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appstatus request error

Guile
I've Been Around

When I try to log in, i get this error message: "appstatus request error".
Using an 8gb iPhone 4

 

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6 REPLIES 6

Re: appstatus request error

RogersAndrewNP
Retired Moderator
Retired Moderator

Hello Guile,

 

Have you tried to uninstall and reinstall the app?  Do you have any problems logging in from a PC?

 

Thanks,

 

@RogersAndrewNP

Re: appstatus request error

Peubanks
I've Been Around
I have this problem on the iPad and the iPhone. I uninstalled the app on the iPad, reinstalled it, did cold starts etc. but still had the error. On the iPhone I set, when it was possible, the sync frequency in the sync settings to the longest period thus avoiding constant sync requests. For the time being this lets me have access to my contacts as long as it does not try to sync.

As for the iPad, since there are no more contacts I cannot get to the sync setting because I have to login therefore I always get the error message.

Rogers do something about this!

Re: appstatus request error

Gabep
I've Been Here Awhile

Getting this error now, as well.  It used to work fine on my iPhone5.  

Re: appstatus request error

Gabep
I've Been Here Awhile

Just got off with tech support chat. He recommends turning iCloud sync services off.  Told him iCloud was a far more relevant service than this one App so i just deleted it.  Seems Rogers is wanting to dictate which services will work on iPhone rather than ensuring the user experience is free from limitations and conflicts with native Apple services.  Go figure.

Re: appstatus request error

sabotaged
I Plan to Stick Around
is that the exact message? can you double check?

Re: appstatus request error

kevinram
I've Been Around

I was having this problem but turned on my WiFi and it seemed to work.

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