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Resolved! Bridge Mode Setup Guide

Hey fellow forum users.  If anyone is willing to help me with this, it would be appreciated.  I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to"   And would also put i...

Gdkitty by Resident Expert
  • 193 replies

Please Read Before Posting

This board is a place for community members to:   Ask questions about how things work in the Communityi.e. How do I delete my post?  How do I edit my profile?  How do I change my username?  Etc.Provide suggestions  to the Community Manager, Community...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users.  Wanna talk about the Blue Jays?  Cool!  How about music, movies, sports?  Check!  Essentially, the Lounge is a place for friendly and casual discussion that is cons...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 4 replies

Easy Fixes to 5 of the Most Common TV Issues

    Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction.   How do I reset my digital cable box?   Start by unplugging the power cable, either from the...

RogersDarrell by Community Manager (Retired)
  • 0 replies

4 Ways to Personalize Your Rogers TV Experience

    Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized.     Set a default channel   When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these ...

RogersDarrell by Community Manager (Retired)
  • 0 replies

Resolved! Please Specify Your Location When asking for Help

Hey folks.   Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about.   For example, in NB, the Nextbox 2 is fr...

Lurker by I'm a Senior Advisor
  • 4 replies

Archives: FAQs

Hey Community,   The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable.   If you have any inquiries or concern about current product...

Resolved! Taking screenshots with the Galaxy S 2 LTE..

Hey all, not sure how many of you know that your Galaxy S 2 lte can take sceenshots. Found this out by accident. If you hold the home key for a split second and press the power key at the same time you'll take screenshots. Sorry if this is old news b...

Where are Episodes 1 and 3 of Season 5 Boardwalk Empire??

Not only are those episodes missing from HBO and the TMN OnDemand, but nothing is in alphabetical or even numerical order. It's all jumbled and Boardwalk Empire isn't the only series missing episodes. What gives? It's a complete mess. Actually, it's ...

dkjess by I've Been Here Awhile
  • 4 replies

Samsung SCX-5935EN can't connect to the SMTP server on port 465

I was using my multi function printer to do scan to e-mail after they switch the new e-mail system I can't connect to the mail server no more, I change the port to 465 enable SSL in the smtp setting and now don't even let me login to send scans. I us...

Delmair by I've Been Around
  • 6 replies

Resolved! Gamecenter Live Access while on seasonal suspension

I am leaving on the 12th of November for Florida for 6 months and have my account going into $5 a month suspension for internet. I am trying to find out if I will stillhave access to log in and watch games on Rogers Gamecentre live or not. Thanks.   ...

drewber83 by I've Been Here Awhile
  • 1 replies

Mobile data disconnected

I recently got and unlocked a new HTC One M9 originally set up for Telus. My old phone was a nice HTC One M8. When I put the sim card in the new phone it recognizes it and I can make calls but it says my mobile data is disconnected and nothing shows ...

Psutcliffe by I've Been Around
  • 3 replies

Is there an outage in Waterloo,

All three services down since mid morning, tech support said its an outage offered no additional info or eta, very unhelpful as usual.   ***edited labels***

RSLOW by I Plan to Stick Around
  • 1 replies

Running coax via conduit at house

No idea where to start on this one so I thought I've give this board a try.   Right now, as is typical, our coax feed comes from the pole to our electrical mast, comes down along it, ziptied but exposed, and finally runs into the grey box.   For secu...

BFlow by I Plan to Stick Around
  • 1 replies

Disappointed Customer - Towel Thrown In

With such a large corporate company do you really think all the customers problems are important to those up at the top of the ladder?  It's too big to really care and fix what's below them.  As you go down from the top it's each one's prime directiv...

Network time

My time on my HTC One m9 is all over the map lately. Setting time through network results in a 2 hour difference. What's going on?             ***Edited Labels ***

Resolved! Rogers Anyplace TV

Is it possible to get Rogers anytime tv even if Rogers isn't in your area? I mean Xbox has an app for Rogers but it's pretty useless if they aren't in your city       ***Edited labels***

gorebashd by I Plan to Stick Around
  • 9 replies

Resolved! TERRIBLE SERVICE @ ROGERS, Wireless Home Phone especially.   How do I get the share everything plan price ?   No one ANYWHERE in rogers has seemed to be ab...

david754 by I've Been Around
  • 5 replies

virtual usb stealing my life

I don't even know where to put this or how to even ask 4 help on it... it's been a year and no one knows what I'm talking about and no one fixes it... this is making me super depressed and ruining my life bit by bit...  Some freak of nature put some ...

Blackberry Priv and iCloud

I am looking at getting the new BB Priv. I have been trying to find out if I can get the Priv to work with my Mac iCloud right from the beginning of the Priv setup (or I guess at all). So far I haven't had much luck in getting an answer to the compat...

SANCan by I've Been Here Awhile
  • 2 replies

Resolved! unable to make or receive voice calls

I just got an iphone 6s plus a little over a month ago and everything was working fine up until about a week ago. Now I can't send or receive voice calls (I get the message "the number you have dialed is not assigned"). However I can still send and r...

GoochMcNuts by I've Been Here Awhile
  • 3 replies

Why does Rogers support hackers ?

Ok , I'm curious to know by now if Rogers has any modem which doesn't support wireless ? My internet was hack and my password was very long with all different types of symbols , example >>> xR#un^&51l , also my WPS is set to disable and I still don't...

905dude by I Plan to Stick Around
  • 29 replies

Rocket Hub Wireless Internet

Hi,   I live just outside of Toronto in Caledon with poor cell coverage due to the limited number of towers. I have been using the Netcomm 3g25GVWR modem for the past 3.5 years and have recurring problems with it. It has to be reset multiple times pe...

Rockside by I'm Here A Lot
  • 5 replies

Resolved! DTA for a TV in a digital household?

I have 3 televisions in the apartment. Two  of them have digital cable boxes, one is a simple Analog.   Seems I now need an Adapter to continue getting cable on the analog TV. I have now lost Channel 47,49 and 52 (North York). the Online form said I'...

AlexCCCP by I've Been Here Awhile
  • 7 replies

Samung Galaxy S6 Edge Unauthorized actions have been detected Error

I just purchased my Samsung Galaxy S6 Edge and about every 5-10 minutes i'm receiveing a error from the SecurityLogAgent with the message "Unauthorized actions have been detected". It gives me the options to scan the phone to revert changes and reboo...

rcorrea by I'm Here A Lot
  • 3 replies

Our rocket stick keeps disconnecting.

We are in a remote area & our only source of internet is through our stick.  Lately, everytime we go to use the Mac our connection has been discontinued.  The only way we are able to reconnect is hard booting.  Any ideas/suggestions.       ***Edited ...