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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 122234 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 30092 Views
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Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 119740 Views
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
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  • 4 replies
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Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! iphone 5 3G network

How much does it cost to get the 3G plan onto my iphone? ***edited labels***

malaks by I've Been Around
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  • 9 replies
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Xperia Ion Jellybean

Is there any news on when Rogers customers might get Jellybean on the Xperia Ion, please? ***edited labels***

sjfrhodes by I Plan to Stick Around
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Resolved! Problem setting up wireless router

I am having trouble setting up an older wireless router with an older Rogers Modem. From what I can tell, I have an older Motorola Surfboard modem (SB5102), and an older D-Link DI-624 wireless router. The modem currently works, and is wired directly ...

ronwel by I Plan to Stick Around
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  • 1 replies
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Peachtree TV no more?

Hey everyone,I noticed today that peachtree tv, (Channel 49 on my digital box) seems to have been replaced with E! Channel. The digital guide still displays peachtree tv however. Is this a permanent change? Has peachtree TV been moved to another chan...

DrJay by I've Been Around
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Internet Usage Overage Charges due to faulty email

I recently had an issue where my internet usage went over by 32gb, something I have nowhere come near before. Once I got a 75% warning (was to late btw, had gone past 75%) I cut down usage and installed net usage monitors on each computer. I still co...

Période d'essai - Garantis satifaction

Bonjour, j'ai commencé à avoir les services de Rogers le 24 juin dernier. Est-ce que nous avons un temps de période d'essai et si nous ne sommes pas satisfait en dedans de 30 jours on peut annuler les services sans à avoir à payer des frais de résila...

poncho2 by I've Been Here Awhile
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Resolved! Unable to login to Hitron CGN2-ROG modem

I'm trying to login to my Hitron CGN2-ROG modem at http://192.168.0.1/login.asp and i'm using the username "cusadmin" and password "password" as instructed on the back of the modem. However, when I try logging in with this login info I get a message ...

rogpom44 by I've Been Around
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Samsung Galaxy S3

I was just curious if any other Rogers customers are having similar experiences with the S3. I purchased my phone last August (thankfully it is still under warranty from Samsung) and recently I've noticed that the phone is becoming increasingly warm,...

askahan by I've Been Around
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internet serviceability in my area

Hi, I bought a house almost a year ago in an area minutes outside the town of Sussex, NB. This time last year I was told that Rogers had intentions of bringing High Speed Internet to the area. The area, (Drury's Cove Rd) is surely not remote, or rura...

laheyjr by I've Been Around
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Rogers TV Home Edition App problems Error GENERAL_FAILURE

Hello all - I have my two nextboxes that I just recently downgraded to the old menus. Since then, I have had problems trying to get my rogers TV app to record from my iphone. I keep getting the following error: Error GENERAL_FAILURE I have tried unpl...

bbtfastback by I Plan to Stick Around
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Resolved! Need sales based app for daily Management

Sales called backbone for business. I am sales person in one MNC so i need app to manage my tasks, work details please share with me if you have any app for sales. My friend Linda suggest me about top ipad Sales Assailant App and other another apps. ...

Looking for Refurbished phones

I dropped my phone a few months ago and the LCD screen cracked leaving a chunk of the screen black. Now i want to buy a refurbished phone, but i don't know where to find this section of the site. If someone coluld help it would be great. ***edited la...

Scyptx by I've Been Around
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Rogers 4G Network Blocking PING?

Is anyone using Rogers 4G RocketHub Internet experiencing problems when PINGing hosts on the Internet? I regularly use PING to verify connectivity to servers and also to check that the ZTE modem is still working. Late on July 8th PING suddenly stoppe...

nh905 by I've Been Here Awhile
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Resolved! Can I use my Home Phone router for Internet?

I have Rogers Home Phone service and I noticed the phone router has an ethernet port on it. I tried connecting through it but there was no internet. Is it possible to have Rogers enable this functionality? And maybe ditch the internet router I am cur...

gg4rest by I've Been Around
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  • 3 replies
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Strange Error Message

HI i, on my second S 3 and i've started to receive this error message recently ."Sim Card Removed Replace with Valid Sim card and reboot " . ( MOdel SGH-I747M Version 4.1.1 ). i'm in Singapor using a Rogers Canada unlocked Samsung 3 . I've replaced t...

spiboy1 by I Plan to Stick Around
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  • 1 replies
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Why is my DVR slow to react to remote inputs

I had to change my DVR to the Cisco Nextbox 2 DVR from my Scientific Atlantic 8300 DVR which gave flawless performance for 5 years. I had to change to this inferior DVR because Cisco, who now has the rights to supply Rogers in my area, had changed th...

CAC59 by I Plan to Stick Around
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Sending Email problem

For a while now we don't receive emails that we know were sent to us. Please have someone check the filters/black lists/etc. on your mail servers. An example of address that sent emails (that we previously received with no problems) is ecards@bluemou...

antemora by I've Been Around
  • 444 Views
  • 1 replies
  • 0 likes