I am unable to access my rogers email account. I keep getting the sign in window. Despite how many times I enter the correct email address and password, the sign in window reloads. I know I am entering the correct information #1 because I know what my email address and password are, and #2 because when the sign in window reloads, it does not indicate I have entered anything incorrectly. It just reloads as if I had come to the window for the first time.
I have had this problem before, and usually after closing and reloading the tab a few times, or closing and reloading my browser a few time, I am able to FINALLY get in. But today, I have tried closing and reloading my tab and my browser - and even downloaded FireFox to see if the Internet Explorer is the problem! (it is not) The Yahoo help option is useless because it wants me to identify information I have not supplied yahoo (ie. a security question and answer) because I did not open a Yahoo email account ... Rogers started using Yahoo without my input. Ultimately, this is Rogers' problem because it is for Rogers to ensure I am able to access my Rogers email. Please help me.