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Wireless Plans & Pricing

Ruthie58
I've Been Here Awhile

Does anyone else have a problem with the outrageous prices charged for wireless plans? Many hands f us cannot afford to have data on our cells because the prices start at $90 a mth. It is just not practical. There has to be a way for them to lower their prices so everyone can afford it.

 

*Edited Labels*

72 REPLIES 72

Re: Wireless Plans & Pricing

foodtech46
I Plan to Stick Around

@BS paranoia is certainly an apt term when it comes to mobile data usage. After nearly 50 years of computer experience, having repaired countless PCs, built one or two, installed a myriad of Linux distributions etc etc I thought I had seen everything. Not so with mobile phone data.

We also have an unshared plan - one phone only. I would have preferred Talk and Text (no data) but we couldn't get a  T&T plan that was cheaper than one with data included - not when you toss in the cost of the phone. Rogers has to make money some way and I think by adding in the data to your plan they are pretty sure you won't be able to control your usage and you'll ante up some more cash for their coffers as a result.

My wife is happy because she can now text friends and family. I am happy because I never have to use the dam' thing. Data is OFF for the foreseeable future.

Re: Wireless Plans & Pricing

BS
I'm a Senior Advisor

@foodtech46  You sound just like me - I have never understood the design of consumer cell phone and internet services, other than they keep telling me I need more and want me to pay more.

 

So like you, my wife is happy with her plan, she manages it, and since she is the primary earner in our family, she runs her phone and if she goes over, I say nothing (after 37 years of marriage, I understand my place) - it is her money - if she asks how to avoid it, I try to help her, but I have also taught her to go nag tech support and CSR's.

 

Me, I am on fixed disability, so I like you wanted only T & T, as I have had for almost 2 decades now.  I got lucky, my phone I did manage to convince them to give me my basic T & T, no data and got the phone for discounted front end price. My wife they tried to move her up to shared data plan, 15,00 per month t&t with 500 Mb data, when we had just set up an unshared plan identical for less money - they did manage to find the lower unshared plan with 500Mb and subsidized front end phone.  As I heard her say, what do I need a 2GB shared plan for, I currently use 500 MB, and we are un unshared plans, so I am going to share that with "who".  Took some time, but they found it.

 

Glad you found a solution that works for you.

 

Ahh, aren't phone data plans the most confusing things you have ever worked with - amazing how I never dealt with any of this stuff when I set up business internet access and phone plans for staff.  It was straight forward, but like you, I can understand any business set up, no how to set up a router to load balance use of data, even knew how to have two different internet feeds coming in, one up and one down, and load balancing services to use the most appropriate speeds to optimize performance and minimize costs.   And even then we had tools that allowed us to easily monitor and guide our staff in all their device and data and cell use, yet as consumers, it took the CRTC to put a lot of these features in place for us.

 

Ah well, life goes on.

As always, glad I could be helpful. I am totally confident you would have figured it out on your own, but glad to help.  I like your term, the nuclear option.

 

Bruce

Re: Wireless Plans & Pricing

foodtech46
I Plan to Stick Around

@Bruce In my small Eastern Ontario town there are a lot of seniors. I have become the de facto (and pro bono) IT guy in our graying neighborhood - installing and configuring networks, setting up new PCs, getting rid of malware - basically saving people from themselves. Everybody has to have a wifi network and tablet and laptop these days - not many know how to fix things when they go wrong.

And if the local IT guru has problems like this - well I wonder how some of my "clients" survive.

 

Re: Wireless Plans & Pricing

User14
I'm a Trusted Contributor

Another Lesson Learned:

 

Turn on your data alerts for wireless.  

Unfair Wireless data alerts.png

You need to get the text message alerts if you want to avoid going over or "add data". Once you are over you can't "add data". I had not turned it on until I was close to my limit. My bad.  The text message alerts for wireless also appear to be in real time compared to the data alerts for internet data. 

In my case I was at 99.6% used for my internet data when I got an alert that I was at 75%.  I calculated that I should have got the 75% used warning at least 10 days earlier for the internet data. Live and learn. 

