Archived Posts
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...


Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 193 replies

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

1.jpg 6.jpg 20.JPG 21.JPG
Gdkitty by Resident Expert
  • 4 replies

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 0 replies

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 4 replies

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Hitron + Rogers Smarthome = Issues

HI guys, I currently am using the new Hitron modem as i am on the Rogers ultimate package. I have several machines for which i use port forwarding (ie. 3389) but for some reason, when there is a power failure, my Hitron loses ALL of its port forwardi...

minirx7 by I'm Here A Lot
  • 10 replies

Resolved! Iphone detected by Itunes but not charging.

Hello again, after i made a tiny fix(?) yesterday, my iphone does receive signals from Rogers although, the signal is not great; average - 2 bars with 3g, highest - 4 bars with 3g, sometimes loses signals. Anyway, my 2nd problem is as stated on the s...

Yoh-P by I've Been Here Awhile
  • 1 replies

Resolved! switching phones, SIM cards and family plans

I have a family plan with Rogers (contract) covering me, my wife and my daughter. I bought an unlocked I-phone 4S, which I will use instead of my 3G I-phone. From other posts I have learned that I can just move my SIM card to the new Iphone. Correct?...

blackfish by I've Been Here Awhile
  • 1 replies

Terrible 3g service on my Galaxy S2 for weeks now in Calgary

Over the past few weeks I've been seeing REALLY spotty service on my 3g. It could be on the bus, or at work, or at home... I'll have periods of about 30m to an hour where my phone will transmit data but nothing will come back from the network. I'm cu...

SteveHolt by I've Been Around
  • 4 replies

Resolved! Setting up 3D tv

Am hooking up my new 3D tv (is an LG 42in) And the channels are all coming through ok, and the playstation 3 is hooked up right, can play games and play movies on it. But, only problem I have is that the 3D movies are playing on a split screen (2 ide...

monty by I Plan to Stick Around
  • 3 replies

Cisco DPC3825 and xbox 360 need help

Have the Cisco DPC3825 and for some reason i can't get my two xbox360 to have both a open Nat is there any way to get them both open? I have 2 xbox 360 online playing at the same time and I notice slow downs? is my package good? I,m using extreme spe...

Resolved! Iphone 4 unable to detect Rogers cellular network.

Hello I am a newbie to iphone, have been android user for 3 years or so. However, recently I bought an used 32gb iphone 4(Rogers) from eBay at less than half the price of the new 16gb iphone 4. Anyway, the problem I am facing is that iphone does not ...

Yoh-P by I've Been Here Awhile
  • 2 replies

New Tv - New Cable Box?

Just got a 3D tv (LG) We currently have a standard digital cable box (no pvr no netbox) . It is probably about 3 years old. Not sure which model of cable box it is, but it says 'pace' on the left in smallish lettering. My question is, seeing that is ...

monty by I Plan to Stick Around
  • 6 replies

Resolved! nouveau décodeur

j ai acheter un décodeur motorola drs505 hd,j aimerais savoir si je peut l utiliser avec tv rogers?????

honda97 by I've Been Around
  • 1 replies

Moving from Bell to Rogers

I'm asking this for someone I know. So he has a contract with Bell that has about 10months left and found that an early cancellation fee would be about $100-$200. The reason he's looking into early cancellation is because he got a phone (unlocked Sam...

rslee by I've Been Around
  • 2 replies

Resolved! Rogers Rep says I am not subscribed to call forward - trying to forward calls from home phone to USA

I inquired about call forwarding my home phone that is based in a suburb of Toronto (289 area code) to a number in the USA (Vegas). I am on a 500 minute NA long distance plan. I was told two things: 1. If I call forward my home phone (area code 289) ...

pdominico by I've Been Around
  • 1 replies

Receiving Email to Text has become a lengthy task. Why?

For my work I often receive messages sent to my phone from a computer. My messages were easily retrieved in one move. Now Rogers has changed things for some reason. I now receive a notification that I have a message waiting and I must reply with "rea...

Dida by I've Been Around
  • 3 replies

Resolved! Rogers Yahool E-mail line-spacing

I use Rogers Yahoo e-mail. When I write a multi-paragraph message, I insert a line-space between paragraphs. However, when I send the message, the line-spaces between paragraphs disappear and the message becomes hard to read. Why is this happening? H...

Remote Codes for Explorer 8300

Hi, I recently got a Toshiba Blu-ray player and wanted to use the Explorer 8300 remote to control it. I've tried the following without success: Using the various (and different) instructions to scan for the code. After hitting the CH+ button about 20...

fyao by I Plan to Stick Around
  • 2 replies

Resolved! Starting to wish I'd bought an iPhone. Google garbage.

When I purchased my Samsung Galaxy I had no idea that Google controlled everything. I have no data plan but just about every night at 11 PM I get a bloody message (3330) saying something (god only knows what) is trying to access the internet and can'...

Option to leave group messages

I believe this is a carrier option as users in America can access it. I'll post a link to what I mean. But this option is not available on Rogers. If say someone with iMessage sends a message to 10 other people with iMessage you are screwed and stuck...

frayne182 by I've Been Here Awhile
  • 4 replies

Anyplace App Home Edition -- Recorded List

Hi all, I am having a problem with this App and Rogers hasn't been able to help. I find that whenever I use this App to delete shows recorded on my PVR, the shows get deleted in the PVR, but they remain on the list in the App on my iPad and iPhone. I...

Eric_L by I'm Here A Lot
  • 12 replies

NEXTBOX Explorer 4624HD

Hi I recently got 2 new HD boxes for my lcd tvs. The one box which is downstairs is the one that records tv shows. The box that i have upstairs does not. However, when try to power on the box upstairs, it says stuff like h101 and the numbers go up fr...

JohShmo by I'm Here A Lot
  • 17 replies
Top Liked Authors