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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 117767 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 29520 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 114289 Views
  • 0 replies
  • 0 likes

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 7054 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! My sim card wont work with my iphone 4s

i bought an iphone 4s (not through rogers) and previously had a 3g. The sim card i have now wont fit into the new phone. will i be able to get one from rogers? ****Edited Labels****

alexcubitt by I've Been Here Awhile
  • 1660 Views
  • 4 replies
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Resolved! Configuring my Wireless router

I feel like this is an easy answer but there I have so many passwords on the go at any moment that I'm stumped. I'm preparing to configure my new wireless router (Tenda) and noticed that one of the steps involves entering the account and password giv...

UPDATE SCHEDULE

Interesting... http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/GeneralCareSupport/thread-id/355 It's now mid February. Is that not past early February? And just what does that make late February? Next month? ****Edited Labels****

Resolved! Jelly Bean for HTC Raider

Hi, What is the timeline for having Jelly Bean released for the HTC Raider? Thanks, Steven ****Edited Labels****

svcraig by I've Been Here Awhile
  • 4160 Views
  • 8 replies
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How to tweak internet settings with Hitron CGN2-ROG ?

I just got one of those new Hitron modem/routers, along with boosting my internet package to Ultimate (150 Mbps max). I have two hard wired computers and two wireless computers connected to it. Now I know the 150 Mbps is a theoretical max claimed by ...

Pilaar39 by I Plan to Stick Around
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digital box: no signal?

I noticed my Mom's bill shows a digital box rental fee and the old box wasn't working, not to mention is outdated/old. For whatever reason, it didn't work properly so was disconnected from the TV. So, I went to Rogers to get a digital box, whatever o...

mogsfan by I've Been Here Awhile
  • 7128 Views
  • 5 replies
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Resolved! mon rogers

Bonjours, je suis une nouvelle abonner de rogers je veux activer mon comte rogers en ligne mais je n arrive pas parce que il dise que mon email est deja attribuer a un autre comte *** Modifié les étiquettes***

Meriem24 by I've Been Around
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  • 1 replies
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Resolved! Rogers IPv6 Status

Hello, I'm wondering what the current IPv6 status is within Rogers. A search on the forums only shows 10 topics over the past year that even mention IPv6, and there doesn't appear to be any official communications from Rogers since IPv6 day last year...

foodgodessto by I've Been Here Awhile
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  • 602 replies
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Resolved! Windows Phone 7.8 for Samsung Focus?

Is there any word on when we're getting Windows Phone 7.8 for Samsung Focus devices? We're halfway through February, and so far, I've only read news on Nokia Lumia models. ****Edited Labels****

JRandom by I've Been Here Awhile
  • 5215 Views
  • 10 replies
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Pay As You Go Question

Hi I am confused about the pay as you go plans. I am coming to Canada for a holiday and want to have a local sim. I have a HTC sensation that is unlocked but I also have a spare blackberry 9000 which I was thinking of taking as a spare phone. I am th...

knick007 by I've Been Around
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  • 1 replies
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Resolved! Messagerie vocale visuelle Plus

Bonjour, j'ai un iPhone avec la trousse optionnelle incluant l'affichage des appels nom et numéro et la messagerie vocale visuelle plus. Est-il possible de désactiver la fameuse option "visuelle plus" de la messagerie vocale? Je déteste ça!!!! J'aime...

Motocross by I Plan to Stick Around
  • 2508 Views
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aurora live wallpaper

i was wondering if anyone can help me with this. There is an awesome aurora live wallpaper on the samsung tab that i wish to get for my samamsung galalxy s2. i have see the file on another site but have no idea how to install it. It's an .apk file wi...

Resolved! NEW PLANS / DISCONTINUED VALUE PACKS

So right now i have 4 lines with rogers 2 are on a 58$ a mth plan with a 12.79 value pack and the other 2 58$ a mth and 16.79 value pack. with the first 2 the only reason we got the value packs was for call display and voicemail, the other 2 for inte...

chandraa by I've Been Around
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  • 2 replies
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Resolved! Question on Lumia 900 with no data plan

Hey, A family member here has a Lumia 900 with no data plan. However, they have unlimited MMS service, including picture and video. We noticed that the phone cannot send or receive picture mms without enabling the data on switch in the settings of th...

kw1 by I Plan to Stick Around
  • 842 Views
  • 1 replies
  • 0 likes

clicking sound from hdmi

I have the 4642hd box and a lg 42lh30 the setup is hd box hdmi to tv. tv optical audio out to speakers all I get is a fast clicking sound from the speakers I do get audio on the tv just not on the digital speakers. byw this tv only has optical out an...

dauthiatull by I Plan to Stick Around
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  • 3 replies
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question about switching phone

I am using galaxy s3 and I want to switch to iphone5. If I was going to upgrade the phone, I'd have to pay over $370 for early upgrade fee and there's no way I'm paying for that. So I found someone who is willing to switch his iphone5 with my phone. ...

rogp by I've Been Here Awhile
  • 529 Views
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Resolved! International Charges - UK

I live abroad in the UK and use a local service provider for cellular service. I still have my Canadian phone with me, but don't use it for anything else besides connecting to wi-fi (it is always on airplane mode). If I take it OFF airplane mode and ...

seepers1 by I've Been Around
  • 2836 Views
  • 3 replies
  • 0 likes
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