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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 122304 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 30103 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
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  • 4 replies
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Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

When is the NextBox programming going to be upgraded?

When is the NextBox programming going to be upgraded to had the same stuff and more then the HD PVR? For anyone who is planning on switching or getting a "Nextbox" don't!! They SUCK I went from the rogers HD PVR witch I had some problems with and was...

Roach by I've Been Here Awhile
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Google play $35 voucher not working

Those of us who purchased a s4 were supposed to receive $35 towards the google play store. We received our emails to day, finaly, but there is a problem. after entering my code and email it says complete and displays my PIN. My pin is blank. I have s...

Resolved! Can I transfer my contacts from bbm to Galaxy S3

Recently, I upgraded my from blackberry curve to Galaxy S3. I have all my contacts on blackberry. I want to transfer my contacts from the old blackberry which is not activated to the new Galaxy S3. What is the best way to do it? I have already tried ...

darmis by I've Been Around
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Resolved! Comment savoir si un de nos contacts nous a bloqué sur son Iphone 4

Bonjour, Comment savoir si un de nos contacts nous a bloqués des SMS sur son Iphone?? J'ai un iphone egalement et Imessage est en fonction. J'envoie le message, il est en bleu et il est indiqué ensuite '' Distribuer''. Je sais que le contact n'a pas ...

Mysty_28 by I've Been Around
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SONY XPERIA Z

Hi, I'm just wondering is it true that Sony Xperia Z is coming to Rogers this summer 2013? If it's tru when it will be? Hopefully someone can answer this. Thanks. ***edited labels***

Resolved! Question about the Next Box 2.0

I want to go out and buy the NextBox 2.0 since i just got Digital plus with rogers, and just wondering does the NextBox come with all of the cables needed to use the box? ***Edited labels***

anusia54 by I've Been Around
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upgrade

I entered into a three year plan in November of 2010. I would almost be out of my three year plan, had I not cracked the screen this weekend. I have a blackberry bold (don't remember the version). I was curious if I was eligable for an upgrade. I'm l...

Resolved! US Travel

I spend six months a year in the US and want to use my iPhone 4S to run apps using WIFI. I don't want to incur roaming charges by accidentally connecting to a network. I've thought of "airplane mode" or removing the SIM card. Any advice? ***edited la...

hercster by I've Been Here Awhile
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NO LTE in the middle of Toronto

I live at Avenue Road and Lawrence inToronto. It is LTE enabled according to Rogers. But, I have NEVER seen LTE on my Iphone5. 3g is the best I get. All setting are ok on the phone. It worked in the store at Spadina and Dundas when I set up the servi...

look486bike by I've Been Here Awhile
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Netcomm RocketHub le son au téléphone distortionne

on me dit que le son distortionne quand je fait un appel avec la ligne téléphonique de la station sans fil j'ai vérifier avec plusieurs télépnone fixe et sans fil et le son est très mauvais en plus d'entendre des beep de compositions et parfois des é...

Dan999 by I've Been Around
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Digital adapters

A few months ago I got 3 of these Digital adaptors which I installed but removed again. Why? Because the picture quality (colour, contrast) was lousy and it seemed forever when I changed from channnel to channel. They are basically a piece of garbage...

sickof999 by I Plan to Stick Around
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  • 39 replies
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Resolved! No internet

Router is turned on and laptop is connected however there is no outside connection to the Internet itself Lights are flashing on the router Please help Thank you ***edited labels***

DarcyW by I've Been Here Awhile
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Resolved! iphone 5 to car stereo

How can I get my iphone 5 to hook up to my car stereo?. It's an older Saab so no auxiliary or usb port or bluetooth. ***edited labels***

RonR by I've Been Here Awhile
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Support for windows 8?

I've tried to install the Rogers Service point agent on my system, only to be advised that the system only works on up to Windows7? Considering pretty much all PC's since October 2012 have been sold exclusively with Windows 8, and considering it's no...

gerardb63 by I've Been Around
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No Rogers email.

I've been trying for the last couple of hours to find an email address for a complaint regarding my account. Even the guy on the customer services live chat has no idea that there is such a thing. Can any one help please ? ***edited labels***

sickof999 by I Plan to Stick Around
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TV Shuts Off

TV shuts off randomly and then restarts. Is this another Nextbox 2.0 issue? ***Edited labels***

scotty by I'm Here A Lot
  • 1576 Views
  • 8 replies
  • 0 likes