Archived Posts
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...


Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 193 replies

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

1.jpg 6.jpg 20.JPG 21.JPG
Gdkitty by Resident Expert
  • 4 replies

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 0 replies

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 4 replies

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! Forfait pour Blackberry Bold 9900

Bonjour! J'ai en ma possession un appareil blackberry bold, j'aimerais savoir s'il est possible d'avoir un forfait seulement textos illimités pour pas trop cher... merci d'avance! :) *** Modifié les étiquettes***

Rogers Online Order Missing

Ordered a Pay As You Go phone (Nokia Lumia 520) online August 18, 2013. No phone delivered, no order number in the email confirmation, no indication that I placed an order at all! Credit card already charged. Any ideas how to get my money back or the...

ehceezee by I've Been Here Awhile
  • 4 replies

Resolved! Hard Reboot Post

Hi, Does anybody remember which post had the Hard Reboot message for the NB3? Or does anybody remember how it's done? Thank you. ***Edited labels***

Square by I'm a Reliable Contributor
  • 4 replies

PVR Guide not updating properly

I'm still using the SA8300 HDPVR that I bought a few years ago from Rogers. In the last week or so, the guide program updating has been restricted to only the program title. When I press INFO, it says 'one moment please', and then 'no detail availabl...

Loyal by I've Been Here Awhile
  • 34 replies

NextBox 3.0 Release in New Brunswick

I signed on with Rogers 2 months ago and currently have the older version of Netbox and I have to say I hate it!!! I had FibreOp prior to this and the PVR was awesome to work with. I am debating switching back to Bell unless the NextBox 3.0 will be r...

Gwendolynne by I've Been Here Awhile
  • 19 replies

Resolved! Contract/Terms of Service - Price Increase

Where in the Terms of Service is the section that details the rules of what happens in the case of a price increase of a package and the individual is under a contract. I have gone through the Terms of Services again and again, but I cant find anythi...

Razasajj by I've Been Around
  • 1 replies

Samsung Galaxy S4 Repair Help!!!

Hi, so I got my S4 back when it first came out at the end of April and about a month ago my camera started acting up. I constantly had issues with the front facing camera and occasionally had issues with the rear facing, which initially led me to bel...

Setting volume on the digital box - NextBox 3.0

OK, replaced my old HD PVR with the new NextBox 3.0 - all has worked seamlessly, I just find the volume is much lower (on my old PVR I'd have my volume around 13 - and there was a volume adjustment on the front of the box - on the NextBox, I have my ...

RussD27 by I've Been Around
  • 1 replies

Way less speed than im paying for

Hello, Im currently paying for 35Mbps Down and 2 Mbps Up but according to ( im getting Under 5Mbps down and 2 Mbps Up ... now this spikes up and down by the hour but in the past 2-3 weeks i...

Jodi123 by I Plan to Stick Around
  • 10 replies

Resolved! Basic Cable

Hi I am looking to sign up with Rogers but I can't afford anything too high tech. Can anyone please tell me how much it costs monthly for just Basic Cable? It would be very helpful I have searched the site and not been able to find prices on just pla...

Internet resets upwards of 10+ times a day

Hi Rogers users, I am having a problem with my internet, it has actually been happening for the last 5 or so months. I am starting to get frustrated and so is everyone else in the household. Basically what happens is we lose connection random times o...

cbelli by I've Been Here Awhile
  • 3 replies

Resolved! Data Overages

What are the overage data rate when you go over your data plan ? ***edited labels***

Hockey821 by I Plan to Stick Around
  • 111 replies

Resolved! NHL Centre Ice 2013/14

MODS:- Please do not lump this post in with that thread from last season. No one wants to read through 7 pages of outdated posts to get to the current one. Besides, it's a new season. Thanks. Here we go again. Where the heck is the NHL Centre Ice pac...

BluPuk by I Plan to Stick Around
  • 12 replies

Resolved! Iphone 4 and mms messages dont work

My wife has an iphone 4. We dont have a data plan, because she just uses the wifi at home and work. So the issue is that text messaging works fine for both me and her (i have a non-smartphone) and picture/video messaging works fine for me. However wh...

Resolved! Does Price Match Still Apply??

Telus has the 7GB Data Plus Unlimited Voice for $100.00 if you have a unlocked phone.I have an unlocked S4 and am on the $120.00 6GB Data with unlimited voice on Rogers.Will Rogers match the same price as Telus or is price match only for hardware??? ...

pconeill by I Plan to Stick Around
  • 5 replies

Give me a good reason to stay with you

My cable TV, cable internet and home phone were spread out between Rogers, Teksavvy and Bell. Having problems with Teksavvy internet connection last two months, I’ve start looking at Rogers and Bell internet offers. This is what I could get a month a...

vmcoman by I've Been Here Awhile
  • 7 replies

cisco dpc3825 endless reboot loop

hi world. posting from the Oxford and wonderland area in London Ontario on my Rogers Samsung galaxy s3, since my internet at home is down. apologies in advance for any typos.last weekend during Sunday after noon I lost internet connectivity at About ...

Syphacleeze by I Plan to Stick Around
  • 5 replies