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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
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  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
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Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

0.5 upload speed?

slowing my internet down and charging through the roof for horribly  these slow speeds works because consumer protection is horrible in the telecommunications market.Gladly switching to fibeTV before the next month.     ***Edited labels***

FalseADS by I've Been Here Awhile
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Resolved! tube tv/hdnextbox

Wondering if an extra HD Nextbox works on tube television?         ***Edited labels***

roscowalt by I've Been Here Awhile
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GREAT DEAL WHEN YOU STARTING OF SUBSCRIPTION, END PART SO TERRIBLE

           OCTOBER 6,2010 WHEN I GOT A HARDWARE UPGRADE OFFER FROM ROGERS. SINCE I LOVE THIS COMPANY AND FEEL COMFORTABLE AND HAPPY, I DECIDED TO RENEW FOR ANOTHER YEAR OF CONTRACT ( DATE INDICATED).             SINCE I TRUST THIS COMPANY THAT MY BIL...

jhecheng by I've Been Here Awhile
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connection hiccups in games

Recently "upgraded" from my older docsis2 motorola sb5100, to the hitron docsis3 modem.  I am constantly getting connection hiccups in online games.  The hiccups haven't resulted in full disconnects from the server and usually only last about 5 secon...

rahba by I Plan to Stick Around
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Samsung Galaxy S Glide SGH-I927R screen freeze.

Can anyone please tell me if there has been a known problem with this model.    I explained my case here at the xda developers forum, please take a look   (click here) .   ....   It also appears here on YouTube and this guys says he was told it was t...

hkcharlie by I've Been Around
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Resolved! Lost Swype Keyboard when updating Galaxy S2 LTE to Jelly Bean

I've just updated my S2 to Jelly Bean and my Swype keyboard has totally disappeared. Its not even given as an option in my settings anymore.   It's the only way I type on my phone! Does anyone know how to get it back??     ***edited labels***

mnbv by I'm Here A Lot
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Bachelor on demand error

S.17 E.10 at the 48 minute mark goes to an earlier episode much earlier in the season. Anyone else having this problem?         ***Edited labels***

shorniak by I've Been Around
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Connectivity Issues with Internet

Hello, My name is Nick and I am new around the forums. So recently I have been having problems connecting with my internet the past week. After consulting multiple rogers technitians they have told me it was either my router or modem. I proceeded to ...

Nick-_- by I've Been Around
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Javascript error after install Online Protection

Good Morning!   So frustrated,  Installed Rogers Online Protection and now can't load my email or Facebook, Explorer pages, etc.   Chrome works,   I  get the 'need to enable javascript 'on firefox' error but it is enabled in all places I have found t...

cmarti by I've Been Around
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Resolved! Data connection issues on Rogers Network with iPhone4S

My iPhone 4S shows full bars, and that its connected to 3G network, however for the past few days I haven't been able to connect to the internet or access anything that requires data.   If I turn on personal hotspot and connect my iPad to my iPhone m...

tk427 by I'm Here A Lot
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Samsung Galaxy S2 LTE SIGNAL PROBLEMS

I have a samsung Galaxy s2 LTE. Since the battery dies in about 2 hours when i have LTE turned on i always set it to 4G/HSPA. So when im at home and its plugged and i can use LTE it only gets 1bar and sometimes no messages get through or worse no cal...

Etthy by I Plan to Stick Around
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  • 8 replies
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Travel issues and Misinformation on Website and from Rogers

My wife travels once or twice a year without me and on several occasions I have given her a phone that Roger's assured me would work in the country she went to. The first one was several years ago - she went to the Domican Republic and it did not wor...

jbarnett12 by I've Been Here Awhile
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  • 4 replies
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Long distance text rates?

I have unlimited texting Canada wide, but would like to text a few of my friends from the USA and Ireland. Just wondering what the rates would be like? ***edited labels***

Elfking by I've Been Around
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Change Font in Text and on cell?

Hi. I just got a Doro Cell phone.  Is there a way to change the font size on the cell on for texting?  Or can I make the font bold?  It will be easier for me to see if it is bold.  Thanks.   ***edited labels***

Rose78 by I've Been Here Awhile
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Resolved! Upgrade to iPhone 4S

Hi, my cousin wants to consider upgrading to an iPhone 4S. She is currently on a "quick messaging phone" (crappy slidey phone with no data plan.) She is 2yrs into a 3yr contract on the current phone. (i know, i know, who would sign a 3 year term on a...

PVR - Certain HDNHL Channels....

G'day everyone...this is my first post......hope someone can help me figure out the issue......   I have PVR'd several hockey games recently and have noticed that some will not playback.   Today for example I PVR'd ch.455 (NYI vs WSH) and this was an...

Sab31 by I've Been Here Awhile
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Resolved! 800 Number for Business - Voip?

   Offer some sort of less expensive way of calling.   Essentially, making good use of today's technology to save customers $$ cashola!

Internet Outage anyone ? 8/3/2013

Here in Ottawa West, Rogers cell phone reporting insufficient network coverage, any one else ?   ***edited labels***

GBR by I've Been Around
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