Archived Posts
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

1.jpg 6.jpg 20.JPG 21.JPG
Gdkitty by Resident Expert
  • 4 replies

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 0 replies

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 4 replies

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! new in Canada, brought my iPhones with me... will they work?

Hi! I just moved to Canada (Montreal) and brought my iPhones with me, but I'm not sure if they would work here. The first one is an iPhone 3GS I bought while living in Spain. My original carrier there was Movistar, and it is currently unlocked (I've ...

titobcn by I've Been Here Awhile
  • 2 replies

Resolved! Not Happy with Device Upgrade

Recently upgraded from an iPhone 4 to LG Optimus G and I'm not very happy with the product. I hate andriod and the camera is horrible. This is outside the 14 day grace period for trade ins, what are my options? I would like to exchange for an iPhone ...

gmesheau by I'm Here A Lot
  • 5 replies

Bar Code Scanners

how do they code it so that the camera can scan a bar code? all i want it to do is to be able to say what the item is i really dont care about price or where to get one i just want to know how they can get the phone to read a bar code? any explainati...

Charging Only

Hello there everyone,I hope everyone had a wonderful new year and doing great.I have galaxy s and trying to publish an app from adobe flash professional CS6 and I know to make it work I need to set it to charge only but when I pull the menu down and ...

NHL Center Ice now?

Anyword on what it's going to cost? I tried phoning and all they said was Center ice comes with the sports pack and that the price is 36.31 per month. I know they have tons of other sports on this package. But I am not really into these other sports....

TrevorLC by I've Been Around
  • 68 replies

Resolved! Hitron/ Higher upload speeds than download speeds!!

Just got the Hitron modem/router a week ago, and cant get wifi or speeds to work at all!! At times we cant get on the internet, but mostly , the download speeds are terrible! Sometimes we get a quick burst of speed but download speeds are averaging l...

Plumaster by I Plan to Stick Around
  • 6 replies

Rogers poor gateway modem selection and lack of parental controls.

Just to recap .... Rogers gives us some wonderfull options... 1-SMC D3GN Looses port forwarding and other settings everytime they push a firmware update... also the link light stopped working about 4 months ago due to bad firmware...makes troubleshoo...

jay2175 by I've Been Here Awhile
  • 7 replies

Internet Insurance Plan

Someone told me about this and I thought I would share. I go over my internet usage almost every month. I don't need anymore speed I just need more usage. If you call Rogers and NICELY tell them you keep going over your monthly bandwidth and you can'...

dRyken by I'm Here A Lot
  • 3 replies

Resolved! 920 and new LTE card sim

Hello, So I bought a red Lumia 920 on Axiom Telecom .... I should get it in the next few days. I already bought a micro LTE SIM card for the phone. Do I need to call Rogers to activate it or can I do it online? I did'n t see any option in "My Rogers"...

matthieugd by I Plan to Stick Around
  • 2 replies

Workout app?

I'm trying to lose some weight, I've been looking at different programs for the android and can't seem to choose which one is good. Basically I need one for food/receipes, weight tracker, and some motivation. Exercises would be a bonus! ****Edited La...

My S2 just died

Hi all. I have a big problem. I placed my phone onto my desk before sleeping (my battery was +/-55%). When I woke up my phone did not want to go on. I tried charging it for 3 hours with my 2 pin charger and it still didn't want to come on (the chargi...

Resolved! How to read ebooks?

My dear friends, Please is there a way to have my phone read ebooks? ****Edited Labels****

Wiping everything

I have S3 Android phone and want to wipe my phone complete. Can someone tell me how to do this? ****Edited Labels****

Question about Google Play Movies

I have just bought an Acer Iconia Tab tabelet for watching films on, as I consider my GS3 too small for action-filled movies. I am new to google Play Movies and was wondering if a rented film is downloaded to your device and simply won't play after t...

Must Have Games for Android

Angrybirds would probably be my best choice. Can anyone name any other one? I'm looking more for action ones. ****Edited Labels****

debbrabubak by I've Been Here Awhile
  • 8 replies

DVR commands freeze when playback of long recording on Netbox

A few times I have recorded a football game on Fox or CBS. When I come back to play as soon as I hit the fast forward the pvr locks and you cannot get out of the fast forward or the program or the power button, nothing and then eventually the whole s...

zdg52 by I've Been Around
  • 3 replies

Rogers approved modem

Does anyone know where I can find a list of Rogers approved modems? Or know if either Motorola SB6121 or Thomson DCM476 can be used? Thanks

gth by I Plan to Stick Around
  • 16 replies

Area Codes

I live in a 519 area code but because they are all used up I was assigned a 226 area code . Now if I call from Windsor to London they said that is long distance. Like how far can I call without it being long distance and is there a chart available to...

Resolved! "Network out of order"

I've been having trouble texting from 3:30am this morning on my bold 9900. bbm and pone calls work fine but at the bottom of each text I see "network out of order" and a X saying the MSG didn't go through ****Edited Labels****

Resolved! Essential Connect For Seniors Plan 100 anytime minutes

If I am visiting a city in another Ontario city and I make a call in that city to a person in that city is it considered long distance. Also why do I not have free minutes after 7PM and weekends . Thanks ****Edited Labels****

Top Liked Authors