WiFi Iphone

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I've Been Around
Posts: 1

WiFi Iphone

It tells me I'm connected to WiFi.... but it won't connect to the internet. Or send mail, or connect to the apps store.  I get really poor reception at my house and rely on Wifi to use my phone at home.. 

Help! Please 🙂

 

 

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Resident Expert
Resident Expert
Posts: 2,766

Re: WiFi Iphone

heres an idea, do you have a computer/laptop that uses wifi?  try using it on wifi too to see if it connects,  sometimes you can connect to your router just fine but your router cant connect to your cable modem..   when things like this happen, i reset the router, reset the cable modem, and try again.

_________________

 

Updated Solution You can also try resetting the handset device as well.



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Highlighted
Resident Expert
Resident Expert
Posts: 2,766

Re: WiFi Iphone

heres an idea, do you have a computer/laptop that uses wifi?  try using it on wifi too to see if it connects,  sometimes you can connect to your router just fine but your router cant connect to your cable modem..   when things like this happen, i reset the router, reset the cable modem, and try again.

_________________

 

Updated Solution You can also try resetting the handset device as well.



View solution in original post

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I'm a Senior Advisor
Posts: 1,299

Re: WiFi Iphone

Actual solution is to reboot the phone.. If that doesn't work reset the network settings.