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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 126774 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

RogersDarrell by Community Manager (Retired)
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Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
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  • 4 replies
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Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Cant view previous month history, other usage tabs work.

LARGE ERROR TEXT. wasnt sure where else to post tho, so someone knows to fix it   Error opening /portlets/consumer/internet/internetusagetool/prevMonthlyHistory.jsp.The source of this error is: javax.servlet.ServletException: Exception occured while...

billarteau by I've Been Here Awhile
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BBM / BB help

Hi,   I just recently upgraded my phone to the Blackberry Q10 and my bbm is giving me a hard time! I have never had any problems with bbm in the past, but everytime I go to use it outside of my home it does not work.   I have a data plan and I am con...

lexus88 by I've Been Here Awhile
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Resolved! Upgrading in a Family Plan

I want to upgrade to an iphone 5C. I'm just wondering: I'm on a family plan that is under my mom's name. If I go in to upgrade my phone, will she have to come with me since its under her name, or will I be able to do it by myself? Thanks      ***Edit...

hsteenbe by I've Been Here Awhile
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Rogers Definition of "Internet Usage" & Best settings for SMC D3GN modem

Hello Everyone,   Please bare with me while I go on a rant. I cannot understand how Rogers defines its "internet usage". I have spent many years abroad and just recently came back to Canada and to my surprise the communication sector of Canada seems ...

MNB by I've Been Around
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  • 1 replies
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Nextbox soccer series names recording problem

I have 2 PVRs ... a silver Scientific Atlanta HD 8300 and a new Cisco 9865 HD NextBox.   I subscribe to Sportsnet World to get Barclays Premier League soccer games, which I record as a series before viewing.   When I set up the 8300 the games show up...

Chaply by I'm Here A Lot
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  • 6 replies
  • 1 likes

Resolved! Recently been very slow and constant disconnects/latency spikes.

Hello, so recently my internet has been very slow with latency spikes. This all started about a month ago. Every 3-4 hours my latency goes insanley high for about 30 mins and then comes straight back down. Does anyone have an idea of what the problem...

Jodi123 by I Plan to Stick Around
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Resolved! Galaxie Pictures

Would the twit who decided that all viewers must enjoy the pictures on the Galaxie music channels please restore the Blank Option? It's a distraction and, for plasma screens, will cause burning.     ***Edited labels***

jm1238 by I'm Here A Lot
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DTA50 - Not getting all channels

Hey all, we just got this box for our last TV in the house.  Problem we're having, is channels that we can get on our next3.0 and other HD receiver, we cannot get on our DTA50.   At first i thought it was because they were HD channels, but we CAN get...

KrS14 by I Plan to Stick Around
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Resolved! Hooking up my friends cable box in my house

I am a rogers cable customer, already getting the basic rogers channels (2-around 70).My friend had just switched to bell from rogers and us not longer using their (fully paid off) pvr digital cable box and offered it to me.Is it possible to hook it ...

Gkupfer by I've Been Around
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Rogers Yahoo email - unable to access

Hello - I have a Blackberry Playbook and don't remember my password. I have answered the question and then it says it will send it to my email. Well the email was on my computer that got upgraded and deleted the email I was using. So when it says it ...

kinnon18 by I've Been Around
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Resolved! iphone in United States

would I be charged roaming fees if I just have my iphone on in Las Vegas?     ***Edited Labels.***

Resolved! Gestionnaire d'appel

  Bonjour   Je voudrais savoir si sur un tel. intelligent, on peut à l'aide de mon compte ou mon rogers, se servir du gestionnaire d'appel que l'on retrouve sur Rogers.com gestionnaire classique détaillé avec des règles établies en fonction de l'heur...

Yves45 by I Plan to Stick Around
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Resolved! Can't bring up unlock screen on a Moto XT925

Hi, I want to unlock my Rogers Moto XT925 so I can bring it overseas. I tried inserting a Bell Micro SIM - this is supposed to bring up the screen where I can enter my unlock code -- but it's not working. Does anyone know how I can bring up the scree...

QRP by I've Been Here Awhile
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losing all west channels at night

i live in new brunswick and around 10 pm each night we lose all west channels any ideas on why       ***Edited labels***

ssp1 by I've Been Around
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  • 1 replies
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Can't watch anything else except what I am recording

Sometimes, when I am recording something with my PVR, all other channels are blacked out. They show nothing. This shouldn't happen.   I know that if I record two shows at the same time, then I am forced to watch one of those shows, but that is not th...

GaryKing by I'm a Regular
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  • 7 replies
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Resolved! Iphone will not charge

My Iphone will only charge to 3%, then goes back down to 1%. When it is 'charging' it does not say it is and will not go any higher. I have reset my phone, restored it, turned it off mulitple times and nothing will fix it. Also, I have tried 6 differ...

keschroe by I've Been Around
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  • 1 replies
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Slow performance in primetime lately?

For the last two nights I'm seeing -awful- performance in the evenings.   Starting around 7pm ending around 11-12pm my 150/10 connection will speediest as long as 2Mbps, depending on where I'm testing to.   Netflix and PSN basically unusable.   Clear...

SimplePanda by I Plan to Stick Around
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  • 3 replies
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Upgrading

I currently have a blackberry bold on a family plan with my parents and brothers. However, I'm getting tired of my blackberry and feeling like it really isn't keeping up with the androids/iphone etc, so i would like to upgrade to an iphone. I'm not s...

hsteenbe by I've Been Here Awhile
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  • 2 replies
  • 0 likes

NextBox 3 freezes/reboots when swapping pic in pic

Anybody have the problem with the box freezing then rebooting when swapping channels in picture and picture?   Lately mine has been doing this, resulting in a 10-15 min wait while the box reboots.   Is it a faulty box? Or some software problem?     *...

gordow by I Plan to Stick Around
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  • 3 replies
  • 0 likes