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Where is the link to chat online with Rogers staff persons?.

MSwhip
I Plan to Stick Around

1. Tech Suppor about Internett and 2. Customer Service about Billing?

 

I cannot find anywhere in your pages a link for Chat Online with Rogers.

 

Where do i find it?

 

****Edited Labels****

8 REPLIES 8

Re: Where is the link to chat online with Rogers staff persons?.

57
Resident Expert
Resident Expert

@akadv :  The link in post 2 works fine for me. Make sure you haven't disabled pop-ups and make sure you've got JavaScript enabled in your browser.  Try another browser - like Chrome.  I have found that quite a few websites don't function as well using say Firefox or IE.



Re: Where is the link to chat online with Rogers staff persons?.

Ziezolde
I've Been Here Awhile

This link no longer goes to a functioning page.  

The Customer "Support" page doesn't have links to Chat

Obviously, you'd like us to all get lost after you have our credit card number.

Re: Where is the link to chat online with Rogers staff persons?.

57
Resident Expert
Resident Expert

@Ziezolde :  The link in post 2 works perfectly for me.  Make sure you've enabled the functions I outlined in my previous post.

 

If you can't get it to work, try the following, which has chat links once you click on a tab, again with a properly functioning browser:

 

https://www.rogers.com/consumer/support/contactus

 

I tested Chrome, Firefox and Safari (with Javascript enabled)



Re: Where is the link to chat online with Rogers staff persons?.

Ziezolde
I've Been Here Awhile
Thanks. It was Ghostery that was to blame for suppressing the chat box.