Whole Home PVR - Not enough resources / Please wait, playback starting

[57]

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kvarz wrote: I have no problems with any other recordings from other channels that I have recorded, only channel 20. 

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I assume this is Channel CTV2 for you?  What happens on Channel 595, which is the "remapped" channel?

Edit - I have a few more comments. 

1. If you're using an 8642 as the PVR, a 9865 (NB3), may help since it has more "resources".

2. Place the PVR in the viewing area where you do your most viewing. Then watch from the PVR itself, since then you should not get the "not enough resources" popup.  Any recordings that give you these issues should not be watched from a "distant" STB, but rather from the PVR itself. Also best to programme recordings and delete recordings at the PVR rather than from a STB.

Hope that helps.

[kvarz]

Yes, the channel 20 is the TCTV2 mirrored in 595.

Thanks for reply, however, none of the suggestions work.

1.  I already have 9865 (NB3) as the PVR, not the 8642.

2. My PVR is in the most viewing area.  Channel 20 is not the mostly viewed one, just couple of times a week.

3. I have no choice but to watch recordings from channel 20 on the PVR itself.   Well, unless played within a short period of time after the recording process ended as I have explained in the original post.

4. All the recordings are being programmed (as well as deleted) from PVR itself as the extension box 4642HD is terribly slow.

5. I have just tried your suggestion to record from mirrored channel 595, however, the result is identical.

Again, this is not a problem with resources.  It is just a standard message about "either recording deleted or not enough resources".   With my test on channel 595 the results are just like on the channel 20 I have clearly identified.   I am able to play the recordings on the extension box 4642HD within a short period of time, which is no more than one hour after the recording process ended (please refer to my original post with the example).    After that the recording plays only on the PVR.

[holtzkener]

Sadly, it's now April 2017. The WHPVR function has worked well (after a few initial hiccupps) for about two months.

The non-PVR HD box showed the message but the PVR box is still able to play the videos. There was no "home" icon on either PVR.

I powered down (unplugged) both boxes then rebooted the PVR. When it was up, I did the same with the HD box.

It looked good for about 2 minutes. the "home" icon reappeared. Then the image got disrupted / pixilated for a few seconds, played, then I got the above message.

Since this process seems to use MoCA technology, I think this is not a internet problem but a tuner-in the HDBox  or cable issue. But it did work initially.

I'll call Rogers when both boxes are free and se what they say.

Barry 

[kvarz]

Here is an update to my previous posts.  After all the run around with replacing boxes and home wiring the customer service rep informed me that the issue is internal problem and is expected to be fixed by April-May.  As of May 2017 the problem has been resolved by Rogers.  It's been 6 month by now and I have no problem with any recordings.

Thanks to all the people who posted here, I think the amount of feedback from us all convinced Rogers to invest into fixing the issue. 

[holtzkener]

Hi

My problem was resolved on the third try. Seem that there was a "poor connection" in the Rogers closet. causing the communications between boxes to not be sufficient.

Since that was resolved, it has worked constantly if not fast. No "Not enough resources" messages

[BS]

I recently obtained an added 8642 (nextbox 2) digital terminal as part of my package and began to wonder about whole home - I maintain one DTA for the low use TV.

After reading the issues that people have, I am wondering if the potential problems are worth it.

Anyone have experience with the Nextbox 3.0 PVR connected to a Nextbox 2.0 digital terminal.

What is involved in the setup that makes it all work.  My biggest concern is the Nextbox 2 terminal, as it is a bit of a slow pig.

Thanks, Bruce

[57]

I have the following comments regarding WHPVR and various components.

1. Typically WHPVR is utilized by people who have one PVR, a number of STBs and wish to watch from any location in the home.

2. If you have nothing but PVRs and don't mind watching your recordings on the PVR/TV combination where you set your recordings, there is no need for WHPVR.

3. The 8642 is very slow and is probably even slower in a WHPVR scenario.

4. If you're not sure where you're going to watch a particular programme, you can always set the recording on both PVRs...

5. I have several PVRs and have not seen it necessary to incorporate them into WHPVR, but, of course, each person/family has different needs.

6. If you have managed without WHPVR and rarely see a need for using it, I would recommend against it.  If you're often longing to see something from "another" box, then get WHPVR.

7. What makes it work is some setup by a technician and/or a CSR, along with a MOCA filter required to preclude signals getting outside your home.  A visit from a technician is required for WHPVR installations.  After the first WHPVR installation, it's sometimes possible to replace/add additional boxes without a technician visiting.

[BS]

@57  Thanks for your clear explanation.

And in particular your concern about the 8462 being slow already, and your (and my) concerns that it may be even slower is a show stopper for me.  I have been checking stores, and there are not any nextbox 3 terminals in my area at the moment.

