribed channels.  Is there a way to cancel them online.  I.e. the super sports pak???        ***Edited labels***

tomsellek by I've Been Around
  • 4143 Views
  • 4 replies
  • 0 likes

Hitron + Rogers Smarthome = Issues

HI guys,   I currently am using the new Hitron modem as i am on the Rogers ultimate package.  I have several machines for which i use port forwarding (ie. 3389) but for some reason, when there is a power failure, my Hitron loses ALL of its port forwa...

minirx7 by I'm Here A Lot
  • 2476 Views
  • 10 replies
  • 0 likes