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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
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  • 193 replies
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Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
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Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

smarttap update?

Is there any update to when smarttap might be coming to Windows Phone?   Thanks!   ***edited labels***

EpicGifford by I've Been Here Awhile
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Resolved! iphone 5 rattling noise ?

figured id post a question here before i call back tech support, but i got an iphone 5 in january and noticed that there was a like rattling noise when id move my phone around it almost sounds like theres something that is inside my phone and rattles...

grantd by I've Been Here Awhile
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Error

Hi... I have samsung galaxy note lte SGH-I717R.. And it was working perfect.. Suddenly an error appeared that no sim card... I changed the sim card many times and nothing happened... My phone is unlocked... I don't know what to do to fix that.... I c...

Mena1988 by I've Been Here Awhile
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Rogers Wireless Stores..question.

I'm not pin pointing Rogers store front stores in particular; but all carriers store fronts in general. My question is:Why don't store front carriers have activated demo's for all their smartphone products?One smartphone isn't the same as the next ph...

pixelus by I've Been Around
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Resolved! Samsung Galaxy S4 release

When Rogers release the S4 or will the offer to preorder first.   ***edited labels***

498ta by I Plan to Stick Around
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Resolved! Digital Adapter- Multiple Channel Service Interruption

Having problem with some channels now. Some channels are coming though perfectly and others I am getting a blck scrren with a warning "We've detected interuption. Please contact your cable provider to restore service." why would some come though and ...

mikecdn by I Plan to Stick Around
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SAMSUNG KIES

Since the recent Kies update my s3 cannot connect to Kies. i have tried both mac and windows. anyone else having this issue? and have they found a fix?   ***edited labels***

bokac191919 by I Plan to Stick Around
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Live Sports on Anyplace TV for my iPad

I am confused so if someone can explain to me I would really appreciate:   I have VIP TV package and Internet from Rogers. Last year I was watching Blue Jays and Raptors on My computer for free in a good resolution (I subscribe to all sports channels...

bbajovic by I Plan to Stick Around
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8642HD HDMI output does not delivery 5.1 audio stream - stereo only

Has anyone else noticed that the HDMI feed from the 8642HD PVR only delivers 2-channel digital audio?   This has been true for a while now but forgot to post a question on this to see if anyone else noticed this.   My 8642HD PVR with Enhanced Guide s...

techguy001 by I'm a Reliable Contributor
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Pageonce app blocked from accessing Rogers account data

I am trying to use the Pageonce app (this is likely not an Android specific issue, however since I'm using Android it's where I felt best to put this) to consolidate all of my bank/bills/etc into one place, however I am unable to add my Rogers accoun...

Resolved! Are Tbaytel iPhone 4's the same as Rogers ones?

Hi everyone, i need to know if a Tbaytel iPhone 4, bought from tbaytel on contract, is the same as a rogers one in the sense that it is locked to the ROGERS network meaning it will take tbaytel sims AND regular rogers sims like regular rogers iphones...

Rogers On Demand Menu not Appearing

When I attempt to go to Rogers on demand, the screen pops up with no text... I can see the movie trailers on the top left as usual, but the black areas where the menus should be are blank.   I have tried to reset  my box, but have had no success.   I...

melrainer by I've Been Around
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Resolved! AMC HD

Rogers added the "World Fishing Network HD" to their lineup! (Digital Home: World Fishing Network HD launches on Rogers)   Why on earth don't we have AMC HD? We used to be ableto watch Mad Men in HD on demand, but no more. We used to be able to watch...

Ethernet port on 8642

Does this port do anything, and if not, are there plans to use it in the future?  I guess there is no reason to run an ethernet cable from the switch to this box yet, right?       ***Edited labels***

j-innis by I've Been Here Awhile
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My voice mail stopped working?

For the last couple of weeks, we have had no phone messages. It seems that when you call our number it just rings endlessly and no longer goes to voice mail. How do I fix this?     ***edited labels***

GregR by I Plan to Stick Around
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Resolved! Anyplace TV App Error

I have downloaded this app but it refuses to work. When I sign in I get ERROR 804 unable to connect to server, check Internet connection. I am connected. What is the fix. I have deleted and reloaded several times.   ****Edited Labels****

guytonyca by I've Been Here Awhile
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Resolved! SLOW internet

I think this is the right spot to post this.   my internet has been very slow for the past couple days. I have a NetComm rounter, and the signal strength has been low. any other time the signal is either medium or high. sometimes over the past couple...

KeithEd by I've Been Here Awhile
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  • 7 replies
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