03-30-2020
10:58 PM
- last edited on
03-30-2020
11:37 PM
by
RogersZia
Just subscribed to the wwe network app on my phone. Apparently you can have 30 day free trial. I entered my Roger's info. On the app. Any idea how I can get the channel to work? It says I need to subscribe. I believe it is 528. Dont want to get charged to watch this pay per view this weekend. Thanks
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03-30-2020 11:52 PM - edited 03-30-2020 11:54 PM
Good evening @Birdy9003,
Welcome to the Rogers Community Forums and thank you for posting your inquiry!
Based on the WWE App info, it seems that for WWE Canada you require a subscription through your cable provider in order to access the App's content.
I also wasn't able to find any information about a 30 day free trial for Canadian customers on the WWE's website.
WWE Network HD is available on channel 512 and WWE Network On Demand is available on channel 397. The channels can be added to your current TV package for $12.99/mo as standalone or as part of the Sportsnet World + WWE Network Theme Pack for $32.98/mo.
Hope this helps!
RogersZia
03-30-2020 11:52 PM - edited 03-30-2020 11:54 PM
Good evening @Birdy9003,
Welcome to the Rogers Community Forums and thank you for posting your inquiry!
Based on the WWE App info, it seems that for WWE Canada you require a subscription through your cable provider in order to access the App's content.
I also wasn't able to find any information about a 30 day free trial for Canadian customers on the WWE's website.
WWE Network HD is available on channel 512 and WWE Network On Demand is available on channel 397. The channels can be added to your current TV package for $12.99/mo as standalone or as part of the Sportsnet World + WWE Network Theme Pack for $32.98/mo.
Hope this helps!
RogersZia
04-01-2020 01:40 PM
Unfortunately WWE Network in the US such as the free trial don't work in Canada and the App on Apple, Xbox, etc won't work as Rogers are the exclusive distributors. Canadians can only subscribe through the channel and you only get a handful of on demand not the full library.
04-15-2020 12:24 AM
WWE On Demand (channel 397) is no longer available. Where has the On Demand content gone? Thank you for the attention to this.
04-15-2020 09:36 PM
Hello @PlaceJM,
Welcome to the Community!
Is the WWE Network part of your current cable subscription? When was the last time channel 397 worked for you? Do you currently see a black screen or a message when you tune into the channel?
In case you're not subscribed, the WWE Network On Demand is included as part of the Sportsnet World + WWE Network Theme Pack for $32.95/month or the standalone option for WWE Network for $12.99/month. Call 1 888 899 5303 to add these channels to your TV subscription.
Please keep us posted!
RogersZia
04-15-2020 10:11 PM
04-16-2020 09:07 PM
Thank you for your reply @PlaceJM!
Your subscription to the WWE Network includes both the TV channel and a VOD service for one monthly service fee. Do you have Cable TV or Ignite TV?
It would also be helpful if you could enlighten us on the troubleshooting steps have you tried since noticing the issue. If you have not rebooted your terminal since adding the WWE Network, it my be a good place to start.
RogersMaude