I also noted a thread in the Community Questions and Suggestions area called "Idea for Wireless Data Plan Improvements" that suggested being able to carry over unused data from month to month. This idea should be supported to make the Data Plan more fair.

Re: Wireless Plans & Pricing

BS
I'm a Senior Advisor

@foodtech46  Like you, I would call myself the local guru, although a bit outdated on some things.

 

I called in yesterday because our tracking for messages was not working and I wanted to make sure that we were on the plans we thought we were on, after having corrected a total of three mistakes of the proverbial, oh the codes are very close to each other, easy to make a mistake - as I used to say when I designed user interfaces for health care services (you don't want errors in that environment - period), if someone said that to me, I immediately put in a change order to my suppliers or my staff, and said, make these codes more distinctive, and I will retrain staff in the meantime to be extra careful until you change it.

 

Learned there are a total of at least three codes for International text - Internation text 25 sent only, unlimited received - 4.00, international text unlimited with preferred international rate at 5.00 and a special at 1.00, and per use text and calling rates, and one other - can't recall - I am lost - I have been on three of these codes in one month, when we changed our plan from having - get this International text unlimited (no pictures), and preferred international rates.  So you have to wonder why the person reviewing the account would select 25 text sent only, when we use about 200 to our daughter in the states, other than as they said, a very common and easy error, the codes are right beside each other.

 

And when the change is made, you can't monitor for a month - so when I was told last night, trust me, it will be correct on the bill.  I had just corrected the overage billing on the error a week before, so hard to trust.

 

And I think I actually understand it all.

 

So, I call in, and the person informs me that I get preferred long distance internation, but pay for all text - I go looking on their web site - no suce plan under log-ons - it does exist, but she misread what plan I was on, finds the correct one, yes we are on unlimited texts to us, internation, preferred long distance.  And I am a senior, who has failing cognitive abilities, PTSD and anxiety, and I can tell you the last month has been pushing my patience to its extreme - amazingly, I have held it together.

 

So, I am glad that you provide local guru support, because as you said, I think I actually understand this all, and when it comes to technical stuff, I still can manage myself well, and a total of 3 chats and 4 phone calls.

 

And at the same time, they offered a deal for me to buy a tablet and add a tablet data plan to my share everything plan.

 

I politely said, I don't have a share everything plan, just set up individual plans last month, so I don't qualify for this offer.

 

The next time I was trying to clear this same issue up, they offered us a special offer of 2 GB data at a certain rate and low second user on a share plan, when just the day before I had declined that very offer, same price and structure and decided on single non share plans as described earlier.  I politely said no, please mark that offer as declined and note that I don't want to hear about special offers - I will ask if I am interested - I don't want to hear about offers that I just declined weeks before - I get the feeling that these are just set out into the account management systems for CSR's to market, without ever considering how that relates to our needs - can I say, would you like fries with that order?

 

Then, my next story is that I am moving all my services for home to a local historical tv, phone, Internet provider - they still sell Channel Master antennas, tuners, and PVR's (anybody remember Channel Master antennas with the rotor with the box on top of your TV, or three antennas, and three way switch, - well they are still out there), so because I can't stand dealing with error in communication, and can't afford cable anymore, they are doing a full antenna system, PVR/tuner with four tuners, network broadcast to receivers in the house, and wholesale pricing on Internet and they provide and support VOIP systems to thousands of commercial, large and small and residential and municipal offices in the region, so I am happy to turn over the tech to them and have one single point of contact of three people (one sales, one tech, and one issue management).

 

So I now hire my local guru.

 

I still know my systems fairly well, but without the forum, and my own abilities, theoretical knowledge, and learning by trial and error like @User14, I would be lost.  I have yet to figure out how a company can make so many errors with one customer on the most basic of service delivery, and how often I have to tell them, I don't understand what you just told me and they get frustrated with me because I don't understand, so I have one advantage, I can state my disability and point out that they must accommodate me in my ability to understand and if they can't, give me someone else - we all have that right as a consumer, but I also have a legal right that defines how customer service companies support me.

