Archived Posts
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

RogersGaming_Batman.png

Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 122236 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

1.jpg 6.jpg 20.JPG 21.JPG
Gdkitty by Resident Expert
  • 30093 Views
  • 4 replies
  • 9 likes

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 119746 Views
  • 0 replies
  • 0 likes

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 7322 Views
  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! Cortana

I've upgraded to windows phone 8.1 and noticed Cortana did not come with it. I've read it does not yet seem to be available in Canada. Has anyone heard when it's coming ?? ***Edited Labels.***

crowdisg by I'm Here A Lot
  • 5144 Views
  • 23 replies
  • 0 likes

Recent Update S4 mini

A few weeks ago an update downloaded to my S4 mini SGH-i257M. It was extensive including updating 170+ applications. I did not note the date when this occurred. It was not the update to 4.4.2 as i alread had that. I would like to know what was the da...

mdawdy by I Plan to Stick Around
  • 823 Views
  • 2 replies
  • 0 likes

Resolved! Rogers is not routing Cloudflare to the nearest data centre

I live near Toronto, and Cloudflare is an anycast system, it has an data centre there. However I couldn't get access to it. Instead I am routed to a server in Seattle. This only happens on IPv4. I made this error on purpose to show the server locatio...

zzq1015 by I'm Here A Lot
  • 4353 Views
  • 11 replies
  • 0 likes

Resolved! rehaussement de cellulaire

Bonjour j'aimerais s'avoir la raison pour laquelle si je veut rehausser mon cellulaire pour un i-phone 6 je devrait etre oubliger de changer de forfait qui me coute presentement 65$ avec 3g de donner apres rehaussement sa couterais 75$ avec 2g de don...

kiddupont by I've Been Around
  • 3045 Views
  • 1 replies
  • 0 likes

temporary password

Hi, I've received an e-mail so that I can register my account, but the temporary password I received hasn't worked ***Edited Labels.***

Cell Coverage in North Kanata

Good Evening, I recently moved to Kanata Estates (north Kanata) and the coverage here is horrible. Outdoors, I am getting 2-3 bars on edge at best, indoors I get no service to 1 bar edge... if I go to the second floor window, it will get up to 1 bar ...

bob_00 by I Plan to Stick Around
  • 2655 Views
  • 3 replies
  • 0 likes

Resolved! REGARDING ROGERS PHONE IN LINE

When I call Rogers Phone line help 1-888 764-3771 there are so many options. It's hard to know which way to go. Like waiting at a traffic light with about 50 lights. What I am trying to say here there are two many buttons to press. So many new things...

Hayward by I Plan to Stick Around
  • 684 Views
  • 3 replies
  • 0 likes

Where to find Formula 1 Racing

Those of you looking where to find the next Formula 1 Practice, Qualifying and Race will be in for a bit of confusion. It all used to be on TSN (channel 30 for me). Now, with the new channels, TSN, in its wisdom, has scattered the events all over the...

OLDYELLR by I'm a Senior Advisor
  • 22555 Views
  • 8 replies
  • 0 likes

Data Usage on rocket sstick

hello all. i have the rocket stick and can usually keep within 5 gb by not viewing utube or videos and or streaming music, however find that my usage is being used at a higher rate than normal. is it because there are so many videos posted on faceboo...

hamj by I've Been Here Awhile
  • 2899 Views
  • 6 replies
  • 0 likes

WWE Network Programming

Just a heads up for anyone trying to record upcoming events on the WWE Network on channel 512. For the last few days, I've noticed the program guide a few days out only shows WWE Network Programming rather than the normal program content. Just checke...

jimboden by I'm an Advisor
  • 4846 Views
  • 32 replies
  • 1 likes

Rogers My Account app "Unavailable for this device"

I recently purchased a used Blackberry Bold 9780 and restored everything from my old 9300 that was failing. There were no problems except that the Rogers My Account app disappeared. When I go to Blackberry World and try to download it again, it says ...

crisanda by I Plan to Stick Around
  • 2668 Views
  • 12 replies
  • 0 likes

Resolved! Changing phones within same account

If I have multiple phones in my Share everything account, can I switch phones between numbers? What if the phones still have a flextab balance? ***Edited Labels.***

dude1 by I Plan to Stick Around
  • 1132 Views
  • 1 replies
  • 0 likes

Resolved! LTE and 3G Problem

Hey guys! Well just wondering what's going on with my LTE and 3G it keeps going in an out of those two, I live around the Rogers areas and everything so I'm not to sure what's going on. I have an iPhone 5c. ***Edited Labels.***

DeannaMarie by I've Been Here Awhile
  • 12265 Views
  • 3 replies
  • 0 likes

Resolved! Digital TV, HD and Outputs

I just ordered Digital TV, and some sort of box that will enable some HD channels with it. I live in downtown Toronto. The Digital TV is $39.48 /month and the HD box is $7.50. Questions: 1. Of the 190 channels I am to receive, how many are HD? Is the...

matt72yard by I Plan to Stick Around
  • 1685 Views
  • 5 replies
  • 0 likes

The whole digital thing

We recently upgraded from the old Basic cable (and I do mean Basic) to digital plus with a nextbox because we bought a new TV and wanted to get the most out of it. We all find this whole thing not very user friendly. There are so many channels and ma...

tobycarol by I've Been Here Awhile
  • 791 Views
  • 3 replies
  • 0 likes

Cannot connect to certain addresses

Hi, I play an online game and for a long time, I havent been able to connect to either their site by tracing: http://i57.tinypic.com/121wgmd.jpg or their game server: http://i61.tinypic.com/33ws56a.jpg And yet on my cellphone (not Rogers provider) I ...

spfdz by I've Been Here Awhile
  • 983 Views
  • 3 replies
  • 0 likes

WWE Net Pak not working on Explorer 4642

I just signed up for the WWE Net Pak and it seems to work on one Nextbox, but not the one in my basement (Explorer 4642HD). I tried playing around with the splitter configurations but no luck, just a black screen w/o sound.I also recieve an error whe...

Suplex2 by I've Been Around
  • 919 Views
  • 1 replies
  • 0 likes