Archived Posts
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...

RogersGaming_Batman.png

Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 123402 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

1.jpg 6.jpg 20.JPG 21.JPG
Gdkitty by Resident Expert
  • 30249 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
  • 121186 Views
  • 0 replies
  • 0 likes

4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
  • 7377 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Resolved! No data service after 4.3

I just updated my S4 to 4.3 the other day. Everything was working fine until i turned off my data (because i wasn't using it) once i tried turning it back on it wouldn't work. I've tried factory resets many times and just tried using it stock before ...

JustinV by I've Been Here Awhile
  • 1596 Views
  • 3 replies
  • 0 likes

Resolved! Locked into a contract without being told

I thought I was getting a free discount because my account has been with Rogers for 20years. I spoke to a rep and he gave me some discounts, but during the phone call he didn't mention anything at all about a contract. Now on my bill it says i'm lock...

RoRo by I Plan to Stick Around
  • 2376 Views
  • 15 replies
  • 0 likes

Resolved! Trying to open ports to play on my ps3

I've been fighting with my router for 3 days trying to figure out why i keep getting errors playing on my ps3.Called Rogers they say my cg2n-rog seems to be working fine.called sony they sent me a  list of ports i need to open to stop thesse errors b...

jpc by I've Been Here Awhile
  • 1152 Views
  • 3 replies
  • 0 likes

Text messaging without a cell phone or plan

 Sometimes I need people to send me a text message to my computer online.  is there a way for them to do this if they don't have a data plan or some sort of internet access?   Other times I need to send them a text message from my computer online.  T...

r2u by I've Been Around
  • 1167 Views
  • 4 replies
  • 0 likes

Resolved! Galaxie channels currently not available?

Just curious to see if anyone else is currently experiencing this issue?  This will be day two now that all Galaxie channels have not been working.  Text box pops up saying "This service is currently not available, please try again later".    Thanks ...

Cheebs by I've Been Around
  • 1010 Views
  • 4 replies
  • 0 likes

Cyanogenmod?

Will a device with Cyanogenmod installed work on Rogers' network?   ***edited labels***

Resolved! Procedure for getting a phone from another carrier onto Rogers?

I was just wondering what the procedure was for getting another phone that is purchased outright from a source outside of Rogers.  For example if I were to pay full price for the Samsung Galaxy from Bell, would I be able to get it unlocked and just p...

bryanwf by I've Been Around
  • 10495 Views
  • 22 replies
  • 0 likes

Unable to use mobile internet

I have a data plan but I'm unable to access the internet. This problem has been going on for months. It started on my Nokia N8 and then a few months ago I upgraded to the Razr HD and got a new sim card with it but the problem carried over. I've set u...

Someone stole my phone..is on pay as you go

hi there   im on vacation right now in cancun, mexico.. mi phone was stole so i want to know what to do for blocked or something...im going back to canada in 2 weeks...   ***edited labels***

edsosa by I've Been Around
  • 1099 Views
  • 3 replies
  • 0 likes

$85 unlimited texting for a year offer with 100 minutes question

Est ce les 100 minutes appels en tout temps c`est juste en totalité pour l`année ou on rajoutera 100 minutes every month on my account? Secondly, combien coûtera la minute si je décide de d`ajouter des minutes à mon compte?         *** Modifié les ét...

polo01 by I've Been Around
  • 553 Views
  • 1 replies
  • 0 likes

HTC one Dual Sim

  I have the HTC One Dual Sim and for some reasons, I can only get on the Edge network and not the LTE. Does anyone else uses the One Dual Sim on Rogers>   ***edited labels***

SCD by I've Been Here Awhile
  • 2733 Views
  • 5 replies
  • 0 likes

Resolved! No Caller ID option available in individual Add ons?

i am looking to add Caller ID to my existing plan, which i have had for quite awhile now, and i have looked everywhere online but cannot seem to locate how i can do this.     I have already checked the individual add-ons and it only shows 4 options f...

ohrobots by I'm Here A Lot
  • 894 Views
  • 1 replies
  • 0 likes

Is Rogers internet down?

Just called internet techincal support and the recorded message says the internet is down in Toronto. We are in Orangeville anybody else having troubles...   Ironically I just upgraded my internet account and from the moment I received the conformati...

wiggyblokle by I've Been Here Awhile
  • 8561 Views
  • 89 replies
  • 0 likes

Resolved! Call forwarding problems

Hi I lost my cell phone and I was wondering if I could somehow set call forwarding up on it to rec calls on a difference cell phone?   ***edited labels***

Vickirabe by I've Been Around
  • 2507 Views
  • 2 replies
  • 0 likes

SMS network out of order

On my blackberry any idea what to do? Was working fine then nothing   ***edited labels***

allenm by I've Been Around
  • 1245 Views
  • 2 replies
  • 0 likes

Resolved! How can I find my lost IPhone 4?

Lost my phone and it is turned off so finder app isn't working any other options? Thanks for any help.   ***edited labels***

JMACCA by I've Been Around
  • 1018 Views
  • 1 replies
  • 0 likes