My dentist office just had their equipment "upgraded", off the DTA's, and they got the 8642 - they are not happy, but in the business environment, they had been told that is all they get as a move up from the DTA's to get the full channel selection.

Kind of predicted this as the company is moving off these devices in general (the old SA, then Cisco) and next Comcast and Technicolor, so we have a completely aging, and rapidly becoming obsolete model of set top boxes, and a whole home TV model that won't exist under Comcast.

Thanks for the input - I was thinking about it as we PVR a lot of stuff, and I wanted to watch some it in a different room from my wife's activities, but all of those are available to me via on demand, in general.  And I overcame the limitations of the DTA - I use Anyplace TV to watch on Demand or using my Home Anyplace version hooked to the TV.

So I can live without it - thanks for helping with my decision.

Bruce

[holtzkener]

My experience is that there is quite a delay when accessing the remote (PVR) device, but once playback starts the video is smooth. It is still faster than searching in VoD. This is true also for managing items (erase, search, record).

I also believe the slowness is caused bu communications delays in the MoCA cable link.  Appropriate filters and connections in the cable closet are important as I discovered as a succession of field technicians visited our site. Performance improved after the more experienced teams (two people) focused on our problems. 

[Alex4161]

Whole Home PVR Feature stopped working

I had a tech visit today to try to fix the slow internet speeds and weak signal levels I have.  As part of his test, he unplugged my cable modem (which has my whole home PVR filter on it) and plugged the modem  to the tap.   He found weak signal levels and slow speeds at the tap and opened a maintenance ticket.

I plugged the modem back the way it was and check to see if the Internet link was working and it was and the tech left.  This evening I was trying to watch some shows and record and I can't do that as home network link is not working.

Could someone please tell me how to get it to work again?  This was the second tech visit and I really don't want to have to take time off to get a third visit.  BTW, the tech said that the red filter is not needed for whole home anymore.  Should I take it off?  I tried both ways and the whole home light is not working.

My current signal levels to the modem are as follows:

Downstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Signal noise ratio (dB)
1	597000000	256QAM	-4.200	8	33.834
2	849000000	256QAM	-9.800	2	30.589
3	855000000	256QAM	-9.900	3	30.589
4	861000000	256QAM	-10.100	4	29.574
5	579000000	256QAM	-5.900	5	33.063
6	585000000	256QAM	-4.900	6	33.377
7	591000000	256QAM	-4.200	7	33.957
8	303000000	256QAM	-3.300	1	34.926
9	603000000	256QAM	-4.800	9	33.377
10	609000000	256QAM	-5.500	10	32.963
11	615000000	256QAM	-6.900	11	31.689
12	621000000	256QAM	-7.500	12	31.915
13	633000000	256QAM	-8.700	13	30.647
14	639000000	256QAM	-9.000	14	30.206
15	645000000	256QAM	-8.700	15	31.268
16	651000000	256QAM	-7.200	16	32.321
17	657000000	256QAM	-6.300	17	33.063
18	663000000	256QAM	-5.100	18	33.834
19	669000000	256QAM	-4.200	19	34.484
20	675000000	256QAM	-3.400	20	35.084
21	681000000	256QAM	-3.600	21	34.926
22	687000000	256QAM	-4.400	22	34.484
23	693000000	256QAM	-5.500	23	33.834
24	699000000	256QAM	-6.700	24	32.676
25	705000000	256QAM	-7.900	25	31.994
26	711000000	256QAM	-9.100	26	31.072
27	717000000	256QAM	-9.400	27	30.589
28	723000000	256QAM	-9.800	28	30.002
29	825000000	256QAM	-10.900	29	29.441
30	831000000	256QAM	-10.100	30	30.154
31	837000000	256QAM	-9.900	31	30.421
32	843000000	256QAM	-10.000	32	30.421

OFDM Downstream Overview

Receiver	FFT type	Subcarr 0 Frequency(MHz)	PLC locked	NCP locked	MDC1 locked	PLC power(dBmv)
0	NA	NA	NO	NO	NO	NA
1	4K	275600000	YES	YES	YES	-3.000000

Upstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Bandwidth
1	23700000	ATDMA - 64QAM	35.750	2	6400000
2	38596000	ATDMA - 64QAM	39.500	3	3200000
3	30596000	ATDMA - 64QAM	37.250	1	6400000

OFDM/OFDMA Overview

Channel Index	State	lin Digital Att	Digital Att	BW (sc's*fft)	Report Power	Report Power1_6	FFT Size
0	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K
1	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K

Any suggestions would be really appreciated as I am quite frustrated by this.  

Thanks

Mahomed