its getting quite annoying having my phone switch between lte & 3g a lot in my room cause im in a basement, as we all know how u love to favor the "big cities" (more like toronto & vancouver only) with 700mhz lte.
also another dissapointment, a lady on the bus had an iphone 6, every time we were in range of a free wifi hotspot & her phone connected, it said at&t, when off wifi it said rogers. clearly at&t has now launched wifi calling..
get it together please for the love of...stop ignoring ur customers its not hard, or stop making blind promises. im on ios 8.4 beta 1 with the latest rogers carrier 19.6, still no wifi calling, no volte.
yet rogers recently posted how more customers are "satisified" with complaint rates dropping, a bit funny, seems to be many complaints on this forum about various problems.
As always we’re working to deliver the best wireless networks and enhanced voice services to our customers. Please stay tuned for updates.
This is so funny to read. You guys do realize that you are literally speaking into a black hole. Everyone knows that Rogers has the worst customer care, the worst brand recognition, the worst reliability as far as promises made and kept. The one thing that they do have is one of the largest network, which helps them with customer retention. Now if you're the biggest baddest wolf in town, what do you really think complaining is going to do. Until people are willing to speak with their wallets rather than speak by mouth, then nothing will change. At this point Rogers is considered to be one of the companies that are too big to fail. The big three, are what is known as an Oligopoly. They control the market, they set rates, they set terms. Yes you have the governing body that regulates them, but, in reality that means slim to none. When the CRTCC gets some spine and decides to let the U.S. Players come to market, you will see how quickly they change their tune. How quickly they will respect their customers, how quickly they keep their promises. Other than that, it is unfortunate, that you cannot do anything really to change the way they operate. Canada has one of the highest costs of communication and Internet services in at least this part of the world. Stop complaining. Do something about it. Sign a petition. I bet you anything, that most of you wont. complaining solves nothing, and will never solve anything.
I'm probably gonna hate from a lot people, but it is unfortunately the truth. And writing this at 3 in morning is probably not very good...lol