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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 122288 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 30102 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 119847 Views
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
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  • 4 replies
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Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Family plans

can i buy any phone on contract with the discounted price on a talk and text family plan? so for example im in a family plan and i want a new phone. Can i get any smartphone with the discounted price on contract without adding anything onto the famil...

jjs0891 by I've Been Around
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  • 1 replies
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Traffic management P2P

Any updates on how the removal of throttling and traffic shaping for P2P traffic is going? Has anybody noticed any improvement in their area? This page doesn't even recognize my postal code (Ottawa). ***edited labels***

NoWayOut by I've Been Here Awhile
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Rogers call forwarding only works for "all calls"

My Lumia 710 only has a setting to forward all calls only. I googled call forwarding codes for Rogers and only the code that forwards for "all calls" works, others like busy, unreachable fail giving me an error. How do you guys call foward for busy/u...

rt82 by I've Been Around
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Resolved! Today I noticed an increase on upload speed.

I use to get 1 up on a regular basis. I noticed this morning I hit 3. When reading the other posts here I see that there was some kind of notice speeds were going up but i thought that was only on Ultimate. I have extream and I'm getting 30/3 Nice : ...

remaxman by I'm a Reliable Contributor
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ZTE MF28B with external router

Hey, I'm trying to use my ZTE mf28b as a modem and let my Cisco EA6500 router handle the routing tasks.I've turned off the dhcp server on the zte mf28b and gave it the ip address 10.20.95.1. I also have the router at 10.20.95.2, with its ip assigning...

Sakian by I Plan to Stick Around
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  • 25 replies
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10 pm Reboot issue

At 10pm we experience a reboot of the cable box for the 2nd night in a row we are located in Scarborough but my daughter, living in an apt in dowtown Toronto also has had 1-2 10 pm cable box reboots too. Anyone else experience these reboots? Roger: A...

donwtait by I've Been Around
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  • 11 replies
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Resolved! How does Rogers know what kind phone I am using??

I was wondering about this for long. I was using unlocked iPhone 4S bought from Apple Store Online. and about few weeks after, on my Rogers account, it shows what kind of phone I am using. As well as my family's phone(their phones are bought from Rog...

kimyr0501 by I've Been Around
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Galaxy S3 GPS

Hi I have the Galaxy S3 16gb and since I have it (3 months) I can't have a GPS lock, I did try many GPS fix, Root with custom roms, reset to factory many times and still no lock for the GPS. Is there an available solution? Thank you Daniel ****Edited...

mtlbachelor by I've Been Here Awhile
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RDS2 on Rogers

Would love to know if and when Rogers is going to offer RDS2 SD/HD. Also, instead of having all the French channels in the 600s alternating from SD to HD, why not reorganize them so that the HD channels are together. Very annoying to zap through them...

chris_segs by I've Been Here Awhile
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  • 11 replies
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Please Help !!!

Hi Please help me . Rogers being awesome wireless service provider is started to loose its charm . I thing Rogers is not able to manage overwhelming customers beans , which offcourse they created with fabulous customer service They are certainly loos...

amarjeet123 by I Plan to Stick Around
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No Phone Service in Stittsville

Anyone else having problems with their home phone service with Rogers? Nov. 10/2012. Wife tried calling service line and could not get there - to Rogers - how about postijng if you have a problem with the service and areas affected. Thanks

JHE by I've Been Around
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Not recieving mms messages,

i no longer have a computer and i am using solely myblackberry playbook and torch 9800. I had a curve but was given a torch and have never been able to recieve mms messages on this torch. Ive tried everything ive seen others talk about and still no l...

HELP!!!

I would really appreciate some advice on what you think I should do.. Please continue reading... My previous Employer is accusing me of taking the sim card out of the company cell phone I was using because they are still receiving a monthly bill for ...

pafrooz by I've Been Around
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  • 1 replies
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Resolved! *NOUVEAU* Option appels illimités au Canada pour 10 $

Profitez dappels illimités partout au pays pour tous les membres de votre forfait Individuel. *Temps dantenne non compris*À ajouter uniquement aux forfaits Appels, textos et Internet. S'applique aux appels faits à partir du Canada sur le réseau sans-...

Motocross by I Plan to Stick Around
  • 828 Views
  • 1 replies
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Kies 2.0 No Longer Supports Samsung Galaxy S2 LTE

So, Kies recently has been saying that it no longer supports my Samsung Galaxy S2 LTE. I'm just wondering if there is another program I can use to upgrade/manage my phone? ****Edited Labels****

MB82 by I Plan to Stick Around
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Resolved! Personal Hotspot

I just received my IPhone 5. I have a 6Gb data plan and was planning to use my iphone as a hotspot for my tablet But when I go to setting, there's no personal hotspot. WHy? And do you know how I could enable that option? Thanks ****Edited Labels****

mardig88 by I've Been Here Awhile
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Signature Line off but still showing my old signature

Hey So i had a blackberry before and changed the signature line to my name, and now i have an htc, and it still shows up. How do i get rid of it? (on my ohone the signature line is off) Thanks ****Edited Labels****

hoopsgal by I've Been Here Awhile
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  • 4 replies
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hitron modem and xbox live

hey, so i recently switched out my SMC D3 which had horrible ping times and slow speeds, for a new hitron. Since getting the hitron, ive had nothing but issues with xbox live. I have an open nat (both from xbox telling me and halo 4 telling me) and i...

dnavia by I Plan to Stick Around
  • 18795 Views
  • 18 replies
  • 0 likes