Archived Posts
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 126730 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

1.jpg 6.jpg 20.JPG 21.JPG
Gdkitty by Resident Expert
  • 30626 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
  • 125660 Views
  • 0 replies
  • 0 likes

4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

RogersDarrell by Community Manager (Retired)
  • 10308 Views
  • 0 replies
  • 0 likes

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
  • 7495 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Still $0.50 per gig for ultimate?

So I am at 249 gigs currently on my 250gig per month cap(It restarts october 5th) and i was wondering is the FAQ updated?  will i get charged 0.50 cents per gig?  thank you for your time.     ***Edited labels***

Redemption by I Plan to Stick Around
  • 592 Views
  • 1 replies
  • 0 likes

Remote TV Manager for Cisco 8642 box

Any news on when the Remote TV manager app will support the 8642 boxes?  After my 8300 boxes had problems, they were replaced with 8642 units, but naturally no one mentioned at the time that the new machines would have less functionality than the old...

etg by I've Been Around
  • 5392 Views
  • 34 replies
  • 1 likes

Resolved! Finding programs, is there an actual search?

Coming from another brand of PVR than the ones available from Rogers, I find I am missing being able to search for programs. I have found in the guide that I can view by program title, but that really only allows me to select the first letter of the ...

KWUser by I'm a Reliable Contributor
  • 1706 Views
  • 3 replies
  • 0 likes

search facility through 'Guide'

For at least a week now, whenever  try to use 'search' (the * button on the remote) while in 'Guide', I get the message 'Sorry, search encountered a problem and cannot continue'.  Is this a problem unique to me (so what could it be?) or is there a pe...

NB3 - Record Series from search?

Hi All,   We're new to NextBox 3.0 after coming over from a 8300 last week.  One issue we're having is using the search (from guide, pressing *) and, after finding the content we want to record, we seem to only to be able to record a single episode a...

Painman by I've Been Here Awhile
  • 710 Views
  • 3 replies
  • 0 likes

Confusion over reported internet usage with Rogers SMC cable modem

I am trying to track down an apparent discrepancy between what the daily internet usage shown on My Rogers day to day Internet usage page which I am looking into as my usage habits have not changed but the  amounts reported by Rogers  have risen dram...

xjagman by I've Been Here Awhile
  • 2629 Views
  • 2 replies
  • 0 likes

CTV Toronto out on multiple channels

After a day or so of a noisy signal on CTV (cable it's just up and gone, as is 108, and 22. CTV News Channel is still there, as is everything else as far as I can tell. What gives?       ***Edited labels***

bphuntley by I've Been Here Awhile
  • 1489 Views
  • 8 replies
  • 0 likes

Receiving Email to Text has become a lengthy task. Why?

For my work I often receive messages sent to my phone from a computer. My messages were easily retrieved in one move. Now Rogers has changed things for some reason. I now receive a notification that I have a message waiting and I must reply with "rea...

Dida by I've Been Around
  • 1626 Views
  • 3 replies
  • 1 likes

LG G2 Release?

How do I get an answer from Rogers? I want o upgrade my phone to the LG G2, but when I contact Rogers all i get is they are clueless. I know its coming to Telus on the 27th of September. They are taking pre-orders. Now I want to stay with Rogers as m...

Not-a-fan by I've Been Here Awhile
  • 1913 Views
  • 8 replies
  • 0 likes

Resolved! Switching old phones

Can I switch from my blackberry to my old iPhone 3GS without having to do anything extra like actually talking to Rogers about it? I'm fed up with the minimal battery life, the freezing when I use the internet or just checking the texts on my phone o...

Oswinox by I've Been Here Awhile
  • 927 Views
  • 3 replies
  • 0 likes

Rogers please fix your myrogers site - it's always going down!

Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might...

MadR by I've Been Around
  • 1859 Views
  • 6 replies
  • 0 likes

Re: Channel 950

I understand what you are saying. I think the difference is HOW the new box does the playback.. rather than the channel , it does the playback more as an overlay, than on the channel.hopefully maybe they can change it somehow.Though not sure how much...

Gdkitty by Resident Expert
  • 720 Views
  • 1 replies
  • 0 likes

Hmm... Maybe this isn't such a good idea.

Okay, so I've had my 8300 for about five years and it's been running very well until recently.  I think the box has had a few random reboots, lately.  Maybe four or five random boots in a month and I'm thinking that the new Nextbox 3.0 has just come ...

grrrr by I've Been Around
  • 1622 Views
  • 10 replies
  • 0 likes

Next box 3.0 waz happening ?

Any one know when they will fix this? Today is the third day without TV !     ***Edited labels***

Bal97 by I've Been Around
  • 696 Views
  • 1 replies
  • 0 likes

Nothing ever changes, netbox2 now nextbox3

Last year my SA box went kaput so got the new nextbox 2. After several weeks of using it my wife was so sick of the new guide format that she returned it and insisted on an SA box again. Crying helped. Now nextbox 3 is out with expanded recordings, e...

stoneball by I Plan to Stick Around
  • 609 Views
  • 1 replies
  • 0 likes

Failure to Communicate - Competition Needed

LONG time Rogers customer - since 1997mobile phones (2)Cable TVInternetServices I pay (up to a grand for) each month for BTW.As soon as high speed extreme was made available for internet in my area I signed up for it ~ 5 years? ago.  I have had at th...