Let's get a few things straight.
1. A 4642 is a set top box, does not have a hard drive and cannot record. The set top box communicates with the PVR to record.
2. Somewhere in your home is a PVR that does the recording - either an 8642 or a 9865. I suspect it's an 8642 if you have a very slow system
3. The collection of boxes is called a WHPVR (Whole Home Personal Video Recorder).
Unfortunately, there's nothing that can be done about that. Rogers introduced some new firmware last year called Navigatr. It's an abomination for recording and requires more power than the (older) 4642 and 8642 boxes can provide.
Rogers is expected to (soon?) bring out IPTV (Internet Protocol TV) which is similar to Bell Fibe. Rogers have not been spending much energy on their legacy equipment.
Any idea how the IPTV will integrate/improve what I have now? I am a new customer - just wondering if i will be able to upgrade and what they will entail?
Unfortunately, no one really knows 😞
And really wont, till its released the public.
While some of the older boxes TECHNICALLY are IP capable.. I doubt that they would, do them not having beefy enough hardware.
I am HOPING that the NB3 boxes, and the newer 4k are capable of it, and able to be switched over.
Non PVR boxes, etc.. i hope we will see a newer model out.
Beyond that... my only other thing, is it may open up for easier watching from other devices possibly?
Right now, only limited live tv via the RoD app, etc. With IPTV it will much easier.
(much as you see now available with Bells IPTV offerings)
Iw ill have to verify, but my understanding is that we do have the WHPVR and 2 x 8642 - I will double check and exchange them at Rogers. Will I lose my recordings?