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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community!     We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming ...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 125116 Views
  • 193 replies
  • 4 likes

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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  • 4 replies
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Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

RogersDarrell by Community Manager (Retired)
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Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
  • 7427 Views
  • 4 replies
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Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Resolved! Xperia Z2

Any ideas if or when Rogers is releasing the Z2?     ***Edited Labels.***

rjordan by I've Been Here Awhile
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Resolved! CGN3ACSMR (Rocket Wifiw) Parental Controls

Just got the Rocket Model (CGN3ACSMR ) as part of my new Rogers unlimited 100/10 internet package. Anyway, I am trying to setup the Parental controls to restrict when my two boys can access the internet - or rather stopping them from accessing in the...

RSPALL by I've Been Here Awhile
  • 4633 Views
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Resolved! unwanted phone calls every day

I am getting phone calls every day from phone numbers i do not know. This month alone i have received over 30 calls from these numbers listed below!   1-800-544-9568 (edited for security purposes)   is anyone else getting these calls, and what is rog...

mike_leah_ by I've Been Around
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S6 Edge issue with auto-brightness

It seems all Rogers S6 Edge have the same issue at the Sprint/Verizon/AT&T ones with the auto-brightness not working properly and the screen not being as bright as it can be unless a flashlight/sun shines on it.   See:   http://forums.androidcentral....

stripe by I Plan to Stick Around
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Cortana Announced in Canadian Market

Another bit of news from Microsoft! It was announced yesterday by Microsoft That Cortana will be coming to the Canadian market in the coming months! Yay! Initially Canada was a market that would not get Cortana upon release of Windows 10. Nice to hea...

Resolved! Multiple Duplicate email

I am receiving multiple emails from a non-malicious source.  I have received over 800 of these duplicate emails in the past day and they are still coming.  The sender is diligently trying to solve the problem.    The emails show up in my Outlook, my ...

Menns1 by I've Been Here Awhile
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Android 6.0 on nexus 5

Any idea when Rogers Nexus 5s will be getting 6.0 ota update? It's not on the software update chart.Thanks

IlI by I've Been Here Awhile
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Rogers Account

How can you tell if your account is a regular business account or a corporate account?   ***Edited Labels*** 

nonoe by I Plan to Stick Around
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Resolved! Multiple Logins to Rogers?

Does anybody know if you can, and if so, how, create multiple logins to the MyRogers account?   I have a share everything plan, 5 people involved, and with Game Centre, TSN online streaming, etc, all needing logons, I would like to be able to give my...

bknonix by I've Been Here Awhile
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  • 1 replies
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Resolved! RGCL not showing in market games anymore this year?

Last year, I was able to watch Habs game all year long, but as I'm considering getting the service, I notice the service's website mentions we only get out of market games.Are we really taking that step backwards? I'm not paying for the service of i ...

Resolved! User name in community

Just wondering if there is a way to change my user name???       ***Edited Labels.***

jkroesen by I'm a Trusted Contributor
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Resolved! Gamecentre problems

Paid for gamecentre yesterday. Trying to watch Rangers/Flyers game tonight but impossible since picture freezes. Is this a common problem and can it be fixed. I had gamecentre a few years ago with a much slower internet speed but no problems watching...

jettac by I'm Here A Lot
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  • 15 replies
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Super Sports Pack

I have the Super sports package and am trying to find the Michigan vs Maryland game.  Why is it not showing       ***Edited Labels***

alawrek by I've Been Around
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Rogers NHL GameCentre LIVE™ Known Issues

Hello Community   Hope everyone is excited for the upcoming Hockey Season !   We wanted to make you guys aware of an issue you may experience when registering for Rogers NHLGameCentre LIVE™   When you have a free subscription to Rogers NHL GameCentre...

RogersAsif by Retired Moderator
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Resolved! CGN3ACSMR Modem beidge mode web access

Hello,   CommunityHelp recently kindly help me upgrade my router's firmware from 4.4.8.14 to 4.5.8.16. Later on, I found one feature is gone, when I put the router in bridge mode, previous 4.4.8.14, I could access router / cable modem via http://192....

firewater99 by I Plan to Stick Around
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Resolved! French Option and travelling

Hey I am just wondering if the french game option will work while in the USA?       ***Edited Labels***

Connect DVD player to Rogers Box?

Thank you in advance for helping.  This is my first time seeking some assistance.  Is there a way  to connect a dvd player ( no HDMI available on the device) directly to my rogers netbox pvr without going through my HDTV?  I look forward to hearing y...

Dre80 by I'm New Here
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  • 6 replies
  • 0 likes