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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 126454 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 30589 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
  • 125316 Views
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

RogersDarrell by Community Manager (Retired)
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  • 0 replies
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Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
  • 7469 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Internet Usage Meter Discrepancies

Documenting my issues with the Internet Usage meter.   1. I switched from a Docsys2 Moto Surfboard to a Docsys3 Cisco DPC3825 on Nov 1 2011.  I do not believe my usage patterns changed drastically after the switch.  With the D2 modem, we consistently...

Resolved! Switching to Z10 from s2

So I've lost my Samsung galaxy s2 and I have two months remaining on my contract. I want to buy the z10 outright this way I can just stay month to month with Rogers. Will this make my monthly cost cheaper as I am not subsidizing the phone?I have gott...

lund by I've Been Here Awhile
  • 1087 Views
  • 3 replies
  • 0 likes

Getting Kicked Out of PlayStation Network

I setup wired connection to PS3 from my Rogers modem and everytime I'm playing COD or watching Netflix I get kicked out from the PlayStation Network. I just switched to Rogers from Bell internet and never had a problem with them.   I get an error cod...

CEL1 by I've Been Here Awhile
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  • 3 replies
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The S4 and FlexTab??

I signed a contract in Feb 2012 so.. I am eligible for the FlexTAB pricing on phone upgrades. I want the S4 which is looking like it will be 169$ on a 3 year contract. I have called Rogers multiple times and always get quoted on the HARDWARE UPGRADE ...

bhag2042 by I've Been Here Awhile
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Weird Issue on My Galaxy SIII

One of friends could not call me through from his phone (we both use rogers), but everybody else could. Now I changed a new number. The friend can call me through, but another one friend cannot. For sure, I did not reject them! Where is the problem, ...

yolan-yan by I've Been Around
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  • 1 replies
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galaxy nexus 4.21 upgraded this morning..

now i just have to remember and search what the difference is OR if anyone has a quick link or summary please share   ***edited labels***

jimy by I Plan to Stick Around
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Resolved! Turn off phone

I will be traveling in the US and was wondering if it is possible to turn off the phone portion of my phone and keep the WiFi portion running.  Turning on flight mode shuts everything off.  Don't want to get dinged on roaming .  Have a Galaxy s2 lte....

bwitch1 by I've Been Here Awhile
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  • 9 replies
  • 0 likes

Science and military channel

can i add the science channel or military channel to my existing digital plus package?     ***Edited labels***

opieone28 by I'm Here A Lot
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Can't phone land line

I have had two different blackberry phones and have never been able to get a call through to a landline/home phone. I can phone other wireless numbers just fine, but it always says "could not connect" if the number is attached to a landline. Why is t...

NVTONDER by I've Been Around
  • 533 Views
  • 1 replies
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Blackberry Z10

When trying to access facebook I continually get a "Network error " message. All other apps work fine. Re-boot has no effect.   ***edited labels***

Lester59 by I've Been Around
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Resolved! How can I add back the call display?!!

I tried to add  the call display back from where I deleted it, but I just can't find it anymore....   And the customer survice just let me to hold like forever, I am sick of all those we are sorrys,  the e-mail I sent out got no response at all,   Is...

SimonXing by I've Been Around
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Bandwidth Usage

For the past week I haven't been able to check our bandwidth usage. I wait and wait for the page, but the little Rogers logo just keeps on turning. How are customers supposed to check on their usage when the provider website doesn't work?   ***edited...

Glenn62 by I Plan to Stick Around
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Resolved! Je reçoit du spam en sms

J'ai reçu plusieurs messages sms a partir du 8 août de différent numéros de type spam mentionnant un message de ce genre.Félicitations vous avez gagner un ipad ou Your entry in our drawing won you a FREE Apple iPad...En anglais ou en français, les fo...

metaljee by I've Been Around
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  • 3 replies
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Resolved! iPhone 4S: Voicemail

I just got a new iPhone 4S. How do I set up plain voicemail on it? The Rogers site has instructions but these don't seem to apply to the iPhone. (Power off and on and hold down the 1 key.) Thanks, Don   ***edited labels***

DonaldHall by I've Been Here Awhile
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No longer receive TCM?!?

As of about a week ago (march 26?) we stopped receiving TCM as part of our extended channel plan. Channel 47 as well (K/W Ontario region). Any explanation or help? Was my favourite channel and without it I may just jump back to basic cable.       ***...

Bigorange by I've Been Around
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  • 3 replies
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Phishing Scam - Rogers Communication "Bill not available"

This is just a notice for anyone that looks... there is a PHISHING email going around right now.. received 3 of them already today.       Email from: rogers.online.bill-w@rci.rogers.com Subject: Your Rogers bill is not Available.   Body:Your monthly ...

Gdkitty by Resident Expert
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  • 5 replies
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Rogers Anyplace TV

I have read many of the reviews that state the app doesn't work. I had the same error message upon downloading but called Rogers support. With their help and my own trial and error, do the following and it should work.1. Download app2. Unplug Rogers ...

jrbond55 by I've Been Here Awhile
  • 1047 Views
  • 5 replies
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Scientific Atlanta DPC2100 on new Rogers Express?

At my parent's house, they've been grand-fathered in from an Extreme account years back.  I installed a Scientific Atlanta DPC2100 modem for them, and it's been working great (can get up to 28Mbps no problem).   I just recently ordered Rogers Express...

Rhombuss by I've Been Around
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  • 3 replies
  • 0 likes