Archived Posts
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...


Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 193 replies

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

1.jpg 6.jpg 20.JPG 21.JPG
Gdkitty by Resident Expert
  • 4 replies

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
  • 0 replies

4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
  • 4 replies

Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Nextbox 3 Toronto - Occasional Choppy Output

Anyone else experiencing occasional garbled breakups in sound as well as vision on HD channels and when playing back recordings?   I have 2 suspects:   1) ... Varying signal strength on the cable - I've noticed download speeds vary wildly up and down...

pmcsplaza by I'm a Trusted Contributor
  • 16 replies

Resolved! Looking for a laptop that will not be a sloth but not break the bank

I'm feeling the pain of some previous laptop buyers.... I'm looking to replace our  laptop and I see an Acer V3 572pg-c56cy with i5 4210u processor 8gb ddr ram, 1tb that is on sale for about $650. It was recomended I also look at the Lenovo becasue t...

glgreat by I've Been Around
  • 2 replies

internet speed lowers than my plan

i changed my plan on friday to the hybrid 250 plan so my mbs is 250 and upload is 20 but im only reciving 53.87 and 20 upload and on ethernet i recivie 331 and 20 upload heres what my wan is reciving  WAN Receiving 1.91G Bytes WAN Sending 309.61M Byt...

Resolved! Rogers salesman clueless about Pay-As-You-Go Data

I have an unlocked Windows phone and a Pay-As-You-Go SIM. All my other unlocked phones: Blackberry, Nokia Simbian, Android can get a link for a day/week/month data pass on the Rogers network. Well, my Win 8.1 BLU Win HD phone can't. I figured I neede...

nana by I've Been Here Awhile
  • 2 replies

Resolved! Play rmvb on iphone 5?

Is there any free apps to play my rmvb file on iphone with jailbreak? Many thanks inadvance     ****Edited Labels****

pp1111 by I Plan to Stick Around
  • 3 replies

Problem with router Netgear WNDR3400

Hi folks,   I have a Cisco DPC3825 router and it has 2 ethernet connection: computer and wireless router (Netgear WND3400 v2).    Ever since I got this new router, I've had a constant problem with internet disconnection with the computer. I have no i...

wannabe by I've Been Here Awhile
  • 9 replies

Text Backlog

Hello. Not sure if I'm posting this in the right place, but I have a question about my Samsung Galaxy S3. Every once and a while, I will stop getting texts as they are sent. Instead, they will backlog and I will get a massive delivery of 20+ texts al...

mcameron by I've Been Around
  • 1 replies

GWG protection plan insurance nightmare! Am I the only one?

Am I the only one who has gotten majorly screwed by Global Warranty Group (GWG), Rogers and Cornerstone United???   I break my phone and file a insurance claim with GWG.   First GWG says they will send me a new phone charges me $380+$95 for exipdited...

mase by I've Been Around
  • 3 replies

Resolved! Cancel 3 year contract after 2 years?

I am on a family plan and I thought my contract expired this year but apparently it's next year...  My Android phone is already dated and slow.  Plus I just never use all the data and 'benefits' of my plan.  I will never do another contract again /en...

KILL by I Plan to Stick Around
  • 30 replies

Time Stood Still

Has anyon had this problem?  Last nigh was a first for me.   12 am - I was recording one show while watching the news.   12 am - The TV picture dissapeared but the box (HDPVR 8642) showed that it was still recording   12:05 -  The time still read 12 ...

jays77 by I'm a Trusted Contributor
  • 1 replies

Resolved! Rogers Survey

So while just generally using the internet, I had a little website popup claiming to be a rogers survey, so I did it, and then this came up at the end. (Link to picture of popup) Obviously I did not proceed with this knowing that it is most likely no...

Resolved! Rogers hybrid 150 or hybrid 250

Right now I'm on the hybrid 150 with 15 upload , will I notice a speed diff if I was to upgrade to the hybrid 250 with 20 upload. With the hybrid 150 notice when gaming online with my brother mine or his game feels slow and slugish     ***edited labe...

Voice mail messages

Hi Guys !  I was wondering if some from here can help me in this regard , as on my two lines I have voice mail value pack and when ever some leave message on my phone , i get text message along with attached audio file .While clicking on this file it...

amarjeet123 by I Plan to Stick Around
  • 6 replies

Resolved! Redundant channels

This may be a dumb question, but why on earth does Rogers Digital Cable have so many duplicate channels?  I'm not talking about time shifts etc, but rather identical stations having multiple channels asigned to them???  Just one example: Slice is one...

BFlow by I Plan to Stick Around
  • 8 replies