Have been with Rogers wirless services since 2007... For the last 2 years, the service quality has gone down... Since last year, my iPhone 6 disconnect from their network all the time. Have been spending hours with their tech people. no Solutions offered. Since last night, i've been disconnected from the network with no signal and they are not even able to solve the problem. I've been spending 12hours on the phone with these people. They transfer me from one service to antoher and nobody offers real solution.... have been waiting 30 minutes to talk to a supervisor and nothing yet.... just the cheesy music. Just want to be released from my contract so I can go to another network. Paying high dollars and no services. That has been Rogers for us... the same issues with the Cables and Internet... no solutions. Why there is no canadian law to protect us from these companies?
Solved! Solved! Go to Solution.
I have a few questions that will help us and the rest of the Community troubleshoot your issue;
Where are you located when experience cellular network issues?
Is your iPhone 6 a Rogers or unlocked variant?
How old is you SIM card?
Is your iPhone up to date with recent OS and Carrier updates?