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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 123310 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
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Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Resolved! PVR playback and Home Phone call alerts

Usability suggestion: when there is an incoming call, Home Phone sends an alert to the screen with a few choices for handling the call. Unfortunately it doesn't allow you to pause the movie you are watching while you answer the call, so you have to m...

BobF4321 by I Plan to Stick Around
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Resolved! I have a few things to ask

When will my rogers wireless busniess galaxy s4 getting android 5.0 and my mom phoned rogers and i though and she though i had 2 year protection plan but i dont, i remember seeing it on my order bill. When is 5g LTE or VO-LTE coming to the lower main...

cafekief by I'm an Enthusiast
  • 1869 Views
  • 3 replies
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Split screen gone on xbox 360

As couple years the app on xbox has been flawless. How is it Rogers takes over and completely bundles what was once perfect?Where did the split S reel option go and the ability to change team feeds on the fly?I paid good money for this service and I'...

Truepopi by I've Been Around
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Resolved! Port issues

I am trying to sort out my SIP issues on my phone system and have found out that my port 5060 appears to be blocked.   CGN2 setup as Residential Gateway UPnP is off   Test site (Sheilds Up) https://www.grc.com/x/ne.dll?bh0bkyd2   When... Firewall is ...

Resolved! Visual Voice Mail on Rogers

Does anyone understand the visual voice mail app on your phone? I put it on my phone and will be taking it off very soon as it doesn't work when on wireless?? I can't afford to run my phone without wireless access just so I can get voice mail. Not su...

SwordFish99 by I Plan to Stick Around
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Transfer corporate BB plan SIM to unlocked Iphone 6

Hi,   I have a BB Bold 9900 with a corporate plan that includes 5 Gig of data, emails, etc. The SIM card size is the "big" one.   The company doesn't issue new SIM cards as they have not yet approved the use of Iphones, only BB. Still, I'm ready to b...

ankerben by I've Been Around
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Cell Phone WI-FI Connections to Rocket Hub Server

Any one out there have any solutions to why my Samsung Galaxy S and my wife's IPhone 3G have issues connecting to the our Rogers Network.  When the phones actually comply and connect to the WI-FI internet browsing is horribly slow.  We have recently ...

moe975 by I've Been Here Awhile
  • 3689 Views
  • 12 replies
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Lumia Cyan firmware now available for Rogers 920 DPP users

If you participate in the Developer Preview program and have been waiting for Microsoft to fix the Cyan/BitLocker issue, you can now download Cyan on your Rogers-branded Lumia 920.   Note that Cyan seems to add the Facebook app, and several Bing (now...

Entegy by I Plan to Stick Around
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  • 3 replies
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Help putting my Ericsson W35 into Bridge Mode (No DHCP)

Hi all.  I want to put a Cisco dual WAN VPN router between my faithful Ericsson W35 and the rest of my network.  I want to use the Cisco DHCP, NAT and VPN features and have figured out that the best route (no pun intended) is to put my W35 into bridg...

nclare by I've Been Here Awhile
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Combien de temps devrais-je attendre?

Je commence à me poser de serieuse question au sujet de l'état de ma commande. Mardi le 22 octobre dernier je me suis abonné à Rogers avec un contrat de 2 ans avec un HTC 8X 16GO. J'ai reçu un courriel confirmant la création de mon compte ainsi que q...

w8_alexz by I've Been Here Awhile
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need better coverage in Capreol Ontario

Earlier this year I heard that Rogers is supposed to be putting up a new tower around the Capreol Ontario area as we are currently getting poor service in our community.  Bell & Virgin customers don't seem to be having issues for example with dropped...

jgforum by I've Been Around
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Resolved! Couverture LTE

En visitant les couvertures LTE de Bell, Telus et d'autres compagnies, j'ai remarqué qu'ils ont tous une plus grosse couverture ? Pourquoi Rogers as la plus petite ? Quand va t-elle grandir?       ***Edited labels***

rouky by I've Been Around
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Resolved! app pour tablette android

j'aimerais savoir si un app sera disponible pour les tablettes android,comme sur windows ou mac, pour rogers un numéro?         ***Edited labels***

jojoprince by I've Been Around
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  • 3 replies
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WWE Net Pak HD problem

Hey folks,   I'm hoping someone can help. I subscribe to the WWE Net Pak, but there is a problem with the HD channel (512). I'm in Moncton, N.B.    Unlike every other HD channel we have, I have to manually change the aspect ratio on both of our telev...

kissfan_5 by I've Been Here Awhile
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  • 3 replies
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Resolved! MyRogers App on my iPhone 4 is not letting me pay my bill

Hello..   I have been trying to pay my cell phone bill for this month and I keep getting a message to try back later.  I've tried several times and it still gives the same message!   I've always paid my bill through the App and never had a problem.  ...

aylloh by I've Been Around
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Resolved! Wolksmen Iphone 4 a vendre

Pour la compagnie Rogers.J'ai un contrat avec Rogers depuis environ 2 ans.J'ai acheté le contrat en question alors qu'ils me disaient couvrir mon domicile avec le réseau.après plusieurs démarches ils m'ont avoué qu'ils ne couvraient pas mon domicile ...

Wolksmen by I've Been Around
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Sound cutting out

Ever since the new channels update (Rogers GRID) my sound on my 4642HD has been cutting out every few minutes. It last 3-4 seconds... just enough to be annoying. Picture is fine, my reciever actually shows no signal.   Called Rogers tech, of course t...

stelth23 by I'm Here A Lot
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  • 5 replies
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Resolved! Samsung galaxy s3

Bonjour,   J'ai un samsung galaxy s3 qui vient tout juste de faire une mise à jour et qui à effacé tout le contenu de mon téléphone.   Comment suis-je censé récupéré toutes mes photos et contacts?   Merci   Érika       ***Edited labels***

erikaaox by I've Been Around
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  • 1 replies
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