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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
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  • 193 replies
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Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
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Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

HTC M8 Black Screen of Death - AND out of warranty!

Is anyone else having the intermittent black screen of death with the HTC M8? This is the third time it happens (the first two times it fixed itself). I went to Rogers today and surprise surprise my warranty ended 2 weeks ago so I would have to foot ...

dr_sanch by I've Been Around
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Universal remote code for Sony HT-XT1 sound base

Hi,   I was wondering if anyone has any idea what code to use for the rogers tv universal remote (1056B03) for the soundbase HT-XT1 from Sony.   I tried the one they recommend aat urcsupport.com (they don't have the specific model and recommend a gen...

Qubit by I Plan to Stick Around
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New Forum Look ????

What's up with the new Forum look?   I might be getting old, but I don't need font's that big!   Lots of white space between posts, now requires more scrolling!   What do others think?       ***Edited Labels***

mfait by I'm a Reliable Contributor
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Voicemail - Skip Password Option Not Available

I recently switched to a new plan which includes voicemail in it (before I had a value pack with visual voicemail) and I have noticed that on top of losing my visual voicemail (which was not explained to me before that apparently Android does not hav...

shawguy by I Plan to Stick Around
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Rogers HUB...is there one?

I went to the site and wanted to check the specs but there's no information. Did Rogers discontinue this one as well? I know there was a lot of disatisfaction with it as it didn't have an external antenna input. Is Rogers looking for something else? ...

Resolved! hard to get into community today

In order to get access to the community this morning I had to go from My profile - it appears if you are in the new design and click community it doesn't log you in...    I found a part of myrogers that was still in old format (My profile) then scrol...

jkroesen by I'm a Trusted Contributor
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Resolved! Solde trousse voyage

Je voudrais savoir combien il me reste de données dans ma trousse. Je sais que je peux texter mais ànquel numéro et qu'elle mot dois je mettre?       ***Ajout d'Étiquettes***

Brisimard by I've Been Around
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Resolved! Denim Upgrade

Well it's time to get the conversation started.   Any thoughts on when Canada will get the Denim upgrade?   My son's 735 has it (we ordered it from the States) and it has some nice changes.   I really like the exploding tiles that put like items toge...

Glen_B by I Plan to Stick Around
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Resolved! Can I move my Rogers CGN3 to a different location??

  I have build myself a rack Home Theatre system and want to move my CGN3, which has my NAS attached to the rack, which is in my home theatre room.  The cable socket is live as it has my TV cable connected to it.     Is it viable to move the Router a...

Sorbz62 by I Plan to Stick Around
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Resolved! tablets in OS upgrade page?

could we get tablets included in the OS upgrade page? I'm curious about lollipop upgrades on my tab s     ***Edited Labels***

New SIte=wrong usage info

Can anyone explain how Rogers is doing math calculations on the new site? This is my usage info, as displayed on the site:   141GB download + 5 GB upload  -------------------- =202 GB usage.   I'd show you the screen grab of the pie chart from the fa...

GaryGee by I've Been Here Awhile
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Charges on my bill

What does Canada to/from Intl - Sent mean on my bill.  I am using Roam like Home         ***Edited Labels***

dmt1970 by I've Been Around
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Resolved! HD baseball games in Sports Pack

Just writing in to see why there are only very few baseball games broadcast in HD on the Super Sports Pack?       ***Edited labels***

Erratic recordings on SA8300HD

I have been recording Fifth Estate from a BC channel at 12 midnight because when it first airs in Ontario earlier at 9 p.m. Friday, I already have 2 other recordings scheduled.   This morning something weird happened. The show was recorded 5 times fo...

OLDYELLR by I'm a Senior Advisor
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Blue Jays on SportsNet One/Free Preview

While watching the game last evening it was anounced that because of the hockey play-offs tonight Jays game would be available to all Rogers subcribers on a free preview of SportsNet One.  Does this Free preview apply to those  subscribers using usti...

jays77 by I'm a Trusted Contributor
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Rogers Anyplace TV

It is now called Rogers Anyplace TV Home Edition. If I log into my account, it shows up. The only problem though is that it DOES NOT WORK. When I click on the option, it gets stalled on a loading page and nothing happens at all. When I click on my PV...

Frazzled by I'm a Reliable Contributor
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  • 11 replies
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Transfer PVR recordings to Next box 3.0

We are upgrading from Nextbox 2.0 to  3.0 in a few days.   Sales guy told me that I would be able to transfer all our saved programs from old box to new box, but that he wouldn't be able to tell me how as its not an official Rogers process that they ...

CrookedJ by I've Been Here Awhile
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Nextbox problem

Hi Rogers,   I woke up with morning to my whole Nextbox system shutdown. How do I get the box back on? It won't come back on when I press the pwoer button.     ***Edited Labels***

cjhowie by I've Been Around
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