Archived Posts
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 126865 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

1.jpg 6.jpg 20.JPG 21.JPG
Gdkitty by Resident Expert
  • 30640 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
  • 125793 Views
  • 0 replies
  • 0 likes

4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

RogersDarrell by Community Manager (Retired)
  • 10319 Views
  • 0 replies
  • 0 likes

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
  • 7497 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Rogers HD PVR box counting - h100, h101....

I woke up this morning went to turn on my local morning news show, and noticed my PVR was counting up, and kept going then would restart at fr001.  I tried to power off the box and nothing.  Any idea what this is?  I can't get the thing to work.     ...

Cosmic77 by I've Been Around
  • 7439 Views
  • 22 replies
  • 0 likes

CH 86 MOVIETIME HD Not Broadcasting

The picture isn't coming through. I see a message from Rogers saying "This Service is currently not available. Pleas try again later." I know I get this channel with my package, I will try rebooting. Who knows maybe that will work.. Can anyone else c...

Punk_Out by I Plan to Stick Around
  • 844 Views
  • 2 replies
  • 0 likes

W Movies Free Preview

I noticed that W Movies is on free preview on ch 326 in SD and Ch 564 in HD. The HD channels are coming in but the SD ch 326 shows as "Not Authorized" on my Nextbox 3 and all standard definition terminals.   Is anyone else, especially in Scarborough ...

fspilot78 by I've Been Around
  • 2136 Views
  • 3 replies
  • 0 likes

Intl Data Roaming Rate?

Does anyone know what is included in the "Intl Data Roaming Rate"?  It's included in my new plan but no one at rogers seems to know what it does or what the rates are, if any!   Thanks     ***Edited Labels.***

Normcori by I've Been Around
  • 807 Views
  • 1 replies
  • 0 likes

Resolved! Problems with Samsung Galaxy SIII Phone

My new - three week old - phone contunially shuts itself off.  I'd like a replacement phone please and I'll send this one back to Rogers.  I did try at the store to get assistance.  The girl in the "store" looked and said I was doing everything "righ...

KathyH by I've Been Here Awhile
  • 1909 Views
  • 5 replies
  • 0 likes

LTE signal loss on Nexus 5

I recently upgraded to an LG Nexus 5 and I noticed that I get a very poor LTE signal. (Usually around -105dBm, 1 or 2 bars.) After doing a little reading online, I see that this is a pretty common complaint. If I switch  to 3G my signal strengthens g...

Zipstrip by I've Been Around
  • 6220 Views
  • 15 replies
  • 0 likes

Can I use LTE network with this phone?

I am planning to buy a phone from abroad.I am wondering if i can use LTE with rogers on this phoneGENERAL 2G Network GSM 850 / 900 / 1800 / 19003G Network HSDPA 850 / 900 / 1900 / 21004G Network LTE 800 / 850 / 900 / 1800 / 2100 / 2600SIM Micro-SIMAn...

Sendoh326 by I've Been Around
  • 1103 Views
  • 3 replies
  • 0 likes

Resolved! Hotspot

Sorry if this is a repeated topic, but having a hard time finding a definite answer.   I have a Galaxy Nexus, and if I turn on hotspot, will Rogers charge me for tethering, or will it simply use my regular data plan with no extra charges? Thanks!   *...

RustyNayl by I'm Here A Lot
  • 5191 Views
  • 6 replies
  • 0 likes

Old Account Number

My husband had a pay as you go account several years ago. He stopped using that service and joined a plan under my name when we got married. We have recently discovered through a credit check that he still owes money on that account. However, he does...

Catvest by I've Been Here Awhile
  • 3319 Views
  • 4 replies
  • 0 likes

Why is my internet giving me such poor service?

Over the last couple of days, my internet has been really bad. It's normally not bad, I get decent enough service that I don't have problems with it. But yeah, the last couple of days, ridiculously bad. Enough so that if it was Rogers' problem, I'd s...

darksteel88 by I Plan to Stick Around
  • 7496 Views
  • 12 replies
  • 1 likes

Resolved! LG Optimus 3D P925G update???

Ok...so the fact the lg optimus was released running froyo 2.2 is absurd however it is even worse that it has been almost a year since gingerbread was released and it still does not have it....I have read this week that the 2.3 update was released an...

andy by I Plan to Stick Around
  • 16104 Views
  • 52 replies
  • 2 likes

Resolved! Internet service down

Hello,I'm experiencing an internet service outage in downtown Toronto. Anyone else having trouble?     ***edited labels***

dbw000 by I've Been Around
  • 1661 Views
  • 6 replies
  • 0 likes

Resolved! Cannot Download Attatchments via Rogers Yahoo E-mail.

Hello everyone.   Surpisingly to me a lot of people seem to be having problems with the new Rogers Yahoo interface like me. Oddily enough most of the features people are having trouble with seem to work fine on my end. One feature that is giving me t...

robcavanagh by I've Been Here Awhile
  • 5383 Views
  • 9 replies
  • 0 likes

Confirmation of deal

I tried to cancel my internet to switch to Teksavvy and the very insistant (to the point of all but refusing to get on with it) insisted that they can match Teksavvy's price and badwidth cap so I reluctantly accepted. $45 for 300gigs per month and it...

Shaitan051 by I've Been Here Awhile
  • 1021 Views
  • 5 replies
  • 0 likes

No voicemail notification since upgrading to Netcomm 3G27WV-R

I used to use the Ericsson W35 but recently upgraded to the Netcomm 3G27WV-R. Since I did so I no longer receive the voicemail notification on my phone that's connected to the 3G27WV-R that used to appear when I was using the W35. Anyone else see thi...

trolley by I'm Here A Lot
  • 2779 Views
  • 14 replies
  • 0 likes

Rogers, you get what you pay for right? Apparently not.

So, checking back at rogers ever now and then simply because Im completely unsatisfied with what I get never seems to fail.   Advertised: Ultimate $125.99/month 250Mbps down 20Mbps up 1 TB allowance   "Avaliable in area" (Big joke here, I live in Ott...