X Box One S - Rogers 4K Box

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I'm Here A Lot
Posts: 5

X Box One S - Rogers 4K Box

Hi there,

 

I just purchased a Xbox One S and tried to hook up my Rogers 4K cable box through the Xbox One S. All the regular SD and HD channels work fine when I use Xbox Live TV, but when I try to go on one of the 4K channels, I see this on the screen:

 

"This is a 4K UHD content that requires a HDCP 2.2 compatible 4K TV for display. Please call us at 1-888-ROGERS1 for more information."

 

Things were working fine when it went directly from the 4K cable box to the TV directly. Can this be solved?

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I Plan to Stick Around
Posts: 10

Re: X Box One S - Rogers 4K Box

Might sound obvious but it seems that the XBOX One S may not be HDCP 2.2 yet....maybe a firmware update?

 

dreamercast

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I'm Here A Lot
Posts: 5

Re: X Box One S - Rogers 4K Box

Good thought indeed, but I just did a search online and sites are saying the Xbox One S does support HDCP 2.2 output since it's also a 4K UHD blu-ray player. Hopefully it can be fixed either from a firmware update on the Xbox or the Rogers box?

Also should not be a problem with the HDMI cables as I've been using the same cables that have worked when not plugged through the Xbox One S.
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I'm Here A Lot
Posts: 5

Re: X Box One S - Rogers 4K Box

Just got a reply from Microsoft, turns out the Xbox One S does not pass-through 4K, only can output 4K. Looks like this is a hardware issue that can't be patched as well, it's their HDMI input that's the issue. 😞