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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
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  • 193 replies
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Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
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Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Resolved! Anyplace tv charges

I recently downloaded anyplace tv on my ipad. Got curious about it and watch a 23 minutes film clip. Will rogers charge my account for that since i watched while i am on a long trip?       ***Edited labels***

soojin01 by I've Been Here Awhile
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Resolved! Ridiculous charges

Hi,  My contract just ended on July 29th and I was charged a $100 cancellation fee for switching over on the evening of July 28th.   Do you think this is reasonable?    I have been called a number of times by various Rogers agents and I made it very ...

ksob by I've Been Here Awhile
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Resolved! Lumia 520 Black Update

When will the Black update be approved for the Lumia 520 ? I see its already been approved for other Lumia phones with Rogers why not mine ?     ***Edited Labels.***

PaulCole by I've Been Around
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cant find a certain movie on ROD

i been trying to find the illusionist with no luck for 2 hours now lol.. rogersondemand website says they have it in the drama catorigory ,is there an easy way to find this , i really want to watch!             ***Edited labels***

secret123 by I've Been Around
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Resolved! Next box turns on then shuts off

In one of my bedrooms, my motorola DCX700 box will turn on but then shut off, I have not been able to watch television in  the bedroom since it was hooked up. All the cords are plugged in securly. The power, lan, and data lights blink when I turn it ...

Taytay0090 by I've Been Here Awhile
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Rogers HD PVR won't boot

My Scientific Atlanta explorer 8300 HD PVR froze on me today.  No inputs would register either from the remote or on the box itself.  The only option I had was to remove the power cable and reboot the box.  Unfortunately, when I restart the box, the ...

BBM messages and text msgs

I have unlimited text messaging. If I am in Europe and I BBM users in Canada, would I be charged for roaming? ***edited labels***

trestrail by I've Been Around
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suddenly can't access rogers yahoo mail on phone

I have an HTC One on Mobilicity and have been happily accessing Rogers email for more than a year, until Feb 28. I now get either "network error" or "your server is not responding". I can access the account on any computer our tablet.Any suggestions?...

Truthful by I've Been Around
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I don't get my money for Rogers

I made contract with Rogers at September in last year. The company charged me $100 for a deposit.I was going to use the service for a year and then go back to Korea,I asked to contracter that how I will get back the deposit money.The contracter said ...

Insung by I've Been Around
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Rogers Problems in Mississauga?

Anyone else in Mississauga having trouble with picture breakup on every channel? I'm assuming it's signal quality at fault here. Picture was fine this afternoon but started breaking up about 7:PM and now unviewable.     ***Edited labels***

Cap07 by I'm a Reliable Contributor
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Apartment Watch

I have just found that lobby watch in my building is now on channel 988 and not 998, even though  channel line up menu still shows 988.  we were never informed of this chaneg and only found out by accident.   why were we not told ???     ***Edited la...

navyman by I've Been Around
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Phone goes into emergency

Everytime i cross into the US my phone always goes into emergency calls only mode.  ive called rogers many times about this and they cant figure it out.  any help will be helpful...thx   ***EdIted Labels.***

y2gypsy by I've Been Around
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Resolved! 4642HD night problems

I don't know if this works the same as the 8642D because it is my first NextBox.  I figured out the shutdowns after midnight fairly quickly, but the system usually comes up again quickly.   But more and more frequently now, a different issue.  The re...

ceeess by I've Been Here Awhile
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Lost channels with hd box and shaky picture

when i hook up the coax cable directly into my tv i can get up to channel 42 but when i hook up my hd box i only get up to channel 28.   another problem im having is that the picture is very shaky when watching cable with the hd box. this doesnt happ...

rjones416 by I've Been Around
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Resolved! help

  how do i see incomming and out going numbers....ect and history on my shared plans?   ***Edited Labels.***

Resolved! Mic doesn't work on HTC One

I just got an HTC One replacement under warranty because the screen of the original one was either not coming on or flickering. The microphone on the replacement seems totally dead: it doesn't work with the phone (I hear the other person but they don...

Vasile by I've Been Here Awhile
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Only one channel is pixilated (macroblocking) MSNBC

Hi I'm in Ottawa using the Nexbox and am having problems with one channel only. 185 MSNBC is macroblocking ( a term I just learnt an hour ago ... i  used to call it pixilating) . What makes it worse is that the sound is distorted (or off) during the ...

OttawaHere by I Plan to Stick Around
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Resolved! web sit down

Trying to get to my account. Rogers web site down. This is ridiculous.     ***Edited Labels.***

momo12 by I've Been Here Awhile
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