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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
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  • 193 replies
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Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
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Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Resolved! Help

I was a Rogers customer for a couple of years, I recently bought the 1 year plan ($85 unlimited texting) SIM for my grand son to use with the unlocked phone (Samsung Blackjack). This phone worked fine with Rogers SIM during my plan with Rogers in the...

nobadi by I've Been Here Awhile
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Current HTC one x version?

Hey guys. My wife has a one x and according to the OS upgrade schedule android 4.3 should have been released. Multiple attempts at checking for new software results in none found. Currently running 4.1. What version of Android are you all running?   ...

Hallagwath by I Plan to Stick Around
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Resolved! Input signal strength low?

Yesterday morning I lost internet connection. I have the Hilton CGN2-ROG cable modem/router.   My Rogers cable TV and Home Phone are both working just fine. I spoke with technical support and they informed me that the Internet modem/router was not re...

pachuto by I've Been Here Awhile
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Galaxie channel

My regular galaxies channels have disappeared. They've been replaced with world music. Any idea what happened?       ***Edited labels***

Chantee by I've Been Around
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Resolved! Community Investment

Is there someone I can talk to at Rogers regarding Community Investment? I know Rogers donates millions of dollars to charities each year and I am trying to find out who to contact within the company regarding obtaining a donation.   ***edited labels...

Can't send MMS anymore Nexus 4

I was able to send/receive MMS b4 when I was on custom rom (AOKP 4.2.2). When i updated to android 4.4 rootedi found out MMS is broken. I tried usng the same APN settings whne i was on AOKP 4.2.2 but still dones't work. Any1 know how to fix this?    ...

imeem by I Plan to Stick Around
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To Galaxy Gear Marketing from angry customer.

Hi Rogers,   Recently, I got open new account. After 10 days later I returned my device to change to  Samsung  Note 3. And, when I received my new Note 3. you are starting G-gear promotion with drop down prices. However, If I return my device to you ...

boyscout by I've Been Here Awhile
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Resolved! samsung galaxy s2 video player and data usage...?

I have a galaxy s2 and i regularily use it to watch youtube. I recently noticed in my data usage app that my built in video player is using a huge amount of data. What could be thw source? Whenever i watch youtube the data usage shows under youtube. ...

kboo89 by I've Been Here Awhile
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My Saga of Pop-up Windows on My Account

I made a similar post about this before, but it’s getting crazier by the day, so am summarizing what’s going on. A while back, when I logged into My Rogers, I was getting a pop-up message about changing my wireless number. Can’t remember the exact wo...

jimboden by I'm an Advisor
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Resolved! Data Not Working (on 6GB Super Plan - iPhone 5S)

2 nights ago, Rogers removed the ability for my phone to access data services.  Any time my phone attempts to access data services, I am forwarded to a Rogers splash page prompting me to purchase a data package.     When I phoned in to Tech Support, ...

thejick by I've Been Here Awhile
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HD PVR hard drive constantly spinning up

First post at this forum.   My 8300HD (or rather, Roger's 8300HD) has recently started doing something it never did before.  The hard drive will start spinning up and shutting down every five or ten minutes.  This happens when the unit is not in use ...

Very Slow Yahoo page load script fail for voken.eyereturn.com

When Rogers Yahoo is set as my homepage, I am getting incredibly slow loads. I thought it might be the flash adds and turned off flash in Chrome to try to fix it, but, really that's not a good solution. I  switched over to Firefox and it seemed fine ...

B-D by I've Been Here Awhile
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AT&T LTE Roaming

In currently roaming in USA On AT&T LTE using the 7.99\MB it's very fast. My question is that my roaming usage on the Rogers app is not showing up??   ***edited labels***

Hockey821 by I Plan to Stick Around
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Resolved! Upgrading from Android 4.1.1 to 4.2 on Samsung Galaxy Nexus

I am unable to upgrade from 4.1.1 to 4.2 through the phone.  Is this something that Rogers is restricting?  Is it possible to upgrade through Google Play?   Any suggestions to get to 4.2?  Does it involve hacking the phone?   Thanks,     ****Edited L...

jrudner by I've Been Here Awhile
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Cheapest modem

Hey all.   I'm picking up a real router this weekend because I'm sick of how terrible the Rogers units performe. That being the case, I have Rogers ultimate and was too lazy to dig too deeply. What is the minimum  Rogers require you to have for no re...

mbazdell by I'm a Trusted Contributor
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Resolved! Name Display for WhoCalled?

Would be super helpful if the WhoCalled text messages included the Caller ID name, not just the number.   Can't see any technical reason that this information couldn't be included, as Caller ID name display provides the name of a caller (if available...

3rdparty by I Plan to Stick Around
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Nexus 5

Will Rogers at some point carry the Nexus 5 with 32gb memory? It's a shame I have to use my phone upgrade for the 16gb when I know there's a 32gb out there   ***edited labels***

Cbar57 by I've Been Around
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London ontario south east

Internet was really slow last night now its completely down. Anyone else having issues with no internet?     ***edited labels***

peshmerga by I've Been Around
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Resolved! New Phone with New SIM Card but Same Number, No Signal?

I bought the Nokia Lumia 920 and got it in the mail today. With it, I received a new SIM Card even though I would be keeping the same number as my previous. When I loaded the SIM Card into my phone and turned it on, it said I had no signal. So i rest...

ibsimon by I've Been Here Awhile
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  • 4 replies
  • 0 likes