Wireless Extreme Text Message Copy

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I've Been Here Awhile
Posts: 3

Wireless Extreme Text Message Copy

This seems like a pretty cool feature because it allows you to have a verbal copy of all your texts (in and out) sent to and email address. However, I was just wondering, the website says that to activate the new feature you can only do it though the handset. I called customer care and they confirmed this but they couldn't really say why.. I have a bunch of employees and want it installed on their phones but getting them all to do it will be a pain. It seems to me its just a server feature, why couldn't it be applied from the Rogers office?

 

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Retired Moderator RogersJean
Retired Moderator
Posts: 497

Re: Wireless Extreme Text Message Copy

Currently the only way to subscribe to Extreme Text Messaging is through your device Rogers portal.

I've Been Here Awhile
Posts: 4

Re: Wireless Extreme Text Message Copy

I noticed a few limitations with the copy feature:

 

1. texts longer than 155 characters get broken into multiple emails

2. texts from Bell Mobility don't seem to get emailed

3. texts with attachments don't get emailed

 

I wonder if anyone can verify these are known limitations.

I've Been Here Awhile
Posts: 4

Re: Wireless Extreme Text Message Copy

This is great, but now how do you turn it off?

 

I have set up the COPY feature using the Extreme Text Messaging Add-On Feature, but now I need to edit the email address that it's being sent to.  I checked the app and it says to click the TURN OFF button in the My Rogers app, but there's no such thing.

 

Can someone please help me?

 

Thanks,

Dale

Retired Moderator RogersAsif
Retired Moderator
Posts: 700

Re: Wireless Extreme Text Message Copy

Hi @daleaceron

 

To turn off the the "Copy Feature"

 

  1. Select the "Copy" section via the MyRogers app.
  2. Input the current email address the texts are being forwarded too
  3. Press Save
  4. Turn Off will now appear
  5. Input the new email address & save

 

RogersAsif

I've Been Around
Posts: 1

Re: Wireless Extreme Text Message Copy

I can't change the copy to off on extreme texting. I don't want to receive a message in my email anymore.

Retired Moderator RogersAsif
Retired Moderator
Posts: 700

Re: Wireless Extreme Text Message Copy

Hi @littlemissy

 

View the solution aboveSmiley Happy

 

RogersAsif