Okay, so I bought an iPhone 4 from Rogers last year. I've paid full price, I've been a goood customer for a whole year (though it has been challenging times to times), and I've cancelled my account in October. The representative with whom I spoke over the phone has assured me that my iPhone will get unlocked on November 19 with my last bill paid in full. I've paid the bill (almost $500, d'oh!), today's almost december and I STILL don't have an unlocked iPhone.
Why could it be and what I should do next?
Og, important notice: I'm out of Canada now and just can't call them or get to help centre.
Solved! Solved! Go to Solution.
Oh God. Nobody mentioned this to me.
And can I get them to put this on my bill WITHOUT calling them? (I'm outside and will be for a couple of months at least)
Nope, I'm outside Canada and North America in all. I cannot call them, especially toll-free. After my last $500 bill I won't be calling LD to get another non-helpful representative.
Really. Is it THAT complicated?