 

Keep supporting your local people, they need your help - maybe, next time I am confused, I will contact you first.

 

Great stuff - keep it up.

 

p.s. I know there is a fair amount of rant here, but on the other level, everything I have put here are good information for customer service support improvement, simplifying systems to avoid errors, and suggestions that really should be thought through to adapt for the reality that there seems to be a lot of people coming here who are frustrated because they can't understand their services and sometimes get caught with a financial hit (a painful learning experience).

 

Oh well, as I keep saying now, I have had my say, I will move on until the next thing I have to deal with and life goes on.

 

Bruce

Re: Wireless Plans & Pricing

kevinf2015
I Plan to Stick Around

Price Increases & Hardware Costs - Wow!

 

Okay, seriously? Was just going through some old bills - back in 2016, I was paying $95 for 6GB of data on premium tab and $55 for the additional line. Think it was a loyalty plan - iong story why I'm not on it anymore. Then not so long ago to get 1GB of data on premium tab was $90.... 1GB, plans that would come with a comfortable about of minutes for most individuals and the ability to add on like $5-$7 for LD even in-market were around $70. Loyalty has nothing at all even close.

 

I can't believe this....to add an additional line is now $70, a while back it was $65. Going over your data, now $70 per GB instead of $50. Roam like home just went up to $6 from $5.

 

When the 3 year contracts changed to 2 years, now the plans have gone up with no extra data, and the phone costs have gone up too. On a Premium Tab the cost for the Samsung Note 8 is $749, with taxes $846... that's so ridiculous since we are already paying way more than we were before.

 

It sounds ridiculous but I'm thinking about going with one of the US providers a few of them now offer unlimited data and talk in Canada/US.  Would suck for people having to call me. Take this comparison:

 

With Verizon I can get for $60 USD ($75CD) with 22GB of Data and roaming CDN/Mexico:

$75 Plan + $40 ($50 CDN) per month for Samsung Note 8 = $125 w

$60per line/3 lines  https://www.verizonwireless.com/plans/verizon-plan/

 
 
 
$75 (x24) + $75 (x24) + $75 (x24) + $1203 phone = $6603
 
With Rogers I can get 20GB of data and unlimited canada wide calling only for $180
$180 (x24) + $846 + $60 (x24) + $60 (x24) = $8046 /24 months
 
So, for a family of 3, I would be savings almost $1500 over the course of 2 years and that doesn't even factor in the fact that with my Rogers plan I'm charged whenever going to the USA

Re: Wireless Plans & Pricing

User14
I'm a Trusted Contributor

Another lesson on overage charges (from my August 2017 bill):

Trying to read your wireless bill became another forensic exercise. Here's what happened for my experiment.

Our shared everything plan is broken down by each number. For the prime number we pay the main rate.  

1. $90/mo

The next cell phone is added for a lower monthly rate.

2. $65/mo

ipads, mini ipads and such devices are added for an even lower monthly rate

3. $10/mo

Here is the interesting part.  Your data is charged per device (minus your 12% for bundling + tax) but when you go over the limit, it is the prime number that is charged the overage fee.  The billing gives you lots of detail and you might miss it. It is located under your prime number. (I tried to include an image of that portion of the bill, but it was edited out.)

 

Wireless overage charges.png

 

So here is the bottom line on my overages experiment related to wireless versus internet data overages. Even though I only went over on the 2GB wireless data by 12.33 MB (yes... 12MB)  I had to pay for a full Gig of wireless data for $15.  The bill says 6.8MB but that is just the overage for that phone line. 

 

Compare that to the internet data side where I have a 25GB data plan and went over it by 836 MB of data. The Total Usage only shows 25.23 GB because they subtract 600MB, yet compare it against 25,600 MB.

 In this case I seemed to have squeaked in under the 25000 MB total usage allowance by 370MB and was charged $0!    I feel like I won!!  Now - I wish I could have transferred the unused 370MB from my internet data to cover the 12 MB I went over on my shared wireless data. Heart   

This is a real situation that I hope explains what is actually happening with data overage charges between internet data and wireless data.  Going over on the internet data side is only $1.50/GB, not $15/GB and it has an extra 600MB buffer that works in your favour! 

