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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 126465 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 30592 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

RogersDarrell by Community Manager (Retired)
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  • 0 replies
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Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
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  • 4 replies
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Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Samsung Note 3 and MMS sent not being received

I recently upgraded from The Samsung S3 to the Note 3 and for some reason my contacts are not receiving photos that I am sending through text.    Any suggestions?  I'm using the stock text app.   Thanks     ***edited labels***

alli817 by I've Been Around
  • 950 Views
  • 1 replies
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NextBox 3.0 Bricked after updates download... again

Yet again, we had an update downloaded to the NextBox 3.0 that turned it into a brick. No follow-up by Rogers, but I got a nice email asking how the support experience was. Come on, people, this is 2013. Do you not test your software before forcing i...

RandyMe by I've Been Here Awhile
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Resolved! Can you share data between iphone and ipad ?

I'm getting 5GB of data on my iphone plan which is tons but wondering if I can share the data on my ipad which is able to use a SIM card . Can I just get a SIM card for it ? I guess the other option would be to tether it to my iphone ?   First post o...

nitehawk55 by I've Been Here Awhile
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Resolved! Hi-Speed Internet Anything But

This morning I'm greeted with patchy Internet service, one minute up, the next down, slow speeds etc.   Tried rebooting everything. Tried calling Rogers Technical Support only to have the robot break down too and tell me it can't find me but will con...

pmcsplaza by I'm a Trusted Contributor
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  • 11 replies
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Resolved! Intermittent drops, possibly caused by rogers amplifier

For the past 3 months my internet has been constantly disconnecting at any chance it can get. Today I had the bright idea to unplug the amplifier that runs from my cable box and is plugged into an outlet in my garage. What do you know! I unplug it an...

jronald by I Plan to Stick Around
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  • 13 replies
  • 0 likes

HD Channels

I'm currently subscribed to the Rogers VIP package, "ALL THE BENEFITS OF DIGITAL PLUS AN ADDITION TO UP TO 38 SPECIALTY CHANNELS, SPORTS & REALITY TV CHANNELS  UP TO 61 HD CHANNELS INCLUDED  1000s MORE MOVIES EVERY MONTH" and own a SA8300SD PVR. Sinc...

OLDYELLR by I'm a Senior Advisor
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  • 12 replies
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North York: Extremely Slow Internet At Night

Title says it all.  Slow internet in North York but only during the evening.  During the day I am getting 30-40mb down but at night getting 0.60 down or less.  I have bypassed the router and my laptop is connected directly to their SMC equipment.  I ...

bcheung by I've Been Around
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  • 2 replies
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AMC and CNN AND MOST ARE DOWN AGAIN

Again....ready to watch AMC and CNN at 9 pm Sunday to relax and BAMM....all these channels were scrambled and not watchable. TV said to contact rogers. THIRD weekend in a row now. Technician came over last Wed and said 'everything here is OK' must be...

jksouth by I've Been Here Awhile
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Resolved! Rogers Samsung Galaxy S3 Email send failure

I have an S3 that I set up 2 email addresses for my native mailbox.  I have no problem receiving emails but I cannot send emails when the phone is connected to WIFI (e.g. in my house and office)- get a "Sent Failure" notice.  However, if I turn off W...

acha by I've Been Here Awhile
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Resolved! NB3 led lighting... Can it be changed??

K, can the lame LED blue lighting be changed on netbox3.0?? I want a brighter color like white, bright yellow, etc.. something that one can actually see with no problems. Cant stand the current neon blue led and find it annoying to see at night and w...

pac_west227 by I'm a Reliable Contributor
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wifi

I bought a new tablet and I cannot connect to wifi.  When I try to connect I get a message that says "Avoided poor internet connection.  Do I need to update my router?   Thanks     ***Edited labels***

rcb by I've Been Around
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  • 1 replies
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3 minute jump

I heard there was a way to jump 3 minutes (commercial jump) on recorded shows on Nextbox 3 and heard it was the (Page +) button but when I press it I just get the status bar the recording I'm watching.   Can anyone advise me whether you can advance 3...

CAC59 by I Plan to Stick Around
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  • 16 replies
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Resolved! "Temporarily Unavailable"

Hi,   I just had my internet/TV setup yesterday. Came to find out that every single west channel is "temporarily unavailable". I ignored it yesterday and thought perhaps it would work itself out by today, however this is not the case. I have a NetBox...

ash_maco by I've Been Around
  • 2324 Views
  • 1 replies
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Resolved! NetBox 3.0 Kicks My Modem Offline

SO My tenants had two Netbox 3.0's installed and after the booted up and downloaded the initial software my modem went offline and their netboxes stopped working.   To give some background info on the house, it has a brand new arial drop feed install...

Resolved! Blinking Data Light on Nextbox

Hello,I am living in a new home which Rogers only installed one wall plate in for the coax. I took it upon myself to install a wall plate myself to an existing coax cable in the wall at a different location.I have the nextbox in the new location and ...

JattMarvis by I've Been Here Awhile
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  • 2 replies
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Resolved! Rogers NRS Username and password ?? ( business account )

I placed a reservation for iphone 5s by calling into Rogers Business line, since my plans are corporate plans. I got a reservation done and an email received with confirmation and reservation # and current spot in the queue.   That same email states ...

ThePunisher by I Plan to Stick Around
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  • 2 replies
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HTC One home screen weather app constant refreshes

On the main screen where the date and weather forcast is it just keeps changing rapidly saying my location..Ottawa 9..my location..ottawa never stays on one even a full second just back and forth never stopping seems to be killing the battery rapidly...

ggparts by I Plan to Stick Around
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  • 1 replies
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Terrible Lag Spikes

So over the past week ive been getting terrible lag spikes later on in the day. Its usually fine up until 6:30-7. At that time i get terrible lag spikes for about 2 hours. Then at around 9 im getting terrible download and uploads speeds ( UNDER 1MBPS...

Jodi123 by I Plan to Stick Around
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  • 7 replies
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Resolved! Nokia X7 won't send texts to certain numbers/providers

Hi, I've been using my sisters old Blackberry for awhile now, and the texting on that works fine, after awhile, it seemed like I was wasting the X7. So I am trying to get it to work.   I've replaced my X7 twice now, and they all have the same problem...

ErwinK by I've Been Here Awhile
  • 4208 Views
  • 7 replies
  • 0 likes

Oasis channel not working

Is anyone else having issues the last few week with the Oasis channel with no picture or sound in the Barrie/Innisfil Area? All other channels are working fine.  Even the associated channels in that HD package (like: EQ, RADX, HIFI) are all fine. The...