Archived Posts
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

1.jpg 6.jpg 20.JPG 21.JPG
Gdkitty by Resident Expert
  • 29344 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 111085 Views
  • 0 replies
  • 0 likes

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 6987 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

How to remove unwanted Google garbage-Galaxy sgh

I have a few total uselss Google apps stuck on my phone that I want to get rid of (ie maps , gmail,news/weather). Something is trying to access the internet and the last thing I wasnt is grossly overpriced data access on my phone. Every morning about...

Resolved! Very Slow Internet with Rogers Express! Mbps or less!

I live in Toronto, during hurricane Sandy the internet went out for a few hours but then came back on, but since then I've barely been able to pull 1-Mbps on my desktop with LAN connection, but I used to get 15+Mbps consistently. I've tried resetting...

Lumia 920 $450 off contract AT&T

AT&T will be offering the Nokia Lumia 920 for $99 on a 2 years (that's right, 24 months) contract and off contract - $450. Also thrown in the AT&T deal is a free wireless charger including 4 colour choices. Hello Rogers? ****Edited Labels****

ontreg by I'm Here A Lot
  • 2308 Views
  • 11 replies
  • 0 likes

Resolved! Extreme Pkg changes

Is this for real? The extreme package is now showing at 30Mbps down, 10 Mbps up and 500 GB allowance. I'm gonna be trying to switch from my Extreme Plus to Extreme. GillesRich ***edited labels***

gillesrich by I've Been Here Awhile
  • 1145 Views
  • 7 replies
  • 0 likes

Blackberry Bold 9900 or Nexus 4?

I am currently using my bold 9900 that's been on contract for a little over a year now (with 2 years left to go). I am quite bored of the phone and it's been running pretty slow lately. Do you guys think that I should continue using my bold 9900 or b...

ud4444 by I've Been Here Awhile
  • 1077 Views
  • 2 replies
  • 0 likes

Resolved! Upload speed tests don't work!

I've tried running the Rogers speed test from multiple computers and using both IE and Firefox, but I keep getting the error below during the upload speed test. Even when using a different speed test app such as Speedtest.net, the upload fails. Frien...

toolcubed by I'm a Senior Contributor
  • 4640 Views
  • 22 replies
  • 0 likes

VVM+ on HTC Desire C - application uninstall required

When I start the app I get this message in a window ______________________________________________ Application uninstall required Another Visual Voicemail Plus application was detected which cannot be uninstalled. Unfortunately, this could lead to so...

cowanh by I'm Here A Lot
  • 587 Views
  • 1 replies
  • 0 likes

Sluggish Internet in West Toronto?

Anyone else experiencing sluggish access in the west TO area? Online games will "freeze" then fast forward quickly while they catch up ... downloads will seem to drop out for a couple of seconds then reconnect. Happening every 10 minutes. Also happen...

Hohum by I've Been Around
  • 821 Views
  • 3 replies
  • 1 likes

ROD Sucks

I missed a show last week and was lucky to find it on ROD. Got about 10 minutes into and then had to do something, so I saved it to finish the next day. Next day I start to watch it and as soon as I get to the point where it's been 24 hours since I s...

mfait by I'm a Reliable Contributor
  • 1424 Views
  • 4 replies
  • 2 likes

Resolved! Samsung Nexus 7 or 10 tablet?

Will Rogers be offering the Samsung Nexus 10 tablet in the coming months? Or even the older Nexus 7 tab? ****Edited Labels****

scratch by I've Been Here Awhile
  • 2851 Views
  • 4 replies
  • 0 likes

Resolved! CGN2 GATEWAY MODEM and itunes match

Not sure if this is the new modem's problem, or an itunes/apple problem but since I switch to the new modem (and call rogers to disable to wifi router) itunes match has been unable to sync. I also notice the upload on my speedtest.net tests take a si...

uomojon by I've Been Here Awhile
  • 1581 Views
  • 6 replies
  • 0 likes

MF668A does not work...

Hi, I have just bought a ZTE modem, MF668A from China. When I put my pay as you go SIM card in it, it will only turn green and stick on EDGE but no blue (3G). Anybody experienced this issue? I have no problem to use 3G with my SIM in Android devices ...

virgil by I've Been Here Awhile
  • 998 Views
  • 3 replies
  • 0 likes

Will Rogers ever learn? NO, NEVER

Rogers puts new meaing to the phrase 'ship of fools'. Five zillion menu choices and you may get lucky and end up at the right place. The people running this company truly need their heads examined. Great products, but terrible service levels. Have a ...

jszentir by I'm a Regular
  • 478 Views
  • 1 replies
  • 0 likes

Resolved! Is Internet down around finch & lesile area Nov 5

Is Roger Internet down @ around Finch & Lesile area North York,since 3:40pm. My cable tv still work,but my internet connection lost while i was working so i know it has been working for whole morning,till 3:40pm.Then the cable light of modem start fl...

bbjcowcow by I've Been Here Awhile
  • 1519 Views
  • 4 replies
  • 0 likes

Resolved! HDTV Specialty Pack

Hello, I have the HD VIP package, as well as the HDTV Specialty Pack. I really only got the Specialty Pack because I wanted TSN HD. Looking through the list of channels included with HD VIP, it seems to invlude TSN HD. If I cancel the Specialty Pack,...

richatlaw by I've Been Around
  • 14198 Views
  • 17 replies
  • 0 likes

Resolved! Low speeds with ZTE MF28B rocket hub

I moved to the country and had two options for the internet. One company had unlimited usage with a speed of 6mbps and Rogers rocket hub had limited usage with a speed of 21mbps. They both would have been the same price per month as long as I didn't ...

lauraetco by I've Been Here Awhile
  • 8904 Views
  • 9 replies
  • 0 likes

Resolved! CGN2 GATEWAY MODEM

I AM HAVING DIFFICULTY WITH THIS MODEM THE WIRELESS SEEMS LESS THAN SPECTACULAR AND IT WON'T LET ME LOG INTO TO SEE IT'S SETTINGS. I TRIED CUSADMIN PASSWORD LOWER CASE NO GO I NEED TO CHECK THE SETTINGS ON THIS DEVICE. ***edited labels***

JBerry by I've Been Around
  • 2236 Views
  • 6 replies
  • 0 likes

Problem with time stamp of received text messages

I've had my Samsung corby Pro for about 15 months now, and for a year of that I'd receive some texts with a completely wrong time stamp - as in, it'd say I'd received it 5 hours into the future. It wasn't a big deal, so I let it be. But since dayligh...

zte mf28b bridge mode

I notice in the Web UI we have the option of setting this hub into bridge mode. I am finding the 'routing' abilities of the hub a little lacking, has anyone succesfully placed this hub in bridged mode and used a router to handle the routing and left ...

rafk by I Plan to Stick Around
  • 8536 Views
  • 7 replies
  • 0 likes
Labels
Top Liked Authors