 

This is the Internet data usage I captured up to Aug 18, 2017 showing the 600MB buffer and the two Total Usage rows. 

 Total Usage (MB)

25,836 MB

 

  

Total Usage (GB)

25.23 GB

  

Usage Allowance

25 GB (25600 MB)

  

Additional Use

0 GB

  

Usage

$0.00

Re: Wireless Plans & Pricing

BS
I'm a Senior Advisor

@User14  You could write a how to on how to monitor and control data, but you would have to edit it with each change.

 

After a month of my wife turning her data on to receive or send a picture via text (data has to be on to do that), checking and sending a few social media Facebook messages or posts (not pictures) - videos turned off on the Facebook feed, and notifications turned off - all background activities of apps are restricted to WIFI only.

 

She says there is always a couple of MB of data show up when she turns it on - darned OS just needs to talk to servers.  When we had no data, obviously it could only access data via WIFI, and the phone functions, so why they don't set it so the OS and related apps can only communicate on WIFI only, don't know.

 

Bottom line, half way through a month she has used 100 MB of her 500.

 

So the process of turning data off when you don't need it, turning it back on as you need it works very well.

 

I miss the days of BBM data which included  full BBM and social media for 25.00.  And to think I thought that was a huge jump from my no BBM and social media when the plan for us was 20.00 and 15.00 on our other family plan phones - that was no Canada wide - we had free calling to each other anywhere in Canada, and limited text plans.  Only got Canada wide and other things when we added an add-on to communicate to our daughter in the U.S.  

 

Those were the days when phones were basically pick and pay the features you wanted.  Now you have everything but the kitchen sink, and you don't have to monitor limits on minutes, where you are on long distance (5.00 to go Canada wide), but you have to watch the data as it clicks on by.

 

I am one of those lucky people who is never far from home, and we live in GTA with a coffee shop within 2 minutes in any direction, and restaurants and many speciality grocery stores we use that all have WIFI.

 

I face to face video call family all over the world using Facebook now, have no need for WIFI calling (don't have it because I don't have data anyway) and our phones don't work for MMS on WIFI anyway.

 

I miss my One Number thought, WIFI calling does not replace the feature set except for the long distance.

 

Ahh, the joys of trying to stay within a budget of money, plus the services we buy.

 

Again, thanks to all of you for helping my wife and me learn how to live in the world of limited WIFI and keeping our prices down and how to monitor our usage and deal with overages if we end up having to in an emergency - that is my motto, I want availability to a service for emergencies, and will pay more for it when needed, and for the rest of the majority of my life, but don't need to pay "insurance" just in case I go over.  With the CRTC caps on overages, that is the insurance policy for me now.

Great discussion everyone.

 

Bruce

Re: Wireless Plans & Pricing

foodtech46
I Plan to Stick Around

Just reviewed my data usage for the month of August (this is only since Aug 12.) In that time I used 1.07 GB of data in 2 days until I turned it off. Wifi data is close to 1 GB and this is strictly app updates and system updates. My wife has only used the phone for text messages and phone calls.

All this shows me that there be dragons out there for the unwary who do not control their mobile data. The very least you could expect to use with data switched on all the time would be close to 2 GB per month.

Given that Rogers starts you out with 500 MB this must be seen as a classic bait and switch theme. Get that extra $50 and then move the sucker on to a more expensive plan.

Re: Wireless Plans & Pricing

BS
I'm a Senior Advisor

Actually, I have found that in our obtaining data recently for one phone, that we received many a warning about taking care on our use of data and turning it off, and some of them were also encouraging us to seriously consider higher data plans (at least 2 GB), and asking if we really understood how much a smart phone could be data heavy.

 

Fortunately, for us, we understand all of these issues, and really appreciated the warnings (although at times it also felt like upselling as we made it very clear that we knew how to manage data on a smart phone).

