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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 193 replies

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 4 replies

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
  • 0 replies

4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

RogersDarrell by Community Manager (Retired)
  • 0 replies

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
  • 4 replies

Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Resolved! Roger's increased the price of GBs?

I'm very upset that this is happening since they have said NOTHING to my family but I'm wondering if this is happening to anyone else. I have Rogers Express Package which gives me 80GBs and the payment for going over 1GB is $2, but for some reason it...

when will i recieve my new phone

Yesterday I ordered the. I phone 5c. And is wonderinformation when will I receive it. And my order number to find out when I will be getting it     ***Edited Labels.***

Frais dépassement données cellulaire

Bonjour,   dans my rogers je dépasse mon utilisation de donnée de 6g?? Je ne comprends pas comment ça a pu arriver. Mais combien est-ceque ça peut me coûter?         *** Modifié les étiquettes***

Aminta by I've Been Around
  • 2 replies

Resolved! site de Rogers ne fonctionne pas depuis deux jours

comment se fais t'il que le site de Rogers ne fonctionne pas depuis deux jours, je suis incapable de recharger mon cellulaire et le compte est à 0$ je n'ai donc plus de cell         ***Edited labels***

DianeD1996 by I've Been Around
  • 3 replies

Couverture Sans-Fil

Bonjour je suis abonné avec la tour Roger (internet& téléhphone) et je n'ai plus le service afficheur sur mon téléphone ??? Je vous contacte aussi par téléphone mais ça fait maintenant 17 minutes que j'attends ??? 

Naduf by I've Been Around
  • 2 replies

Resolved! Auto Renew - NHL Gamecenter Live Subscription

Hi, I recently subscribed to NHL Gamecenter Live and specifically did not check off "Auto Renew" yet when the confirmation went through, it shows that I did want to auto renew.  I can't find the option in My Rogers to remove this so it does not autor...

savas by I've Been Around
  • 1 replies

How to stop getting Rogers "Sorry to see you go" flyers?

My wife and I have been living in our apartment for almost a year now, and I'm assuming the previous tennant used Rogers internet because we are constantly getting flyers says "We're sorry to see you go! We'll hope you reconsider us!" I understand th...

Resolved! Marketing preference on Home Monitoring

I am getting the marketing mailing for Home Monitoring addressed to me almost every week. There is no option to opt out from this in the MyRogers account. Rogers needs to add the option for me to opt out.

BB88 by I Plan to Stick Around
  • 2 replies

Resolved! Is it worth it to go up to Hybrid Fibre 30??

Hey fellow customers,   Well I currently have the 3 bundle package with rogers (Cable, TV and Home Phone), signed up with Rogers also to get the Home Monitoring Service. I currently have the older internet plan though (Express 25 down/ 2up). But the ...

Thedude62 by I Plan to Stick Around
  • 4 replies

HTC One M8 Windows Phone

Has anyone heard anything about this phone coming to Canada and if it will be carried by Rogers?  Now that the Nokia Maclaren is no longer being developed, the selection of Windows phones in Canada quite honestly sucks.    My brother has an HTC One a...

Element by I Plan to Stick Around
  • 13 replies

Resolved! Remove credit card

Please remove credit card I would like to set up automatic withdraw from my bank account couldn't find where.     ***Edited Labels.***

Neves by I've Been Around
  • 2 replies

Anime on Demand (Channel 210) caught in endless loop

Hi...   I have been having problems with the Anime On Demand Channel (Channel 210) since I switched to an HD NextBox/PVR. The problem is that any episode I select that has a viewer discretion notice running before the main program results in the scre...

kdsolly by I've Been Here Awhile
  • 8 replies

Cisco DPC3825: Why doesn't Port Forwarding work?!

So, I used to have a Motorola modem from way back, but recently moved and switched to Cisco DPC3825.   Now, I tried to forward some ports on it, since I host an online game for friends 2-3 times a month. Doesn't work.   Tried various "might work" sol...

ames by I've Been Here Awhile
  • 40 replies

Mac mail issues

Hello,   I have been using MAc mail as my client for some time now. All has been great. No issues with connection etc. until a recent server switch by my company has my mail not working.   It was simply supposed to be a server name change. The rest o...

Voice mail issues

Hello, I am trying to set up voicemail for the first time on my Rogers Blackberry. I press and hold the 1 button abd it tells me to enter my rogers wireless number with my area code and then push the # sign. When i do this it says that my wireless nu...

kgdb60 by I've Been Here Awhile
  • 1 replies

Resolved! Galaxy s5 screen tone

My phone suddenly this afternoon changed its own screen tone, it's very light and there is no white anymore it's sort of a light cream colour, font on various websites is extremely difficult to read and in general it just looks terrible. I'm assuming...

Rae13 by I've Been Here Awhile
  • 3 replies

my guide/recordings

my guide / manage recordings is not working on my rogers website.  It just says STB not available   Please fix asap so I can set my shows to record     ***Edited labels***

Can't connect to network

    Hi,   I have an HTC Incredible S, and I can't connect to the network from Wednesday. Even in 2G by forcing it *#*#4636*#*#   Usually I was connected in WCDMA as it's a pre-paid.   Thanks     ***Edited Labels.***

Resolved! Call Failed on iPhone 5, 5S, now in 6 plus from last Month

Its extremely frustrating the call failed happens while I'm waiting for 20mins to rep and talking and call failed. it happened in iPhone 5 , iPhone 5s ( so frequent) and now 2 days old iPhone 6 plus. Is it rogers wireless network issue? No one expere...

echo_jey by I've Been Here Awhile
  • 1 replies

Resolved! How to escalate repeating intermittent area disconnects?

Over the past two months I have called Rogers eight times and opened five cases for intermittent area disconnects.   The service has been virtually useless 11 days out of the last 60.    The cases have all been closed and the service restored, but th...

JetCanada by I Plan to Stick Around
  • 7 replies