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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...


Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 193 replies

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 4 replies

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
  • 0 replies

4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
  • 4 replies

Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Resolved! E940 Box - No Signal on TV

My digital box works but on tv it says no signal. i unplugged and plugged it back so many times but it dosn't work does anyone know the problem         

Internet Disconnects by itself then reconnects shortly! HELP!

A couple months ago, my internet started to disconnect and reconnect 15-20 seconds after by itself. It wasn't that big a deal to me, but now it is. When I'm on my Xbox using the internet and my computer is using internet it'll disconnect from my wifi...

allstar1759 by I've Been Here Awhile
  • 1 replies

Cancelling IPAD Data Plan

If i cancel my IPAD data plan part ways through the month, is my credit card refunded a prorated amount for not using all the data.   ***edited labels***

06Honda by I Plan to Stick Around
  • 1 replies

Yahoo e-mail hi-jacking

Today someone sent e-mails to everyone on my contact list under my name. I have friends all using Yahoo mail that have had the same problem. I run McAfee and have scanned my computer without any problem. I think there is something wrong with Yahoo ma...

colintm by I've Been Here Awhile
  • 20 replies

Resolved! Suspend wireless service for teenagers?

Would Rogers help parents with their teens.  Can Rogers create a program for their cell phones were the service is suspended from 10:30 pm. to 6:00 am. Monday through Friday?  I think many parents will enjoy the feature   **Edited for content**   ***...


i love how rogers talks you into signing 3 year contract just to provide unrelible service i've been unable to get reliable internet tech after tech final i said enough said i wanted my budle cancelled due to unreliable service.  told i will have to ...

discussed by I've Been Around
  • 1 replies

Sportsnet 1

Is there a way to order Rogers Sportsnet 1 without paying for the VIP package? I just want the one channel     ***Edited labels***

jf12 by I've Been Here Awhile
  • 1 replies

Resolved! Service on and off

On May 15, 2013 my internet has been connecting and disconnecting repeatedly. Also my tv channels have been blinking from static to picture again or constantly lagging. Has anyone else been experiencing this? Know how to fix this?     ***edited label...

rgis23 by I Plan to Stick Around
  • 33 replies

Hitron CGN2-ROG Works Great!

Plugged it in, activated it, put it in bridged mode, plugged in my existing router. Done. Haven't touched it since. 2 EA4500 routers, one as an acccess point, gives me full house wifi coverage. Gigabit cable and several switches cover the wired devic...

Greyman666 by I'm Here A Lot
  • 37 replies

Resolved! samsung galaxy s3 jelly bean update 4.2 out now

i got a text from rogers telling me that the new 4.2 jelly bean is out for s3 now, but when i go to update it doesnt find any updates, did anybody else get this message from rogers today?   ***edited labels***

Very erratic behaviour .. fast to nothing

I'm trying to update a program I have and need to download about 1.3G of data to do so.(yep-that's a lot but it's a major upgrade after a fresh install)   It starts of at about 500 - 500 KB/s , which is fine , but after about 5-6 minutes it's not eve...

Resolved! Free Preview

Last week a man came into my house and introduced himself as a Rogers employ and asked me if he could check my cable box and than we can have some channels for free preview ... I let him what he wanted to do and he left after that I checked my tv and...

Resolved! Rogers Digital Adapter - why still 4:3?

Can anyone enlighten me as to why the digital cable adapters still deliver widescreen channels in 4:3? Our main tele has HD / widescreen but the other connections in our house use the digital adapters and it's so frustrating that they're not widescre...

8300HD PVR Deal

I know it's a previous model, but the Shopping Channel is selling refurbished 8300HD PVR's for $179 including a two year warranty. That is an absolute steal if you don't care about the whole home PVR feature of the new boxes. Go to the Shopping Chann...

rparkington by I Plan to Stick Around
  • 1 replies

Resolved! Rebate

hi there, i am trying to do a mail in rebate for my phone online but i can't find where to do it, can someone help me? thanks   ****Edited Labels****  

kyla by I've Been Around
  • 10 replies

Rogers Internet Behind the Scenes (please read!!!!!!!!!)

Well hello rogers internet messageboard! Here are a few things for anyone on here. As everyone knows rogers has an issue with intermittent wireless on the modems they provide here are a few things you should know. The main thing is rogers does not an...

edicius666 by I've Been Around
  • 9 replies

SIM cards with static IP?

Hi Everyone,   I plan on using a Rogers SIM card in a 3G modem through which we will stream data at a rate of up 15 Mbps over the Rogers network. I also would like to access our sreaming device remotely via the 3G modem. For that purpose I was wonder...

blackfish by I've Been Here Awhile
  • 1 replies

Disney jr now in HD

I know this wont effect alot of posters (except those with kids possibly)..But noticed Disney jr is now an HD channel. I don't think it was that way over the weekend. May have changed today. Most shows so far (Henry huggle monster, Mickey Mouse club ...

Gdkitty by Resident Expert
  • 2 replies