 

We have had the plan at 500 MB for two months now, and first month rolled in at mid 40's - we were careful that month because we couldn't see data usage due to mid month change in plan - , and second months at around 85, so I think we have a pretty good handle at it (or actually my wife does, I don't have data, period).  

 

But there is definitely a lot of study on the internet and care that is needed in getting all the settings on your device and being concious turning off. We also use the warning features and cut off features on the phone settings as we don't have data management online with a non-share plan.

 

But it is definitely a good warning you have provided to us all  @foodtech46

 

Thanks, Bruce

Re: Wireless Plans & Pricing

User14
I'm a Trusted Contributor

@BS  The part that I found astounding was the $1.50/GB overage penalty for Internet data compared to the $15.00/GB overage penalty for the wireless data.  That's a 10:1 ratio of costs.  Plus they give me a buffer of 600MB when I go over my 25GB internet data limit.  No such luck with the wireless data. It looks like 1MB over my 2GB and it's zap! $15.00!  

Any insights on why the difference in penalties, beside the obvious greed factor?

 

Re: Wireless Plans & Pricing

BS
I'm a Senior Advisor

Only explanation to me is "greed factor", or possibly to encourage us to more expensive plans that in the long run we will pay more for our plan per month than the occasional overage.  Don't know what the difference in the provisional costs of a GB data on Internet at home, versus wireless may be. Some would suggest that the cost of tower installation and maintenance is large - I don't have the information or data to figure it out, but I have absolutely know doubt with the knowledge I obtained from being trained in statistics, economics, business management, accounting and actuarial math, that somebody is sitting at a computer terminal on a regular basis, looking at our usage patterns for all of our service usage patterns, the costs for providing them, the risks of losing customers, or offending some so much that they decide to take it to a public forum for change, and I am sure they way in the number of complaints (as these cost money in time and lost customers too), and at the end of the day, they set prices to return a consistent return to investors and maximize bonuses for senior corporate staff.

 

And when the numbers show they have pushed it too far, they make adjustments.

 

Plus there is the reality that they will tell their shareholders that they have encouraged us to move to high level share everything plans, their sales are falling on new top end phones, as it is occurring in the whole industry, that alternatives are slowing coming into place, demands for more over the top solutions outside of tv provider companies, the huge hit they must have taken first on Navigatr rollout, continued loss of Cable customers and home phone users, and next was the failure to roll out IPTV on the Nextbox platform, the continued upgrades necessary across the network for beta after beta on modems to prepare for a stable GB network and Comcast IPTV, whining about CRTC saying that all companies could not gouge the wholesale providers of services by charging more than they do their own customers, increasing wholesale providers, and CRTC capping data overage costs on wireless.  

 

My Internet overage on my new plan is $3/GB, max $200.00, so do that a couple of times, you could be easily convinced that ,"hey, you can avoid the risk of those overages, by upgrading say from my 75GB plan with 500 overage (used to be 200max on 60), for 15.00 more I can move to 150 down - don't know what I would do with it, I average about 40 per month, but with my genealogy work, I sometimes about twice per year approach the limit of 200 and the speed is not going to reduce the time because 75% of the time is processing, decompressing data bundles, validating, and it is all in background, so doesn't matter), and 15 up (that would be somewhat helpful because I do upload data often, but again, it is processing time on the server database end, and my end that leads to length of time, not the actual data quantity).

 

So say I go over once or twice per year, even to the max 200.00, it would be 400.00 - to go up one level to unlimited would be 15.00 per month x 12 = $300.00 per year, so it would be worth it, but reality is it may be 60 tops per year, so I would now being paying $300.00 per year to avoid 60.00  kind of an insurance policy that is not worth it.

 

So bottom line out of that whole description - to understand it, it is like asking why your insurance on your home or car went up - it is an complex actuarial calculation that uses a lot of factors to calculate, the first being, desired return to investors, then bottom line, then predicted loss of customers or harm to brand, actual costs of provision, plus built in factors to deal with past factors like CRTC decisions, and any known to be coming.

