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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
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  • 193 replies
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Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
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Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Resolved! Samsung Note 3?

Hey Rogers!   Samsung's latest rendition of it's Note Series, the Note 3, is rumored to be release September 4th.  When will us lonely Canadians get it?   Regards,   Andy   ***edited labels***

Andrew250 by I've Been Here Awhile
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Hang ups while opning Rogers Yahoo mail

When I open my e-mail - at the bottom left corner I get  waiting for s.yimg.com and it will hang like that for up to five mins has anyone any idea how to stop this.     ***edited labels***

gbbarrie by I've Been Here Awhile
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Interactive Guide indicates No Information

My interactive guide is showing no information.  When calling Rogers, I have been told a spectrum of explanations; there are no known issues of this,  the guide refreshes Tuesday and Thursday so check then, signal problems (I live in a condo building...

kaliopi2013 by I've Been Here Awhile
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Resolved! MY10 question

Hi there, a quick question!   I saved my friend's phone number on MY10, but she doesn't seem to have this addon at all. We both have Toronto number(647), but I'm mostly away from GTA for work reasons. She stays in Toronto.   Would it be a long distan...

gcurve by I've Been Around
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Wireless Issue

Hi I have recently gotten a surface tablet and it wasn't working with my router so I switched to the Rogers router but now my laptop is not working. I attached the wire direct from the router to my laptop but it doesn't work, then I tried to connect ...

Munie by I've Been Around
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Voice mailbox spamming

I have stated to get voive messages from spammers without a call.  They are directly plugging up my voice mailbox. This a distrubing trend. My voice mailbox is small and will not get legitimate voicemail from famliy and friends due to spammers.   Is ...

wiz by I've Been Here Awhile
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Samsung Infuse - green phone icon freezes/locks up

I have sent my phone in for repair 4 times now - the repair department claims that there is nothing wrong with the phone....eventho when I took it into the repair centre, they could clearly see that the button was frozen - all other icons work!!  The...

Resolved! CGN3 Gateway dolby drops?

Does anyone know if the new modem solved the problem with Dolby switching to dual channel?     ***edited labels***

remaxman by I'm a Reliable Contributor
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Resolved! Resetting Router Access Password

I changed the password on my router a few weeks back and just cant login now. What can be the simplest way of getting across this (password reset mechanism).     ***edited labels***

TMAX by I've Been Here Awhile
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New (refurbished) SA8300HD

I just picked up a Shopping Channel refurbished SA8300HD PVR from the post office. Pretty quick delivery, since I just ordered it on line on Saturday. I presently already have an 8300SD, so all I've done is compile a list of my scheduled shows so I c...

OLDYELLR by I'm a Senior Advisor
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Resolved! compte en retard

Bonjour ! J'avais un compte en retard et je l'ai payer via accesd...je l'ai payer vendredi passer et mon cellulaire n'a pas encore ete activer ! que dois-je faire ?         *** Modifié les étiquettes***

Audrey22 by I've Been Around
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Resolved! Contract Ended, Changing Phones

My 3 year contract with rogers just ended a month ago so on the month to month now. Is there anyway I can get a new phone or would I have to pay full price for one since the contract finished?   ***edited labels***

LIST Remote Button Won't Work

Everything on the remote control works (volume, changing channels, on demand, etc) except for the LIST button. I can see that my scheduled programs are being PVRed but I can't watch them. Any ideas on how to fix this please?         ***Edited labels*...

User102 by I've Been Here Awhile
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MMS not working and where is my 10%off

I am having difficulty Sending MMS messages with my unlocked Nexus 5 phone. Also a brought in this Nexus 5 to the rogers phone unlocked and they claim they'll give me 10% off my bill. Now a month later for my first bill I am charged $30 while the pla...

TheBaz568 by I've Been Here Awhile
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Resolved! voicemail number

I can't setup my voicemail because my phone says my voicemail number isn't set but I have no idea where to get this info other than calling rogers.  Am I missing something so blatently obvious or should a customer service call be made  What do you th...

redirish by I've Been Around
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NextBox 3.0 Guide Search Not Finding Shows

Hi,I just got a NextBox 3.0 last Wednesday night (Oct. 16) and I'm having problems with the Guide Search.When I search for a show I know is in the Guide, the Search doesn't seem to find it. For example, I search for "Top Chef". Search brings back all...

Home phone: check line

Hi all. Our home phone had been acting up recently, with 'Line in use' occasionally blocking calls. This progressed to 'Check line' with no connection possible. We jacked in an old land line with no signal received. We just unplugged the base unit an...

StuFraser by I've Been Around
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Hollywood Suite

Some great news Hollywood Suite is on channels 486-489 i just have to say thank you Rogers.       ***Edited labels***

reidjr by I Plan to Stick Around
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