 

Bottom line, is it is the "bottom line", based upon maximized return to shareholders and commissions for CEO's first, then it defines the practices that roll down both to us, plus also the work environment of the staff.

 

Interesting intellectual debate that I haven't played with in a long time, but how do we control it, we decide what we are willing to pay, we manage what we have, negotiate changes when we need to (up or down in our desires and how much cash flow we have), and if enough people doing the same, they factor the change into their next set of price points and product provision.

 

There is a reason I never took my education and work for profit oriented service provision services - actuarial sciences is most prominently used in the business of banks, finance, insurance, telecom, auto industry and is the core tool for risk analysis around business decisions and profit/cost balance.

 

That is why I worked in education and health care instead - same issue there - we still had to balance the budget, but our core measure was treatment/educational successes within our budget framework.  I am not sure how high customer services measures fit into the equation that the bean counters use.

 

Ahh, fun intellectual discussion, but you have demonstrated that you sure use the tools and knowledge available to you to avoid the overages.  And I and I am sure others appreciate the knowledge of how you do that.

 

Bruce 

Re: Wireless Plans & Pricing

User14
I'm a Trusted Contributor

@BS  The bean counters obviously use human behaviour models for those who are risk adverse.  As you say, people who pay $300.00 per year in order to avoid 60.00 does not make sense.  So I'll stick with my 25GB internet data package ($33/mo) and pay the 1.50/GB overage fee rather than step up to the 250GB plan ($70/mo).  I'd have to reach 49.6GB each month to equal the $70.00.  

 

Just another note on this strategy. My wife has given me her iPad to update the apps. I was surprised to see one update (Vocre Translate) for 11,100 MB. (11 GB). That is going to take a big bite out of your internet data. You must ensure you set up your iPad or mobile device so you can't download updates  over the cellular network if not unlimited.  Imagine the cost if I went over my 2GB cellular data allocation!  9 GB * $15.00/GB = $135.00!!

 Go for a $2.50 cup of coffee at Tim Horton's. It will be cheaper. Smiley Wink

 

 

Re: Wireless Plans & Pricing

foodtech46
I Plan to Stick Around

I don't mind paying for the Internet service I receive. I have a 100u plan and I like the speed. So far this month I have downloaded close to 160GB because I upgraded a number of Linux PCs and also downloaded some ISOs to install Linux for other folks.

Toss in a bit of streaming and it adds up. But in my view I get what I pay for. I also like the Hitron CGNM-3552 rocket modem which has turned out to be an excellent gateway.

Re: Wireless Plans & Pricing

User14
I'm a Trusted Contributor

@User14 wrote:

@BS  The bean counters obviously use human behaviour models for those who are risk adverse.  As you say, people who pay $300.00 per year in order to avoid 60.00 does not make sense.  So I'll stick with my 25GB internet data package ($33/mo) and pay the 1.50/GB overage fee rather than step up to the 250GB plan ($70/mo).  I'd have to reach 49.6GB each month to equal the $70.00.  

 

Just another note on this strategy. My wife has given me her iPad to update the apps. I was surprised to see one update (Vocre Translate) for 11,100 MB. (11 GB). That is going to take a big bite out of your internet data. You must ensure you set up your iPad or mobile device so you can't download updates  over the cellular network if not unlimited.  Imagine the cost if I went over my 2GB cellular data allocation!  9 GB * $15.00/GB = $135.00!!

 Go for a $2.50 cup of coffee at Tim Horton's. It will be cheaper. Smiley Wink

 


Sorry... the UPDATE for the application mentioned above was only 11,100 KB. My mistake!

But there were still 13 apps to update in the last 6 months for a total of 1,003 MB. The principle of checking the size of any OS or app before pressing update still applies, especially when you are near the end of the data allocation cycle.   

Re: Wireless Plans & Pricing

BS
I'm a Senior Advisor

@User14  Keep educating us on what you learn.  If we are educated on the game, then we can play to consume in our best interests.

 

Bruce

 

And @foodtech46  I agree, I love my Internet and services, that I consume, the key word being that I consume.

 

We have little choice over our insurance rates on a car as they are required by law and regulation, our mortgages require it on our homes, but when it comes to these services, we do have choices, just have to be fully aware of how to use them to our advantage.

 

Bruce

Re: Wireless Plans & Pricing

Boopy
I've Been Around

Wireless plans pricing structure

 

I was browsing through the plans available to me as an existing customer. To say that I'm confused is putting it mildly.

 

The only differences in the plans below are the amount of data and the Spotify offer. What is the logic behind this? And there's a dozen like this, with prices all over the place. I can also get 10GB of data for 90$, 85$, 100$ or 110$. 

 

1.jpgUntitled.jpg

Re: Wireless Plans & Pricing

BS
I'm a Senior Advisor

A quick note, I see phone numbers in there - next time you post, leave the phone numbers out for privacy .

 

I too have seen things like this, and they can be there one day and gone the next as promotions change.

 

My practice has been to take what I see on the screen, and then call in (you can chat, do communityhelps here, facebook messenger, twitter), and then have a discussion of exactly what do you want in your mix of services (there are often different options than you see on screen available to you.

 

The screens have become better at providing specific models for existing customers, but they are still packaged with assumptions of what we want, rather than a discussion of your needs, and some of it (as you have seen can be kind of inconsistent and seem to have little logic in the mix and pricing).

Use the information to guide what do you wish to pay, what data, cell phoning, and text options do you want. And if you are not fully happy with what is offered to you, ask for a discussion with customer relations staff, often called retentions, this time I know them as customer service concierge. 

 

But you are absolutely correct, the online suggestions that come up can be quite confusing at times.  Also keep in mind that no tab is no subsidy on a new phone, smart tab is for middle range phone replacement, and premium is for higher priced phone subsidies.  If you note the price on the no tab 6GB, versus Smart Tab 6BG - the first is lower because you aren't paying for a phone and the other is based upon a phone purchase.

 

But you are right, it is very confusing when you first look at it.

 

Good luck in finding the best mix for you.

 

Bruce

Re: Wireless Plans & Pricing

User14
I'm a Trusted Contributor

@Boopy wrote:

Wireless plans pricing structure

 

I was browsing through the plans available to me as an existing customer. To say that I'm confused is putting it mildly.

 

The only differences in the plans below are the amount of data and the Spotify offer. What is the logic behind this? 

 


If you are an existing customer, I would first look seriously at the amount of usage you had in the past for your wireless and internet. I think the logic behind all these plans is that most people don't know how much data they use and they over estimate which is a waste of your money.    

I seem to be able to get away with 2Gig/mo of shared data for 2 phones and 2 ipads. I am still paying for one of the phones in the share everything plan.  And if I go over my cell data it is $15/Gig!  I only have 25Gig/mo on my internet 5 plan but if I go over the internet data it is only $1.50/Gig.   The speed is terrible on this plan so when they say "up to 5 mbps" it really means 2.5mbps to about 5.5 mbps.  They don't tell you the speeds so make sure you ask about that but after you have figured out what you used in terms of text, talk, cell data and internet data.  Pick a lower cost plan based on your analysis as you can always upgrade.

Re: Wireless Plans & Pricing

foodtech46
I Plan to Stick Around

A quick note on my mobile data usage for the month of September.

I kept the phone mobile data off for about the first two weeks in the past month. Then I switched it on being careful to update automatically when attached to home wifi. I also kept the Data Saver settings on and permitted no app to update in the background. I did not use the phone for any sort of web surfing or email. Based on this my usage was only about 8MB - a few photos on messages really. I now feel confident to leave mobile data on. I have a warning at 400 MB and it'll switch off completely at my limit of 500 MB.

Re: Wireless Plans & Pricing

Rogers Data Offer rip off? Price went up after 2 months.

 

So I got an offer for data for 15GB @ $115 in August.

 

Today, I got the same offer, except that it went up to $135.

 

Was there like an inflation in the past 2 months?

 

😞

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